I and K keys no longer working on Macbook keyboard

The I and K keys no longer work, it seems. I've restarted, attempted to clean out the keyboard, restarted again, etc. No dice. Sometimes when I push I or K I'll get an odd string of characters--'YIOU' or a bunch of symbols--but mostly I just get no response. I wasn't doing anything unusual when this started and I didn't spill anything on it.

Welcome to Apple Discussions!
I have heard around the message boards about this kind of problem, and no one seems to know what the problem is. Your best bet is to take it into Apple and they can fix it for you. If you are in warranty, they shouldn't charge you, especially since you didn't spill anything into the keyboard (also a common problem). if you are out of warranty, you're looking at around $90 or so (still better than not being able to finish that email or that final report!). i had my keyboard replaced for a different reason, but the receipt said I would have been charged said amount had I not been under warranty.
hope that helps!
-MD55

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NeoTranc3 wrote:
Hah, Im not sure but I may have the opposite to your problem. I'm here in a very dark room, so the back light comes one, but *I am watching videos* so I'm not touching the laptop. The keys would go dark until I touched the laptop again or that is what I thought. Now the back light comes on randomly. I'm going to have to research this keyboard to see what sets it off.
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I and K keys no longer working on Macbook keyboard

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