I answered incorrecty to one of the security questions

I need the correct answers to the security questions n order to make a purchase.  How do I get the info?

same have u fixed ur problem yet?

Similar Messages

  • I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?

    I can't change the email on my iCloud account on my iPhone because I can't remember the password, and I can't remember one of the security questions. What do I do?

    Hi karen615,
    Welcome to the Apple Support Communities!
    If you cannot reset your Apple ID password via security questions, you can reset via email authentication. If you are not receiving the email, it may be necessary to contact Apple Support using the link in the Get help section toward the bottom of the article. 
    If you forgot your Apple ID password - Apple Support
    Best regards,
    Joe

  • I don't remember my password and one of the security questions for my account. I also don't have the same email account now as i did when I signed up. Help?

    I don't remember my password and one of the security questions for my account. I also don't have the same email account now as i did when I signed up.
    I want to figure out my old password and/or change the new email to my current one.
    thanks

    You can try getting the password reset via this page : http://iforgot.apple.com
    If you can't then you will need to contact iTunes Support / Apple in your country to get the password and your questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address to your account for potential future use : http://support.apple.com/kb/HT5312

  • I got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions

    i got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions

    Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74313)

  • I forgot my one of the security question's answer?

    i know the answer but it keeps saying that its inccorect. my account page has no optopn of reset security question ....

    The option to send reset info will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting that option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team :http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How do I change my password if I can't answer one of the security questions. iCloud does not give me a reset option of questions or email to my account to start over

    I want to change password of my ICould. It keeps asking me security questions which I never remember setting up and thus can't answer them correctly. There is no option to reset questions or for email to my account for reset. Any help?

    I found it, but only on the "outside"...before you sign in. Once you are signed in, it is not there. (Now, I might be overlooking it or be crazy, but I can't find it)
    I know many people love all the bells and whistles of modern computing...but I want it as simple as I can have it, and more and more I find these this simple task becoming more difficult.
    Oh well, thanks for your kind response.

  • One of the security questions isn't what I set when I made my account

    When I made this account I set two questions and I know the answers to those questions like it's my own name. This issue happened with me before I don't know how it worked last time but I had to speak to not one but TWO employes via email and it took ages they told me to call the support center in my country or close countries but living in the Middle East there is only one and reaching it is very much impossible.
    So the issue is that one of the two security questions isn't what I set it when I created the account the wrong question is asking me "what was your first car?" But I never had a car! I need to find a new and fast way to fix this issue.
    Please help me!

    After the last time did you put a rescue email address on your account ? If you did then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you didn't (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple again to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I forgot one of the security questions and got one of them right. its telling me if i enter the incorrect answer again it will kick me off for a while. please help!

    i really need help

    thankyou. THANK you.
    thankyouthankyouthankyou!
    sorry about no screenie but the first option worked (at least so far!)
    THANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOUTHANKYOU

  • How to recover one of my security question answers

    I forgot my one of the security question answers. Now I am trying purchase app in another device. First purchase requires me to provide both security answers. How can I retrieve them? Please help.

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • HT5312 I set up an icloud on an old email address that I can't access anymore. So I created a new account as I couldn't remember the security question answers for the old account. My iphone links to the old account. How do I change it to the new one?

    When I set up the icloud I was using my then email address. My email address has now changed.
    I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
    How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?

    Content and Apple IDs -
    Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

  • I'm using a new computer and to open one website I have to answer the security questions each time saying that the site doesn't recognize this computer.

    Each time I try to open my "ubt" website, I get a message that says the site does not recognize this computer so I have to answer the security questions each time. I get the message "You are attempting to log in to your account from a computer that we do not recognize..." All other websites work just fine. The Mac store person could not figure it out. This site works on Safari, but I prefer Firefox.

    The ipod is not a backup device. The music sync is one way - computer to ipod.  The only exception is itunes purchases:  Without syncing:File>transfer Purchases
    Copy everything from your backup copy of your  old computer to your new one.

  • My security answers are wrong (I must of misspelt an answer) the email address where the answer gets sent to is an old one which I no longer have access to. How can I get the security questions sent to my current email address?

    I must have misspelt one of my security question answers. When I try to reset them, the email get sent to my old email account (school email) which I can no longer access. So I was just wondering if it is possible to delete that email addess off the system so the emails only get sent to my current email (which is also my apple ID).

    Apple ID Manage Account
    Go to My Apple ID and click Manage your account
    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security

  • I forgot the answer to the security questions and i forgot the email i put there to resend the link so i can change it. i want to close my apple ID and open a new one with the same email could i?

    i forgot the answer to the security questions and i forgot the email i put there to resend the link so i can change it. i want to close my apple ID and open a new one with the same email could i?

    i live in saudi arabia and i tried calling them and letting them call me but they said that it is unable to my country. ***** i don't know what to do!

  • I forgot the answer to one of my security questions!

    I'd rather not call up Apple as I have anxiety and I hesitate while I am on the phone to anyone.
    I just want to know how I can reset my questions/answers.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I've forgotten one of my answes to the "security questions" now I am locked out of my account. All I wanted to do was buy an album and now I am "locked out" how do I get Itunes to let me buy this album?

    I am not a ferquent user of Apple aside to download music on to my Ipod touch and I am not overly pleased with it. All I wish to do is download and ablum and cannot remeber the answers to one of my security questions.*seeing as I rarely use it* now I am locked out of my account and all and all very annoyed. how do I become unlocked and change my security questions so that I may download this album and stop using Itunes all in all.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

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