I answered my secuirty questions wrong and now can't buy apps or reset my questions

CoUtd any one help , I answered my secuirty questions wrong , so now can't buy any apps . I also can't reset the questions ? What shall I do

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118320)

Similar Messages

HT5622 I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

I changed my Apple ID and now can't update Apps or sign in to Icloud as I'm asked for my Old Apple ID password which is no longer used.

Hi Jamjoint,
Welcome to the Apple Support Community!
It sounds like your Apple ID is used for both the iTunes & App Stores and iCloud. If you edited that Apple ID before signing out of the iCloud on your devices, it may be necessary to edit the Apple ID back to the original email account so that you can sign out of iCloud. Once signed out, you can edit the Apple ID back to the new email account and sign back in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe

Hello my name is leandro from months ago and am trying to connect with my apple id but informs me that it is wrong and I can not buy or upgrade my mac from the official website of apple can go with my ide but can not get response technical support'm from

hello my name is leandro from months ago and am trying to connect with my apple id but informs me that it is wrong and I can not buy or upgrade my mac from the official website of apple can go with my ide but can not get response technical support'm from Argentina someone could help me

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

Downloaded latest IOS update and now can't open apps or mail attachments. Help?

Just downloaded the latest IOS update on my iPad and now can no longer access app's or attachments in my mail box.
I am receiving my e-mail but cannot access the internet, Google etc
Does anyone have any suggestions?
Many thanks

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

Updated to the new ios 6 and now can't open app store

I updated my iphone 4s and now when I go to open the app store, its just a white page with the loading message, I have waited over a minute, and nothing. Also half my apps wont open either. Im not impressed with this!! Do I have to restore my phone cause I updated it?

Photo stream only keeps your photos for 30 days. After that, they are removed from your photo stream but not from any device that has already received them. Chances are, the 44 photos are from the last 30 days; the others are not there because they are no longer in your photo stream.
If the photos were in your camera roll when you last backed up, restoring to the backup should recover them. However, you will have to restore to the entire backup to do so. If they weren't backed up or imported to your computer, there is no way to recover them now.
To be sure your photos are saved, regularly import them from the camera roll to your computer as outlined here: http://support.apple.com/kb/HT4083.

I changed my apple Id and now can't buy stuff for the app that I downloaded under my old Id how do I buy stuff with my new id

I had a old apple id that I downloaded a app. Now I changed apple ids and want to buy something on the app and now I can't.
Is there a way to do so without deleting my app and re downloading it

Go to Settings>Store (or iTunes and Appl Store) and sign out and sign back in. If problem go to Settings>iCloud and make sure you are signed into the new iCloud account. You may have to create a new iCloud account.

Upgraded to 6.0.5 and now can't buy music

I mistakenly upgraded to 6.0.5 and now I can't buy music. Whenever I click on "buy song" I just get the colored spinning ball for hours. I have to force quit just to get out. Anyone have any suggestions?
g4 powerbook Mac OS X (10.3.9)

modified = jailbroken...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.

Had to change email address and now can't update apps?

I had to change my email address and now I can't update any apps?

Hey ellen1411!
You may wan tot make sure you are signed in to your Apple ID using the new email address in this section of your iOS device:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Thanks for coming to the Apple Support Communities!
Regards,
Braden

I've changed AppleID and now can't update Apps. Help!

I've seen lots of discussion on similar lines but don't seem to find any solutions. To be clear, all I've done is follow instructions from Apple regarding how to change AppleID. I did this as old email account was about to become obsolete. Which also means I can't just change back. When I now try to update Apps, the password popup has the old AppleID hardwired. If I sign out and in with new AppleID this does not change. I don't recall any warning from Apple that changing my AppleID would create this problem. I am now dead scared that it is being treated like a new account which will also cause me problems with music downloads etc. From the amount of similar complaints online I would not seem to be the only victim here. Does anyone have a clear answer to this?

On your iDevice, make sure you first log out then log back in with the updated AppleID.
Settings > Store, tap the account name then Sign out and Sign in.
The AppleID used to purchase the item is embedded into the item at time of purchase.
If you have simply updated your AppleID, just use the current password when the old AppleID shows up. You don't need to (and cannot) change the AppleID to the new AppleID.

Uh, something's gone wrong and now can't restart

On my main computer, my MBP, it started getting very unresponsive. I tried shutting down and restarting but that didn't help. I looked at the activity monitor and it seemed there was a lot of disk activity, and that Spotlight had started indexing my external backup HD. So I managed to get into Spotlight and turn off indexing for the external disk. And I stopped Time Machine to see if that would help. But it remained unreponsive.
I tried shutting down and starting again, but instead of starting up, after the Apple mark showed for a while I saw something I never saw before - like a circle with a slash through it. I'm trying to start up again. If I can I'm going to try to run the Disk utility. But so far I can't start up. <sigh>
But does anybody know what might be wrong?
Thanks,
doug@an old iBook G4...

I was able to boot from the system disk. The disk does appear.
Running permission repairs doesn't seem to proceed.
I then tried to run verify disk. It proceeds part way and then then seems to stop after a while and the "remaining time" just grows and grows.
I then tried to run "repair disk" but Disk Utility reports that it cannot unmount the disk. Is there anything I can do about that part so I can proceed with a disk repair?
Thanks,
doug

Migrated to 9i and now can't "test" app module

I have a project that was migrated from 3.2 to 9.02. When I try to test an app module I get this error:
javax.naming.NoInitialContextException: Cannot instantiate class: oracle.jbo.server.xml.DefaultMomContextFactory. Root exception is java.lang.ClassNotFoundException: oracle.jbo.server.xml.DefaultMomContextFactory
when running the "oracle.jbo.jbotester.MainFrame".
Ideas anyone?

belive it or not this worked for me:
“Go to Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Try to update the apps again or press the button from Passbook. If you get an error message, go back to the Settings app and change Date and Time > Set Automatically back to On. Then go back and try again.”
please note that when you go to app store when you change time to future go through passbook / and close the app then and then wehn you set time back to auto go back to app store through passbook and it will work then close it and then normal app store icon will work form now on
good luck

I changed my apple id, but in apps store when asked for password, original apple id appears so password doesn't work wit it. Now can't buy apps.

I changed my apple id, but now in apps store when asked for password, it listed my original apple id which password will not work. How to get apps store to recognize changed apple id?

f you updated your existing account then try logging out of it on the device by tapping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

HT5312 Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

I forgot my security question answers and now I cant buy this game I wanted to.

I forgot my security question answers and now I cant buy this game I wanted to.

Try here: https://iforgot.apple.com/password/verify/appleid

HT4436 Can not buy apps on iPad. Keeps saying my security answers are wrong. I went to the reserve email account to retrieve and reset questions and still will not let me make a purchase

I can not buy apps on my iPad. Says my security answers are wrong. When clicked on I forgot it sent email to my reserve email account. Which went in and changed my questions. When back to make purchase on iPad still can not buy songs or apps!

 Account Security Team (AST) 
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE131
Call them up, and let them know you would like to be transferred to the Account Security Team.
HT5312: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312

I answered my secuirty questions wrong and now can't buy apps or reset my questions

Similar Messages

Maybe you are looking for