I applied to replace my 1st gen ipod due to recall and was assigned a repair

I applied for the 1st Generation IPod recall and was assigned a repair ID, but never received the box to return it, so who do I contact?

Just keep waiting and know that it is coming. Apple has been hammered by the number of replacement requests. Some users have had to wait about a month to get their box.
B-rock

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Suggestions for new battery replacement for 1st gen Ipod?

Hello all,
I recently acquired my brother's 1st gen Ipod mini. I love the thing. As with others, I think I'm having troubles with battery life. I have played songs on it for around 2 hours today. At 1.5 hours of playtime, the battery life indicator was nearly empty (NOTE: I have read this article: http://www.vsa.cape.com/~danh/ipod.htm and I understand the "lying" battery life indicator). A half hour after this, the unit shut itself off: the battery's charge had been depleted.
I have been looking at ebay and there is one company selling a battery for under 10 dollars with shipping. They seem to be fairly reputable, claiming to be a top supplier of Ipod products and that the batteries it sells are superior to the ones that originally came with the 1st gen mini Ipods. They claim the batteries they are selling are " Internal Li-Polymer Apple Mini iPod Battery
- 600 mAh (High Capacity)
- 3.7 V "
I have ALSO seen a replacement battery for the Ipod mini claiming the following:
" Voltage: 3.7V 550mAh "
Yet another claims:
...our battery which is made and tested to the highest international standard gives you a capacity of 650 mAh which is 50% more than the original Apple battery. The original Apple iPod part number is EC003. This is a brand new high-quality generic (non-OEM) battery."
My question is has anyone replaced the battery on their 1st gen mini Ipod? What voltage and mAh readings should I get for the battery I buy?
-Phillip

Anyone correct me if i'm wrong here but AFAIK:
Ok, the main thing to look for is the 3.7v rating. the mAh refers to milli-Amp hours, i.e. the amount of charge the battery can hold, not the current it outputs.
As long as it's 3.7v, it's cool. And the bigger the mAh, the better.
Good luck in your replacement.

Does Apple replace dented 1st gen iPods?

I visited Apple authorised reseller to ask for replacement for my 1st gen iPod as there is a special programm. They said they will not send it to APPLE due it has dents on the back. I think it is bulshit, but maybe the are right? I cant find any information about the conditions of the device to be suitable for replacement. In a list of countries you dont even need to go to the dealer checking the device. So what to do?

Just fill in the form and wait for the box - which was a bag in my case. Return it and wait for the replacement. I did the same, no questions were asked and there certainly were some marks on my iPod. OTOH, I did not yet receive a replacement. Fingers crossed.
But even with a dented back, the battery is still hugely hazardous . And that was the reason for the recall.

1st Gen iPod touch not charge and not recognized by iTunes

I bought 1st gen iPod touch without cable. It won't charge or be recognized by iTunes. Purchased a new 1st gen cable, but still doesn't work. Do I still have the wrong cable, or is there another problem?

Start here:
iPod touch: Hardware troubleshooting
Did the sell say it was working?
Per the Apple store, the current dock-to-USB cable can be used with all iPod Touches.

1st gen ipod grandaughter locked it and forgot code

My granddaughter axed looked up a 1st gen ipod and forgot code

- What is showing on the screen and what message did you get when you connected it to iTunes after placing the iPod in DFU mode. iTunes will tell you it found an iPod in DFU mode. It can be trickiy to get it in DFU mode.
- Placing ithe iPod in recovery mode, also tricky, will byspass the passcode and erase the iPod. To place in recovery mode see:
iPhone and iPod touch: Unable to update or restore
This program will also place the iPod n recovery mode.
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov

Twitter App. for 1st Gen. iPod Touch

I recently was having problems with the Twitter App. on my 1st Gen. iPod Touch and so decided to delete the app and re-download it again, like I had done a week earlier. During the download an error message popped up stating that I need ios 6 or later to download the app. Apple had updated the Twitter App on March 10th and I tried re-downloading March 14th, however a week earlier I was offered the opportunity to download an earlier version of Twitter. I am currently only able to use Twitter via Safari. Does anyone out there have a solution to get the official Twitter App. (And no "Buy a newer iPod stuff"!)
Cheers
ps IF ANYONE FROM APPLE MANAGES TO SEE THIS CAN YOU PLEASE OFFER THE OPPRTUNITY TO DOWNLOAD LATER VERSIONS OF APPS FOR 1ST GEN IPOD TOUCH

Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Install the latest compatible version of an app
Apple did not say why did not allow this option for iOS 3.1.3/1G iPod.
Apple does not monitor these forums. To make a suggestion to Apple:
http://www.apple.com/feedback/ipodtouch.html

Do I get a 1st gen ipod nano back when I send for a replacement?

Do I get a 1st gen ipod nano back when I send for a replacement? I have a black 2GB that I got from my grandfather for Christmas years ago. I want the same one(1st gen black 2GB) sent back. I didn't realize I had to send my original back until I was finished. I don't want a 6th gen, I have one already.

That's not good. I just sent mine back a few days ago. Great I want my 1st gen Nano back. I don't want a 6th gen, already have one. And that 1st gen was special. I thought I was getting a replacement. They better be willing to send back my 1st gen if I can't get a replacement 1st gen nano back.

Hi, i sent my 1st gen ipod to apple way back in november 2010 and its march now and i still haven't received the replacement, what do i do? life without music is -_-

hi, i sent my 1st gen ipod to apple way back in november 2010 and its march now and i still haven't received the replacement, what do i do?
life without music is -_-

call apple because there may be an issue with the shipment you should have had the ipod replaced a long time ago
APPLE
1800-275-2273

Will 1st gen ipod touch still work with new itunes library on new computer (transfer didn't work from old computer)

Ok, so I have a new computer and wanted to transfer my itunes library from my old computer. I could not get the files to transfer. I downloaded the newest version of itunes and see that I can download my previously purchased music to the new computer. I have mp3's that I can add in on my own so I don't have a problem starting over in itunes.
My question is what happens when I plug in my 1st gen ipod touch and try to sync??? Will it erase what is on my ipod or will I be able to move the stuff from my ipod into my new itunes library?? Any info would be great...I'm happy with how my ipod is set up so I really don't want to mess with a good thing. Also, will I need to update and of my software on my ipod since it's 1st generation??
Thanks for the help!!

You can only sync to one iTunes library/computer. If you do sync the iPod is erases and its contents replaced with what is in the iTunes library of the second computer.
To avoid that see:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Yes, the 1G works with the latest iTunes.
To transfer iTunes purchases:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
In iTunes 11 use Control+B to show the Menu bar then go to iTunes>File>Devices>Transfer Purchases

1st gen iPod touch not showing in iTunes 10.6

Hi
though it was about time to update my music on my 1st gen iPod Touch, however, when i connected it to iTunes it does not show up.
Is anyone able to assist?
I have tried hard resets and it doesn't work.
Have Apple stopped supporting the 1st gen Touch?
Regards

I am having a similar issue. I have a 1st-generation iPod touch, and a MacBook running Snow Leopard (OS 10.6.3) and iTunes 9.1.1. It's a bit old now and the WiFi isn't very good, but my iPod touch still works perfectly, except that it doesn't show up in iTunes, which I discovered yesterday when I tried to sync some new music. I got my iTouch G1 the first week they came out and it worked perfectly with my iBook G4 running Tiger, and also worked perfectly with my new MacBook running Leopard which replaced the iBook when its logic board bit the dust. I recently updated to Snow Leopard (about a month ago now), and now my iTouch doesn't show up in my iTunes sidebar, but a volume shows up in Disk Utility that could only be this iPod and things do happen when I plug in the iPod (the first time I connected it since I added some Snow to my Leopard, iPhoto opened and prompted a download of a screenshot I'd taken with the iPod). I'm mostly writing this right now because the support page pertinent to this issue is down due to some sort of Apple web maintenance and I'm tired of getting the same error message. I actually have everything on my Mac backed up, and when I installed Snow Leopard I just did a basic installation but have been thinking of going back and doing a clean wipe and install and then getting the iTunes and iPhoto libraries et cetera off of my external HD. Would this fix my problem? I figure that since my iPod touch's files and system have been constant throughout this, it must be some issue with Snow Leopard, however before I wipe everything and have to set my system up again from scratch, I would like to know if this problem would be fixed by doing that or if there is some problem inherent in Snow Leopard that needs to be manually fixed.

Can't sync apps to 1st gen ipod touch

I have a 1st gen ipod touch and can no longer sync apps. My itunes says that the software is not compatible even though i have the latest updates. Is this a lost cause or can i fix it.
Apps I have previously had will no longer sync either
HELP

I too have a 1st gen and running 3.1.3. I've tried to download various apps and get the banner warning. What really is disappointing is the fact 2nd gen and up is supported. There really wasn't much of a time difference in the release dates so this is another example of apple FORCING it''s bread and butter to keep shelling out cash. I've resorted to just using this thing for what it is. A MP3 player. When it dies, I'll start using my Android phone for music. My 4 teens have all been told, make your ipod last as I'm not buying a replacement. Those who have drunk their kookaid I hope suffer a hardware failure when it matters most. Shame on you apple for treating your customers this way. . I've had enough and I hope you lose more market share as time goes on to a more open and as far as I'm concerned, a better produce, Android. Good night.

1st gen iPod purchased music syncing?

Is that new feature only an option on the new iPod?
I have a 1st gen iPod that has been tied to my machine at home. I have a machine at work with the same iTunes login. I bought a bunch of music at work and some at home. Am I reading this right that I should now be able to put my purchased music on my iPod regardless of the machine it was purchased on? (as long as the computer is logged in as the same)
I have not updated iTunes at home, only at work. At work, I plug in my iPod and tell it, under the music tab, to sync selected playlists and check the "purchased" box. Hit apply, it unchecks it. OR... Right click on the iPod and tell it to "transfer purchases." Nothing. No response.
Thanks in advance.
Dual 2.7 G5 Mac OS X (10.4.7) 1st gen 5 gig iPod - Still goin' strong!

I've now updated iTunes at home and it still doesn't want to sync here at work. Any thoughts? comments? suggestions?

HELP: 1st Gen iPod Locking After 1.5 Update.

Ever since i applied the v1.5 update to my 1st Gen iPod, playback locks, using any menu function causes the iPod to lock; if I can get a song to play, half way through a song, the iPod locks of the apple logo shows up.
Can someone tell me how to go back to a previous version of the OS/Firmwere.
Any help or suggestions will be greatly appreciated.
Thanks
Gary
Dual G5 2.5 GHz Dual Core, 2.5 GB RAM, 500 GB HDD Mac OS X (10.4.6)

Can someone tell me how to go back to a previous version of the OS/Firmwere.
Sorry I do not know - but I suggest you try the following first
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
Then
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”

Any 1st Gen iPod users out there? M8541

All this talk about shiny new iPods has got me all nostalgic over my lovely old 1st gen scroll wheel model (M8541). Alas the hard disk died on that a year ago and it's been gathering dust ever since.
I've been Googling trying to find others in the same predicament, and hopefully some details on how to obtain a new/refurbed hard disk and bring the old timer back to life. Alas, I've not got very far as yet, which either means my searching skills aren't up to much, or it's just way too difficult so no-one's succeeded.
What I'd really like is to find some kind of flash memory with the same ATA-5 interface used by the original disk, so I can have something a bit more durable in there. I'm sure this must be possible and am hoping there might be someone out there who's tried the same or knows enough to convince me I'm wasting my time.
I've found what looks like a viable replacement disk here :
http://www.evertek.com/viewpart.asp?auto=14710
Price is good too, though the part number is MK5002MAL-R where my original doesn't have the -R on the end, so not sure it's a drop-in replacement.
Help, anyone?
Firebook 1.67Ghz Mac OS X (10.4.7) 1st gen iPod and Nano

I have this model too. Is yours a 5 or 10 GB? Also, I you using it on Win or Mac? Mine is Mac but want to use it on Win.....is it possible to reformat it to work? I;ll see if my search skills can help ya find a new HD for yours.
Thanks
Windows XP

Are AASPs allowed to charge customers that will qualify for the 1st Gen iPod nano recall?

Are AASPs allowed to charge customers that will qualify for the 1st Gen iPod nano recall? There are no Apple stores in the Philippines, only AASPs. Early reports from customers claim that one of the AASPs is charging a 10% discounted price for the replacement. We need clarification from Apple if the AASPs are allowed to do this since this seems counter to what the replacement program is supposed to do. I will not name the AASP for now until I personally confirm the reports.

There are no Apple stores in my country either, i went yesterday to one of those AASP but they didnt charge me or said anything about a price, just checked the screen, wheel and frame i guess to see if there was anything broken because they didnt turn it on. Confirmed the serial number, gave me a receipt and told me to come back in six weeks with the receipt to get my ipod back. I dont think they are supposed to charge you

I applied to replace my 1st gen ipod due to recall and was assigned a repair

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