I attempted to download the "lastest version" and it infected my laptop with a virus
Last week I was given a prompt from Firefox that I needed to update to the latest version 4.01 and I did so and after it finished downloading my computer prompted me that it was an infected file. My computer has now crashed several times and is infected with viruses. I have tried cleaning and scanning my computer but it keeps shutting off my Microsoft Windows defender and firewalls. I also attempted to uninstall the 4.01 Firefox and it did and installed google chrome til I could get this situated with you guys and it worked but then today it crashed yet again and now the 4.01 Firefox will NOT uninstall off my computer and it will NOT let me install any other web browser. I do not know what to do about this and I definitly DO NOT have the money to bring my computer in and get it fixed. I have talked highly of firefox and have enjoyed using it as my web browser with all the awesome features and add ons you guys have to offer. Now I no longer have any of that and a lap top that barely works. I have already lost all my files and pictures that I CAN NOT get back.
Hello Clage,
The following article provides steps that can help get the Apple Mobile Device service sorted.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Cheers,
Allen
Similar Messages
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When I try to open iTunes I get this message " This copy of iTunes is corrupted or is not correctly installed. Please reinstall iTunes." I have installed the latest version of iTunes and the message has not changed. What should i do next?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
I updated firefox. When I did there was a circle with a slash (as in No!) across the firefox icon. I clicked on it to open the browser and the error message reads: the application firefox cannot be launched - 10661
How do I go to the previous version that worked just fine?Firefox 3.6.x is the last available from Mozilla for PPC Macs. <br />
http://www.mozilla.com/en-US/firefox/all-older.html
For older Macs that aren't supported in Firefox 4+ versions, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . <br />
http://www.floodgap.com/software/tenfourfox/<br />
http://tenfourfox.blogspot.com/ <br />
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported -
When I attempt to download the lastest version of the iphone 4 OS update or the itunes one for the desktop, the file is too large for my internet carrier. It will allow only a 400 MB download versus the download size of 583 MB. Suggestions?
You can download on your work computer, then place the file on your desktop of your home computer, if you want. Then:
Launch iTunes
Option+Click (Mac OS X) or Shift+Click (Windows) the Update button
Select the IPSW update file you just placed on your desktop
Let iTunes update your hardware to the latest version
The .ipsw file is located here:
Windows XP: \Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates
Windows Vista & Windows 7: \Users\username\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
You will have to turn on "Show All Hidden Files & Folders" to see it. -
Why can I not download the latest version of firefox onto my Max?
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
I am getting an R6034 error when I attempt to download the latest version of iTunes. What does this mean?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99885) -
I downloaded the latest version and I get this error when I open it. Problem signature: Problem Event Name:
InPageError Error Status Code:
c0000185 Faulting Media Type:
00000003 OS Version:
6.1.7601.2.1.0.768.3. Any clue why or how to fix?InPageError
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get itunes to launch properly afterwards? -
My Mozzilla crashed: "We're Sorry....Firefox had a problem..." I download the new version and it is still giving me the crash report.
I tried to loading in "safe mode" but I still could not open Firefox.
I never received a crash i.d.It is possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore -
i have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number. also, when i click buy, i get an error message saying, "application not found."
There are two different LR’s, one with a serial-number licensing and one with a CC-signin license.
You should uninstall the serial-number LR you have installed, then
Quit the CC Desktop application,
Restart the CC Desktop application—this will rescan what you have installed and not see LR,
LR will now be on the CC Desktiop apps list, so install that. -
I am not sure what you want here - I opened Firefox and it had an Urgent symbol and message that my version of Firefox was not protected and that I should download new version - I downloaded the new version and then restarted my computer and I am still getting the same message every time I open Firefox
The update doesn't seem to have been successful. Your More system details list list shows a Firefox 3.5.19 version.
Download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
I cant seem to download the latset version of itunes onto my laptop computer. I keep getting this error HRESULT: 0x8007054F. Dont know what that means. Please HELP!!!!!!!!!!!!!!
Hi tKalra - I got the same error and finally managed to install itunes successfully. Below is what happened with me.
I have Windows7 64 bit. I downloaded itunes 10.6.3 for windows64bit and started the installation wizard by opening the downloaded file. At one stage I got the same error you have mentioned above. I started googling to find a solution and thats how I found your post. Anyway I went through lot of other posts that suggested lot of different things but I just wanted to try my own thing first.
So what I did is to go through with the wizard by clicking ok on the error. I then got an error about apple mobile device service not running. I ignored and went ahead with the installation. Installation finished but the itunes wont start giving the service not running error. I tried to manually start the service but it gave a privilege error.
I then went to control panel and uninstalled itunes, apple mobile device thing and bonjour..basically what ever was from apple. Then I also went to start -> run -> regedit and checked for any registry keys for apple under local user and local computer. Deleted if found. Restarted and then just right clicked on the itunes setup file that was downloaded and ran it as administrator. That did it for me. So I am guessing it was privilege thing but not sure. Hope this helps. -
Hey, I'm having trouble launching Itunes, I wanted to updated but it didn't open so I wento to this page and downloaded the latest version, and now Itunes doesen't want to launch again. Help me please and also I want to know if my music will be erased?!?! Sorry for my ignorance but i'm not good at this kind of stuff. I will aprecciate a lot if you could help me please!!!! :c
Hi cheperrumps,
Welcome to the Support Communities!
Uninstalling or reinstalling the iTunes application won't affect your music (data) -- but it's always a good idea to have a backup!
The information below will show you how to do that and to troubleshoot your issue with iTunes:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/ht1751
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Cheers,
- Judy -
i used a code i got with my moive to download the itunes version and i was watching the itunes extras, but now when i click on "play itunes extras" it plays the audio but the only thing it displays is the first frame (the movie is catching fire) i deleted the movie and reinstalled from my icloud backup and it still does the same thing. The actual movie works fine, its just the itunes extras
Hi there MickeyDresaj,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W. -
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