I attempted to perform the itunes update on two different PCs and itunes will no longer open and I received a message to reinstall itunes. The reinstall did not work and I now receive a Runtime error message (R6034) re: library loading incorrectly. Help?

I attempted to perform the itunes update on two different PCs. Itunes will no longer open and prompted me to reinstall itunes. The reinstall did not work after several attempts and I received an error: "Runtime error R6034. An application has made an attempt to load the C Runtime library incorrectly. Please contact the application's support team for more information." Has anyone else had this issue? How can I resolve it?

I've been having the same exact problem this morning, and from the looks of it a lot of other people are posting about this issue, so I don't know if it's maybe something wrong with the download but I'm just relieved that it seems to be that instead of a corruption issue with my windows installation. I'm just wondering how long this will take to be resolved.

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HT1212 I just updated my Ipad 2 to IOS7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. I tried using the OIS7 passcode I use on my Iphone and it did not work and now my Ipad is disabled

I just updated my Ipad 2 to IOS 7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. Earlier today I upgraded my Iphone 5 to IOS 7 and it asked me to set a passcode, which now works fine on my Phone. I tried using the OIS7 passcode I use on my Iphone 5 and it did not work and now my Ipad is disabled. Both devices are on icloud and share the same apple id. The Ipad screen says slide to set up but then there is a prompt for passcode, not for setting up passcode

I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring.

When I started my PC this morning I got a pop-up message stating that CC has damaged files and required downloading. Indeed, CC did NOT work and subsequent attempts to download CC never got beyond the initial installer box. I am at my wits end here. Have

When I started my PC this morning I got a pop-up message stating that CC has damaged files and required downloading from www.adobe.com/go/adobecreativecloudapp. Indeed, CC did NOT work and subsequent attempts to download CC never got beyond the initial installer box. The posted link also appears to be bogus I am at my wits end here. Have other users experiences this issue? Is this a clever intrusion?

Please ensure you have the latest version of the Creative Cloud app installed
http://helpx.adobe.com/creative-cloud/release-note/cc-release-notes.html
We also have this solution for the having to sign in on every product launch
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
You can also try uninstalling & re-installing the CC.
Regards
Rajshree

HT1923 It did not work and I am still getting the error message

It did not work and I am still getting the error message" iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes.

I want to sync my iPad Mini with Outlook 2007. I installed iTunes and got the error message below:
iTunes was not properly installed. If you wish to import or burn CDs you will need to reinstall i Tunes.
So I tried to fix the problem and followed the instructions on the article below.
iTunes for Windows: "Registry settings" warning when opening iTunes at http://support.apple.com/kb/ts3299
That did not work and now my CD Drive is missing so I followed the instructions on the article below.
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install at http://support.apple.com/kb/TS2308
So now I have a missing CD Drive and iTunes till does not work. Can someone please help!

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from the we sites, which did not work and now I can not get the computer to reboot the gray screen comes on and if a shift c I get a load bar and it goes half way and help

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
I did the following:   mount -uw /    rm/var/db/.AppleSetupDone    shutdown/uses/us reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda Markle

You did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.

HT201272 I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I

I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I get the refund on them?

Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just imported 70 photos successfully, edited them, and then attempted to upload them to a Facebook album. It did not work and got hung up, so I force quit IPhoto and was going to try again. The 70 photos have DISAPPEARED!! Help !!!!

I just imported 70 photos successfully, edited them, and then attempted to upload them to a Facebook album. It did not work and got hung up, so I force quit IPhoto and was going to try again. The 70 photos have DISAPPEARED!! Help !!!!

What version of iPhoto? Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

I interrupted the upgrading of muse and it will no longer open up. It's there but not complete.

I hadn't used Muse in a while and opened Abobe Muse, it informed me that it need to be updated along with Adobe Air. Somehow I interrupted the upgrade and it will no longer open as a program. I am not sure if I should uninstall the program and reinstall it?

AFAIK you are on the wrong mailing list.

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.

Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

Hi - I created a form in Adobe Livecycle and have a button on it to send the form via email. the button did not work and i looked online and saw where you could change it to a regular button and enter the email for it to go. it worked, but only for thos

Hi - I created a form in Adobe Livecycle and have a button on it to send the form via email. the button did not work and i looked online and saw where you could change it to a regular button and enter the email for it to go. it worked, but only for those with adobe pro. i could not get it to work with reader. is there a way i can make it work for reader?

Noted.
The LiveCycle user to user forum is across town at:
Adobe LiveCycle
Be well...

I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd li

I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd like to know how to get the serial number for me to reinstall Adobe creative suite 5 design premium when I am no longer study because I would still like the used? It is not fair if I do anymore because I really need.

You can download Creative Suite 5 here:
Other downloads
To deal with the issue of the serial number and using it again, you'll have to use Web Chat. Here's a link:
Adobe ID, sign in, and account help
See the bottom of the page for a link

I bought an Iphone that did not work and return it and no one can answer me as to what happen once it was received by Verizon

On March 14th I bought an iPhone the wi-fi did not work, I called Verizon support after hrs and days they could not help.(I purchase it on-line from Verizon.com) So I went to the local Verizon store was there for about 2 hrs and finally they said to come back the next day and they would have an answer which I did and they didn't they said to call Verizon to return the phone. When I called they said to just use the label that was enclosed. I asked if I needed anything else they said no that my tracking number on the label was all I needed. Well after many calls the last one lasting 90 minutes and the person telling me that she would fill out some form and send it to the return section and call me back. She never called back. I have the tracking info that it was deliver to them yet I not received a replacement phone nor a refund. Can anyone help me? What should I do now? Can't call the I just tried and again they start with let me transfer to this other section (no answer). I am so frustrated I hate Verizon Customer Service or lack of -

I'm so sorry about this experience Appleby. I can certainly assist you in getting this cleared up. I sent you a Direct Message.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

I'm trying to get my itunes media from two different PCs onto my iPhone

After purchasing media from iTunes (same iTunes account) on two different computers (1x Win Vista desktop and 1x Win XP laptop), is there a way to get all of this media onto my iPhone (3GS)? I was very dissapointed to see that you can only sync one computer at a time which surprised me because usually Apple products are a lot more user friendly and from my humble experience, I have generally found Apple products to just make since although this problem is seriously aggravating. I am trying to get all of the media that I bought on my laptop (Win XP) to sync with my iPhone (3GS) but since I have already been syncing with my desktop (Win Vista), it wants to erase everything that I already had on my phone, including invaluable photos that I have taken of my children and media that I have purchased on the phone itself. This process has already deleted all of the music that I purchased on my phone (I am assuming that I can't get this music back or at least the music that wasn't backed up yet to my desktop). Is there anyway to get all of my media onto this phone and keep the media that is on my phone already or should I just go back to using my HTC Tilt since it has proven to be a lot more user friendly? One would think that Apple would appreciate you purchasing media from iTunes anywhere that you could but it seems that Apple penalizes you for purchasing from iTunes from more than one computer. I have tried to access my iPhone through the "my computer" folder on my Win XP laptop but my iPhone does not show up in this folder (although it does show up in my Vista desktop "my computer" folder). Can anyone please point me in the right direction to find a solution as this problem has been extremely frustrating. I would very much appreciate all the help that anyone could give.

Will iTunes allow me to do this? I'm not really all that familiar with Windows computers. I have recently had to move to a PC because my $3000 macBook Pro died one month after the warranty was up. How could I get iTunes to accept media from another computer?

HT201415 I was randomly disconnected from my WIFI and i went to the troubleshooting page, but that did not work and it won't let me chat with apple support. Please help.

I was recently disconnected from my WIFI and it wont even budge to turn it back on. I tried the troubleshooting and that did not work. Apple won't connect me to tech support and i could really use help. Please.

Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store

TS5376 I have been trying to install Itunes for the past 1.5 days without success. The method outlined here did not work and gave me the same error messages as before Runtime error R6034 and also error 7

I tried the latest Apple fix to resolve the installation issues of iTunes 11.1.4 and had no success at all. This was the fix that asked you to remove .dll files and place them on the desktop before unistalling and reinstalling iTunes. I followed the procedure exactly and obtained the same results as before.
Namely,
Runtime Error: R6034 -An application has made an attempt to load the C runtime library incorrectly
iTunes was not installed correctly. Error 7.
At this point, after spending 1.5 days attempting to install iTunes I am giving up. Hopefully, someone will come up with a fix that really works and I will install it then.

Hi
I had the same problem on my PC's with Win 7 and Win XP.
I solved it this way:
- De-install iTunes, best with a special tool, like, for example "Your Uninstaller" from Ursoft. Any other un-installer will do the job, provided it cleans the registry of traces from iTunes
- De-install "Apple Mobile Device Support". This seems to be the culprit. It is a sub-program of iTunes. But if you just de-install iTunes this sub-program stays in your PC. If you still have it on your PC and you try to update to 11.1.4, it will cause these problems.
- De-install also "Apple Application Support", but I am not sure it is really necessary, but de-installing does no harm, since it will be re-installed automatically.
- De-install also "Apple Software Support", but I am not sure it is really necessary, but de-installing does no harm, since it will be re-installed automatically.
- Re-start your PC
- Download the latest version of iTunes from the Apple webpage and install it.
For me this worked on both of my PC's.
Regards
goletto

I attempted to perform the itunes update on two different PCs and itunes will no longer open and I received a message to reinstall itunes. The reinstall did not work and I now receive a Runtime error message (R6034) re: library loading incorrectly. Help?

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