I backed up everything, per genius bar advice, can't find itunes file there

I backed up all my computer's data. Now, I want to retrieve an itunes file from that backup disc, but when I click on itunes, I don't see all my files, only an application. How do I access single files from my backup disc? It should also be on icloud.

I forgot to add that even though the files show in my iPod after being deleted while connected to Windows, they are not playable in the iPod. If I click play the iPod starts freaking out and not responding properly (the scroll wheel gets all jerky).
I did multiple soft resets and that did not fix the issue. Thanks all!

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Are these pics in your camera roll? How many pics are we talking about here?

My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file loca

My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file location to run the update in all of my iTunes files as well as when I've tried reinstalling it.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

I just put Facetime on my MacBook and Ipad. I can connect and recieve video but no sound. The other person can hear me. If I use Skype everything works fine. I can't find any where in Facetime to change settings for the audio. Any suggestions

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Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If recovery does not work there's:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

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In the device sync pages select Photos on the top at the right.
Un tick Sync Photos
Apply

HT1751 All of my songs have exclamation points (!) next to them but when I go to my iTunes media folder to find the files, there is nothing in the folders. Any idea what happened and how I can get my music back?

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I wish I could help. There are numerous threads about missing music but last I looked, no solution. You might want to read through them anyway.

Where can i find .trn file location when i successfully take the back up of the database?

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I accidentally deleted some records in my table, then i followed the procedure based up on this blog:
"http://sqlbak.com/blog/recover-deleted-data-in-sql-server/"
here it saying to find the .trn file, So here i am unable to find the .trn file where the location file i can found.
Can some one help to find out of this issue.
Ramesh S

Hi,
Try this select to check backup history:
Select
r1.database_name,
r1.name,
(case r1.[type] when 'D' then 'Full database backup' when 'I' then 'Differential database' when 'L' then 'Transaction Log Backup' else r1.[type] end) as BackupType,
r3.physical_device_name,
r1.backup_start_date,
r1.backup_finish_date,
r1.backup_size,
r1.compressed_backup_size,
r2.is_compressed,
r1.server_name,
r1.first_lsn,
r1.last_lsn
from msdb.dbo.backupset r1
inner join [msdb].[dbo].[backupmediaset] r2
on r1.media_set_id = r2.media_set_id
inner join [msdb].[dbo].[backupmediafamily] r3
on r1.media_set_id = r3.media_set_id

I purchased ScanSnap and it came with Adobe Acrobat Professional. It was for a club. I am now leaving the club and transferring the scanSnap back to the club. BUT i can't find my Acrobat Pro disk. What should I do?

I purchased ScanSnap and it came with Adobe Acrobat Professional. It was for a club. I am now leaving the club and transferring the scanSnap back to the club. BUT i can't find my Acrobat Pro disk. What should I do?
Thanks
Ron 6

Hi ron6,
You can download Acrobat 9 Pro from: Download Acrobat products | 9, 8 and use the purchased serial number to activate the software.
Regards,
Rave

HT4759 Just recently had to replace my iPad, backed up my old iPad on iCloud can't find my pictures from the old iPad any ideas?

Just recently had to replace my iPad, backed up my old iPad on iCloud can't find my pictures from the old iPad any ideas?

Navigate to Settings > General > Software Update and install any updates available.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
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I by accident deleted an important Note that had all my passwords on my Notes Ap on my Iphone 5. I can not find a file that has deleted Notes files so I can recover it. Any idea how I can get it back? Thanks,Mike

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Eligible for Genius Bar advice?

Hey all,
I was all ready to take my laptop to my local Genius Bar and ask for advice then thought it might be a bit cheeky - do you think this is something they can help me with? It's a bit out of the way so can't pop by to enquire.
I have a Macbook Pro. I used to use a Seagate external Hard Drive with no problems, however I dropped the HD by accident. It worked ok the first time I plugged it into my laptop, I created a new folder and everything, however after that it would shut down my laptop everytime I connected it. I tried it on another mac laptop and I got a message saying the computer couldnt recognise the drive. I also got this msg when I connect to my laptop again via a USB hub instead.
It's obviously the Drive not my apple laptop that's not working but is this still something Genius Bar can help me with? I've never tried Disk repair etc and would welcome their assistance to hopefully fix it without losing the HD's contents!
Many thanks!

The genius bar folks are very knowledgeable and helpful, but it sounds like a problem they will not be able to treat except to say get a new external drive.
If the drive causes the MacBook Pro to shutdown there isn't much you can do in the way of working on it with Disk Utility. You can go ahead and take the MBP and drive in and see if they are able to help you with the drive, it never hurts to ask.

My Ipad 3rd gen kept shutting off and we would have to restart and log back on to internet with password. So backed up to icloud and did a restore. It could not complete the restore. No luck at Genius bar. Can trade for a new one for 299. any ideas to fix

Ipad 3rd gen kept shutting off. Had to restart and log back on to internet with password. backed up and did restore.
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I backed up everything, per genius bar advice, can't find itunes file there

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