I backed up my bookmarks to an external drive, rebuilt my system, and now when I try to restore from that file, I get "unsupported file type" How can I restore from this file?

Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup. 
You can check that via the right-click context menu of that file and open the Properties. 
If you are not sure about the file type then you can open the file in Firefox via "File > Open File" 
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links. 
A JSON backup starts with: {"title":"","id":1,"dateAdded": 
An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>
You may need to add quotes ("") around the name to rename the file to the correct file extension.
See also:
* http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

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When I try to open anything in Firefox I get innumerable ads. How can I prevent this.

Even trying to get this far I have had to close down at least 20 promotional sites - I have tried deleting and reinstalling Firefox but the ads still continue. Any suggestions will be appreciated.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I installed OSx 10.8.2 and now when I try to connect to itunes store I get an "unexpected error" message. How can I fix this?

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Run it in compatibility mode and input the credentials.
Mylenium

I recently moved and had to disconnect my WD My Pro Edition II 2TB external drive I had been using for backup. Its been several months and now when i try to reconnect the external dire (Use a firewire cable) it does not recognize the drive is there. I a

I recently moved and had to disconnect my WD My Pro Edition II 2TB external drive I had been using for backup.
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First of all, you do not really want to use their software; if you want a bootable clone, use either Carbon Copy Cloner or SuperDuper. If you simply want to drag and drop some files, you don't need software to do that. The important thing on any external drive is that you format/partition it correctly (Mac OS Extended (Journaled) and using GUID partition scheme).
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I have an external hardrive for MAC, I needed to save something from my work computer so I can pass it on to my MAC, it requiered me to re-format my external HD and now when I connected to my MAC I only have "read only rights". How do I fix it?

I have an external hardrive for MAC, I needed to save something from my work computer so I can pass it on to my MAC, it requiered me to re-format my external HD and now when I connected to my MAC I only have "read only rights". How do I fix it? I run my Itnues from this external and now my library is gone. Luckily I have it saved somewhere else, which is not a problem, but I won't be able to write to this HD for right now. I can't see an option to give those permission back.

cptjuanjvarona wrote:
I have an external hardrive for MAC, I needed to save something from my work computer so I can pass it on to my MAC, it requiered me to re-format my external HD and now when I connected to my MAC I only have "read only rights". How do I fix it?...
Unless what you have to transfer is enormous, skip the external HD altogether and use a USB flash drive; you can get them with capacities to 128GB. Format the flash drive as FAT32 or ExFAT as LowLuster suggests so it can be read and written to on both PC's and your Mac.

I have Time Machine that I used to back up my old computer. It was running snow leopard. My MacBook died, so I got a new one which is running Lion. how can I restore the data from the time capsule to my new Mac?

I have Time Machine that I used to back up my old computer. It was running snow leopard. My MacBook died, so I got a new one which is running Lion. how can I restore the data from the time capsule to my new Mac?

In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
Furthermore, my solution was to tell her how to backup her ipad (by either doing it manually, or as a last resort, by deleting the corrupt backup -- that she couldn't access anyway.)
I got that last part of the instructions from the "Taking Control of your iphone" book which I found samples of when I did a google search for "corrupted backup itunes".
She marked this as a solution, so it worked for her.

Hello, I'm using Photoshop elements 11 on a mac, I've just updated my mac to OS X Yosemite and now when I try to move an image it just springs back to where it started from!

Hello, I'm using Photoshop elements 11 on a mac, I've just updated my mac to OS X Yosemite and now when I try to move an image it just springs back to where it started from!
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I recently tried updating my iMac, now when I power up it keeps telling me to restart the computer. How can I fix this on my own?

I tride installing updates for my iMac, and now when I try to turn it on it just comes up with a small window that tells me to turn off, then back on the computer. Is there a way I can fix this on my own?

Do you have any backups of your system prior to do those updates? If so revert them out. Or reinstall the system from your recovery partition.
The reason for this is those updates clobbered a log of people:
Thunderbolt Software Update 1.2 Causes Boot Failures
Thunderbolt Update plaguing MacBook Pros with kernel panics
So the only solution is to get them out of there and the only way to do that is revert your system.
OS X Lion: About Lion Recovery

I've recently upgraded to Lightroom5.7.1 and now when I try to import photos a window pops up saying 'the photos can't be imported 'cos the files can't be read'. I had no problems before upgrading. I have Windows8 & can't find any 'app' which sets the typ

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Well, think about it. This is a Lightroom forum. We are here to answer questions about Lightroom and how to solve problems in Lightroom. Your permissions issue is an operating system issue, not a Lightroom issue. I didn't mean to be sarcastic. But there are plenty of Internet resources that will answer that question.
I just went to Google and typed in "change disk permissions", and there are links for the Mac as well as for Windows listed. There's no sense in me rewriting instructions that are already available.

HT3275 My backup got interrupted and now when I try to backup I get the following message: The backup disk image "/Volumes/Data/Macintosh.sparsebundle" is already in use. What should I do so that I can start backing up again?

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I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

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Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?

I renamed a power point a file and now when I try to open it it keeps giving me the error code -108. If I try to open or copy it say: The operation can't be completed because one or more required items can't be found. (Error code -43). What do I do?

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Post in Microsoft's Powerpoint (Mac) message boards.

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If you still have your old card listed on your account then try selecting the 'none' option and remove it and then try entering the card's details from scratch. If that doesn't work then what is the full error message that you are getting, and the card is registered to the same name and address (including format and spacing) that you have on your iTunes account ?

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Hello Guys.
I had problems in the Computer before and changed my HD. I saved in my all files documents in (Time Capsule). How can I put all my files, pictures documents on my new HD?
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Thank You
Julio Skov

Hey
Thank you very much for replay.
Would you explain to me how can I do?
I don't really understand these processes.
Thak you very much
Julio

I backed up my bookmarks to an external drive, rebuilt my system, and now when I try to restore from that file, I get "unsupported file type" How can I restore from this file?

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