I backed up my iphone 4 and did an upgrade and changed my Apple ID and password but my phone has not recognised the new ID to upgrade my apps via the iphone.
I backed up my iphone 4 and did an upgrade and changed my Apple ID and password but my phone has not recognised the new ID to upgrade my apps via the iphone. How do I get rid of the old Apple ID when it comes to upgrading apps.
I have been into setting>store and signed out and signed back in and it still asks for old ID and password.
Everything you've had up to now has been tied to your old Apple ID. You cannot switch it over to a new Apple ID. You should contact iTunes support to help you with this:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.
For Mac App Store: Mac App Store Customer Service.
For iTunes: Apple Support for iTunes - Contact Us
Similar Messages
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Hello,
My old emails address which I have used as my apple id for 10 years is being made redundant. I have changed the email address to a new gmail one and this is my new apple id. But my iMac has not recognised this. It keeps saying it wants the password for my old email address. I have seen some advice on these forums which suggest signing out of iCloud and then back in again. But when I start doing this it asks me if i want all the photos deleted that have not been downloaded onto the mac.
I have had an iCloud account for quite sometime and I'm afraid of losing everything in my cloud if i sign out and sign in with a new id.
Is this fear realistic?
I know I can change back to my old email, sign out and then sign in wight he new one...
Please help!This did not work for me. My old email account for iCloud still pops up on my screen every time I open my macbook. I've deleted it, reset it, every thing I can think of and it still shows up. I think six months of this is more than enough time to wait.
RDG -
I had to change my Apple ID and my phone does not recognise my new id.
I had to change my Apple ID since I've gotten my iphone 4s. My computer recognises my "new account" but my phone does not. This poses a problem when I have app updates and the password promt has my OLD apple id and not the new one. Anyone have any ideas with what can fix this? Thanks!!! =-)
No need to double post.
Again, as stated, apps are FOREVER tied to the AppleID under which they were purchased. If you change your AppleID, the apps purchased on the old AppleID will NOT work. If you want to keep your new AppleID, you will have to purchase all those apps again, or else you'll need to keep changing your AppleID on your phone back and forth. -
I turned my Ipod touch on and it asked me for my password which I entered but it is saying it is the wrong password - I always use the same. I now cannot access my ipod. Not sure what to do??
I'm sorry but the only way to enter your iPod again Is to restore it to factory settings. go to iTunes and click on your iPod then click the Restore button. This will restore your iPod to factory settings. So back up your Music, Videos, and purchases before restoring. This will work trust me
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I download the new IOS7 in my iPad beeing in the usa And where I come back to my country appears me again to upad te my iPad of ferina the IOS 7. I did it my iPhone And is not working as before.what i must do
I'm sorry, but I do not understand what you are asking or saying. Perhaps you could clarify a little bit.
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I usually have iCloud backup but I got a notification that my phone has not backed up for the last two weeks, and It wont let me do it manually.There is also still enough storage space. Why did it all of a sudden stop backing up?
The HT1766 article you attached lists the prerequisites for an iCloud backup:
iCloud automatically backs up the most important data on your device using iOS 5 or later. After you have enabled Backup on your iPhone, iPad, or iPod touch in Settings > iCloud > Backup & Storage, it will run on a daily basis as long as your device is:
Connected to the Internet over Wi-Fi
Connected to a power source
Screen locked
You can also back up manually whenever your device is connected to the Internet over Wi-Fi by choosing Back Up Now from Settings > iCloud > Storage & Backup. -
How do I change my iCloud account information on my iPhone? I had to change my Apple ID and my iCloud ID on my PC but, I wasn't able to change it on my iPhone and now it won't back up.
Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID) -
I recently changed my apple id and both my iphone 3Gs and Ipad 2 when synced went straight back to my old id name for my app store how do I change it to the new one and keep it that way?
Try going into your account details on iTunes, change your info there, then sync your devices.
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I have an iPhone 5 IOS 8.1.2;
for the past 13 weeks I get the message that "this phone has not been backed up on the cloud". However, every night it is connected to wifi, phone is connected to power, and the screen is locked. Any idea why back-up is not happening ? By the way, I do not have the "back up now" option in Setting / iCloud.. Help anyone ?Try deleting an other icloud backup and see if it will automatically backup.
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I have iphone 4; tried to sync it said I need to update software so I clicked ok - it then said I need to restore and did above got to stage 3, clicked restore and update, but it comes up with an error saying iphone cannot be found Please help!!!
Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
I changed my Apple ID and had problems with my Account.Once iTunes Store had sorted those out I decided to back up on my 3 devices.Now my Notes and Reminders are all old ones and the new ones I created in the last few days have disappeared.
Ok. Found something that said to shut down and hold the option, command, p, and r keys on restart. Held them down for a few restarts and everything automatically signed in and works. Woohoo!!!
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- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back without having to sync my phone to the library where my ringtones are and possibly lose everything on my phone ?
From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps! -
I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
How do you change your apple id and password on your iPhone?
How do you change your apple id and password on your iphone?
To change your Apple ID go to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in with the ID you want to use. To change the password go to https://appleid.apple.com/, click on Manage you account to the right, sign in, click on Password and Security on the left, the Change Password on the right. If you change your password you will need to sign out on your phone, then sign back in using the new password.
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I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password. How can I reset the old ipod without affecting the new one and how can I unlock the old one?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
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