I backed up my iPhone and then did a sync and the iPhone is missing photos and so is my Mac and my phone will not let me delete them or on my iMac either.
So I bought a used Mac from my friend. I have the udated software and an iPhone 5 with the newest software. I have backed up my phone at least 4 times and all the photos and videos I need and wanted were on the phone. I did a backup and synce last night to itunes and now my phone has random old photos on it and I can't remove them or delete them. I also tried to restart iphoto and uninstall it and now it asking me to buy it for my Mac. I looked in the library for the photos and they are not there and used the preview option for it. Don't know how to recover or find them on my Mac. I have to have these photos for a company meeting and can't reproduce. Since the new updates with Mac and iPhone with the OS7 it has been really wierd and NOT working right. Also something to point out is that the events on my phone show up for the folders but they don't show up on my mac and didn't before. They only show up as dates but on my phone show as names that gave them. Help please! My presention is on the line. I've not been happy when I made the switch to everything apple.
I went back to iOS 7 and my backup file is restoring but when its done nothing is on my phone still and only takes 11-15 minutes to restore the backup instead of taking 25+ minutes like usual so I guess the backup is corrupted. How can I fix this?
Similar Messages
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I have downloaded pictures from my computer to my iphone. They were saved on my phone it 2 folders. One was saved pics and the other was was pictures. I have tried to edit to delete the duplicates but neither folder give me the option to delete them. The only options I have are share and add to. How can I remove the pics?
You remove them by using itunes on your computer with your phone attached. Click on the photo tab and uncheck the folders your previousy synced and then sync again
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I have gone on to IOS7 and i have an apple ID which is new. The old one was ditched and i can not now make Icloud work on the new apple id.I have phone finder on and will not let me delete the old i cloud account unitl the pasword is put which i dont have anymore. I have tried to put in loads of times the old passwords that i used to use with no effect.
HELPJqz16d wrote:
I have gone on to IOS7 and i have an apple ID which is new. The old one was ditched
Why?
Just continue to use the old AppleID account. You can update it with new email address if you wish.
and will not let me delete the old i cloud account unitl the pasword is put which i dont have anymore
You forgot your AppleID password?
Go here -> https://appleid.apple.com -
So when I updated to the ios8, all 2800 pictures on my mac synced to my phone and now it is taking up a ton of space on my phone and it wont let me delete them or the album... has anyone had this problem and knows how to fix it?
You have to delete them same you put them there, which is to connect your phone to your Mac and uncheck them via iTunes.
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How do I delete pictures from my itunes account. I have blank pictures that transfered from a different device and it doesnt give me an option of my phone to delete them.
There are no pictures on your itunes account.
Do you mean pics that are on your iphone?
Delete them the same way you put them there. The sync process.
Open itunes, connect iphone, go to photo tab, select what you want, sync. -
Hi my iphone 4s still has pictures on it from my old computer. I recently put my itunes on a new computer and the old photos albums can not be deleted off my iphone. It is taking up too much room and I want them off. How do i get rid of them if they are not on my new computer?
Yes. You can import those current pics on your phone to your computer http://support.apple.com/kb/HT4083
then you can sync it back to your phone http://support.apple.com/kb/HT4236
If you don't want to do this, then you will have to live with those sync pics on yoru phone. -
There are 4 files on my desktop, and finder will not let me delete them. Help??
They kind of just appeared...
If they are Excel files, see this thread: https://discussions.apple.com/thread/2731410?start=60&tstart=0
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On the moment that I connect the Iphone 5 on Windows 8, it is not recognized by Itunes, but actually it appears as a usual USB cable, or as a camera. And then I can't synchronize the Iphone 5 with Itunes. So, what do i do?
Hi pedro109,
If your iPhone is recognized by the computer, but not seen by iTunes, you may need to restart the Apple Mobile Device Service, as described in this article -
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Once iTunes recognizes the iPhone you should be able to sync it with iTunes. See this article
iTunes 11 for Windows: Sync contacts, calendars, and other info with iPod, iPhone, or iPad
http://support.apple.com/kb/PH12317
Thanks for using Apple Support Communities.
Best,
Brett L -
My iPhone 5 will not let me delete emails. I trash them and they look like they are deleted and then they will load back in. I cannot open my Keep Safe app after the last update. It said I needed more storage so I upgraded and it still will not load. It opens for a second and then goes to home page. FB is hit or miss if it will open and when it does it is really slow. Any suggestions?
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
My iPad, Macbook and Apple TV are all set up with the same iCloud email address. I bought the iPhone 6 and accidentally set the iCloud up with a different email. My phone will not let me change the email address to be the same as my other devices, it tells me that email is already being used. How do I delete the iPhones iCloud account and reinstall it to match my other devices.
Yes it will, just sign out, then sign back in with the correct address.
Settings>iCloud>Sign Out. -
Sent photos from iPhone to email and messenger on iPad intercepted but now will not let me see them. Help?
If you sent the photos directly from the Photos app, it is quite possible that you selected Message rather than Mail when you emailed them to yourself. I assume that is how they ended up in the Messages app. I also assume that you no longer have the old phone or you could just email them to yourself again. Is that a correct assumption? If you cannot access the photos on the old phone any longer, and you can see them in the messages app randomly, try closing the Messages app completely and reset the device and then see if the photos reappear.
In order to close the Messages app, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to Messages and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
OHH
Please someone HELP!!!!!! I can't get my old card off iTunes acct,keeps saying billing issue ..well the card was cancelled bc it was stolen..and they will not let me delete it they want a NEW CARD ON FILE..NO I NOW KNOW I DON'T NEED A CREDIT CARD FOR THE FREE APPS ECT. SO WHAT'S THE PROBLEM.?I did my daughters w.o. Credit card but they won't let me have same option on iPad 1 I guess I should try from of but idk if it'll make difference,also they apple won't let me update any of my apps..WTH? And one more question how do I take ( uninstall app/ games ) from iPad? I got free games from app store and after three levels u get into games then they want u to purchase the rest of the game? Dammm no more..idk how to take these games off my iPad don't want them ain't paying to finish games...thanks anyone who can help!!!OHH
Please someone HELP!!!!!! I can't get my old card off iTunes acct,keeps saying billing issue ..well the card was cancelled bc it was stolen..and they will not let me delete it they want a NEW CARD ON FILE..NO I NOW KNOW I DON'T NEED A CREDIT CARD FOR THE FREE APPS ECT. SO WHAT'S THE PROBLEM.?I did my daughters w.o. Credit card but they won't let me have same option on iPad 1 I guess I should try from of but idk if it'll make difference,also they apple won't let me update any of my apps..WTH? And one more question how do I take ( uninstall app/ games ) from iPad? I got free games from app store and after three levels u get into games then they want u to purchase the rest of the game? Dammm no more..idk how to take these games off my iPad don't want them ain't paying to finish games...thanks anyone who can help!!! -
I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yellow line that graphs volume takes a sharp raise or dip at the beginning or end of the clip, but there is no change in volume when I play back. What am I doing wrong?
rickeyt
Thanks for the reply. Great news about the volume adjusts.
Now about those fades for the volume. How are you doing that?
1. Right click the Timeline video audio and select Fade and then
see the Fade options (I had a video with audio file, so I saw the choices as shown in the screenshot)
2. You can also create two volume keyframes at each end of the Timeline audio clip rubberband (orange line that goes horizontally across the middle of the audio clip). At the position of the Timeline Indicator, click the Add/Remove Keyframe icon, and then with the mouse cursor position the white dots (volume keyframes) to achieve the Fade In and Fade Out audio. In the screenshot below I have moved the Timeline Indicator so that you could better see the white dots (volume keyframes).
Please let us know if any of the above works for you with regard to the audio fades.
Thank you.
ATR -
Cannot delete emails and will not let me trash them
I have approximately now, 6 emails on my phone that have been deleted from my address in my computer but will not delete off my iphone 4 and it will not let me trash them either I get the error *unable to move message* The message could not be moved to the mailbox Trash can someone help me get rid of them?
I've had that in the past. For some reason, moved or delete emails on one device don't seem to register on other devices on the same account for some time. I had a service that took a day or more before a deleted email on A finally was deleted on B. In the meantime, trying to delete or move when on B resulted in the same message. Wait for it to straighten out on its own.
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Click on your preference and check the Parental tab for possible restrictions. Open iTunes, then click the iTunes menu, select preferences after the window opens click on the Parental icon, take a look at the content restrictions section.
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