I backed up my phone and now all of my lock box info and music is gone

To fix this go to Settings>Messages>Send & Receive and do one of the following:
Either uncheck the email address shown under "You can be reached by iMessage at" on both phones; or
Because you are both using the same Apple ID for iMessage. To prevent this, on one of the phones go to Settings>Messages>Send & Receive, tap the Apple ID, sign out, then sign in with a different Apple ID. Note: you can continue to share an Apple ID for purchasing; it does not need to be the same as the ID you use for iMessage, FaceTime, iCloud and other services.
Also, to prevent merging your calendars and contacts if you are syncing these to the same iCloud account, be sure to set up separate iCloud accounts on each phone with separated IDs.

Similar Messages

I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation

I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation to this one.

Eels290776 wrote:
if my external hard drive is not connected to either of my machines, and I download something onto my iMac and then something different onto my Macbook, where are my machines going to be storing the new downloaded media
when the drive is not connected, +iTunes media folder location+ will default back to <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)
and when I next connect the external hard drive how will I easily get the newly downloaded media onto the external HD
you'd have to point +iTunes media folder location+ back to the external via preferences > advanced > iTunes media folder location, then file > library, organize library > consolidate files
and essentially, to have it easily readable on both machines?
in that case it might be best to copy the entire iTunes folder to the external. then, on each machine, launch iTunes while pressing option on your keyboard. when prompted, click on +choose library+ and navigate to the iTunes folder on the external.
note only one iTunes can access the iTunes library @ a time !
also, make sure the external is mounted on either machine before launching iTunes.
JGG

I updated my iPhone 4S and now all of my photos in the photo stream are gone

I updated my iPhone 4S with the latest software update OOS 7.0.6 and now all of my 1000 photos in the photo stream are gone. How can I retrieve them?

Only 1000 photos can be in Photo Stream and they will only stay there for 30 days.
After 1000 photos, the earliest get dumped.
dosmith13 wrote:
I updated my iPhone 4S with the latest software update OOS 7.0.6 and now all of my 1000 photos in the photo stream are gone. How can I retrieve them?
They should still be in your Camera Roll.
You should sync photos to your computer using by connecting the iPhone or using iCloud.

My daughter forgot her password and now her ipod has locked her out and says disabled connect to itunes. The computer which this ipod was synced has crashed. How can I fix this?

My daughter forgot her password and now her ipod has locked her out ir says disabled connect to itunes. The computer she last synced to has crashed. How can I unlock this ipod?

The device will have to be restored but without the last computer it was synced to, that's not a possibility.
Take the iPod to an Apple store or Apple certified repair shop.
You will need a computer in order to sync, restore, and update the iPod in the future.
"If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it."
From here: iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

HELP! I dropped my Centro and now all my messages are deleted - saved and all.

I dropped my Centro and the back cover and battery fell off and out. I replaced them, the phone turned back on, and I went to continue a text conversation I was having. However, when I went to my messages, everything was gone - including some very important saved messages. I tried taking the battery out again but it didn't help. Can anyone help me?
Post relates to: Centro (AT&T)

prior to the incident were you able to hotsync your phone to your PC?
if yes you can retrieve those SMS from the backup folder inside your username folder look for messaging.PDB double click and you can install it back to your phone.

HT4623 I downloaded update with itunes and now all I see is itunes logo and arrow to a plug

I downloaded an update with itunes and now myiphone is black and only shows itunes logo with an arrow and plug. no phone tried holding down on off still black please help I need this phone

http://support.apple.com/kb/ht1808

HT1430 forgot my ipod touch in the car, and now all it does is brink on and off.. lights up, the apple logo come on but nothing else.. what do i do to reset it??

Well, i forgot my ipod touch in the car, and it snowed so bad and the temperature drop below zero. I thought my ipod was just battery dead, but when i charged it, only the Apple logo comes on and then blank screen. How can i reboot, or reset?? is the battery affected even though the phone wasn't wet??

As long as no moisture got in it... 1st thing to try is give it a few hours to warm up and fully charge the battery, then see if all is working by turning it on. Cold can effect the function. If still not working try a soft reset. Press and hold both the power and home buttons together until the Apple logo appears, about 15 seconds. Then release both buttons. If that does not work connect to your computer via cable go into iTunes and try Restore from backup. If all else fails, Restore to new. If that doesn't work contact Apple Genius Bar to have your iPod evaluated. Good luck.

HT4623 i changed my apple id and password and now all my old downloads wont update and i cannot redownload do i have to merge accounts somehow

i had to change my credit card info so i was instructed to change my apple id and password so now i cannot update my old downloads it will read wrong password what can i do to correct this because i cannot even redownload and these apps are needed

You should be able to make changes to your apple id information (and in your case it seems like you need to change your rescue email in the "security and privacy" section) by logging into your account at appleid.apple.com

Adobe photoshop CS6.Receiving the error "could not complete your request because it is not a valid photoshop document? Tried renaming the files and had working psd files and now all psd files will not open and getting the error listed. Anyone help please?

Could not complete your request because it is not a valid photoshop document. Tried renaming the file extensions and still no luck.

Nobody can tell you anything without proper system info or other technical details.
Mylenium

I resently cracked my screen on my iPhone 4 and had to get a new one... Whe backed the old phone up it didn't save my old apps and now I no longer have that phone... How can I recover a list of all my apps?

I resently cracked the screen on my iPhone 4 and had to get a new one... When i backed the old phone up it didn't save my old apps and now I no longer have that phone... How can I recover a list of all my apps?

Backup does not include apps,music,vids,etc
Backing up, updating, and restoring iPad, iPod touch, and iPhone software
You can loo up your purchases in your purchase history ( in your account in itunes) and unlike music, you can redownload apps.
How to redownload purchased apps from the App Store

I plugged into iTunes and now all my notes on my phone are gone. Years worth of notes. Can someone tell me what to do to get them back?? I have iTunes set to back them up but can't find out how to retrieve them.

I plugged into iTunes and now all my notes on my phone are gone. Years worth of notes that I stupidly don't have saved anywhere else. Can someone tell me what to do to get them back?? I have iTunes set to back them up but can't find out how to retrieve them.I plugged into iTunes and now all my notes on my phone are gone. Years worth of notes. Can someone tell me what to do to get them back?? I have iTunes set to back them up but can't find out how to retrieve them.

After you restore from backup, you MUST sync to restore your iTunes content. No iTunes content is included in the iPhone backup. Your apps should be in your iTunes library, just sync them back to your phone. If for some reason your apps are not in your library, you can re-download them for free:
http://support.apple.com/kb/ht2519

Help! I restored my iphone recently and put all my music back onto my phone that day and it was fine but last night i was putting someother music on got an error music on. I got an error message about not being able to sync and now ALL my music has GONE.

ahh! .I restored my iphone recently and put all my music back onto my phone that day and it was fine but last night i was putting someother music on got an error music on. I got an error message about not being able to sync and now ALL my music has GONE. deos anyone know why this would have happened?

Click: Restoring your iTunes Library backup (from an external drive) here > iTunes: Back up your iTunes library by copying to an external hard drive
BTW, if you are a resident of the U.S, have iTunes 10.3 or later, and iOS 4.3.3, you can re download your iTunes purchases for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I just updated my phone and now all my contacts are gone... what do i do to get them back?

I just updated my phone and now all my contacts are gone... what do i do to get them back?

The iphone is designed to be synced to your computer regularly. Your contacts will be in whatever program you have chosen to sync. Just sync them back

I have an iphone 3gs. It was jail broken. I reset it back to factory settings and now all I have on the screen is the apple logo.I have hooked the phone up to itunes but nothing is happening.What do i do.Can someone help???/

I have an iphone 3gs. It was jail broken. I reset it back to factory settings and now all i have on the screen is the apple logo.I have hooked the phone upto itunes but nothing is happening. What do i do? Can someone help please???

Sorry, due to the Terms of Use problems with jailbroken devices can't be discussed here.
You can only get help from those people who told you to modify the software, only they know what the jailbreak did to the firmware.

I synced my sisters phone with my itunes and now all her contacts have disappeared and been replaced with mine and also photos... she has never done a back-up is there any way we can get all her contacts and pictures back?

I synced my sisters phone with my itunes and now all her contacts have disappeared and been replaced with mine and also photos... she has never done a back-up is there any way we can get all her contacts and pictures back?

Look under iTunes>Preferences>Devices...is there a backup listed for her phone? First thing done when you sync is an iPhone backup. If you have not synced since screwing her phone up, restoring from that backup(if it exists) should restore her content. Do not sync after you restore her phone, eject it. So, first disable auto-sync on that same device pane in iTunes before you proceed. If this doesn't work, is your sister bigger than you? If so, run 'cause her data is gone .

I backed up my phone and now all of my lock box info and music is gone

Similar Messages

Maybe you are looking for