I backed up verizon cloud and still showing update pending,,,when will my pictures be in verizon cloud

after backing up Verizon cloud my pictures are still showing "update pending" Why and what do I need to do?

Hi Christine! Thanks for the additional information, I do appreciate it! Your last backup was on January 11, 2015, and no issues I assume with this backup correct? My recommendation would be to first completely power off (till you see the "slide to power off") the phone to reset it. Then try the backup process again.
If that is not succesful, I would reset the application by deleting the application (press and hold till it shakes & press on the X in the corner) and then re-install it back to the phone. A quick question as well, I see you have the iPhone, are you also using the iCloud to backup your information? You can also go to Settings < iCloud < Backup < make sure iCloud backup is on/green < Backup Now. You'll need to be connected to Wi-Fi to backup properly.
Please let me know if that helps! Thanks again!
-KristieQ_VZW
Follow us on Twitter @VZW Support

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I backed up verizon cloud and still showing update pending,,,when will my pictures be in verizon cloud

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