I backup up my iphone but didnt include password, and now want to restore new handset from backup and keep asking for password but has no idea what it is, pls help
Hi all, i backup up iphone in itunes but not realised it was password protected and now want to restore new handset from backup but keep asking me for password but no idea what it was,, pls help...
You are someone had to put a check in the box to encrypt your iPhone backup.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password you can continue to do backups and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you will have to do a full software restore and when prompted by iTunes to select the backup to restore from, choose Set up as a new device.
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If you have changed your AppleID information or password, you will need to sign out of your existing iCloud or iTunes Store accounts and sign back in with the new information.
The articles below will explain this in more detail ...
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
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"...remember to update all of the features and services that you use with your Apple ID."
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http://help.apple.com/icloud/#/mmfc0f1a3b
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