I barley even dropped my ipod and It wont come on so when I hook it up to the computer it comes on only to hook to itunes and it says restore but it wont restore , What do I do?

Please help me!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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I'm also having a music issue. When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything. I've tried to delete it and it won't let me but it does not show up on my phone.

I'm also having a music issue. When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything. I've tried to delete it and it won't let me but it does not show up on my phone.

By the way, I have tried shutting of the display switching in the power settings. That was basically the only real answer I found anywhere. It didn't work.

HT201328 I have brought an iPhone 5 and did a sim swap with my orange contract (EE) since putting the sim in I can only use my 3G, iMessage and apple ID...can't send or receive calls or txt, what can I do?? I'm running on ios 6.1.3.

I have brought an iPhone 5 and did a sim swap with my orange contract (EE) since putting the sim in I can only use my 3G, iMessage and apple ID...can't send or receive calls or txt, what can I do?? I'm running on ios 6.1.3.

Contact the carrier and confirm the account is provisioned correctly.

Does ipod nano automatically pick up new purchases when I plug it in to the computer?

When I bring new music into my itunes library the song is checked. will the nano automatically pick up new purchases when I plug it in again? Or do I have to start over? I hit sync again but not sure whether I have to do that every time I charge it.

Depends on how you have your iPod set up to Sync. For example if your iPod is configured to sync only checked songs and videos, make sure each new track you add to iTunes has a tick mark next to it. The next time you sync your iPod (assuming it set up to automatically sync), the new tracks will be added.
B-rock

When i plug my phone to the USB cable it is no longer showing in itunes and i am unable to syn my phone with pc

UNABLE TO SYNC MY PHONE WITH PC. WHEN I PLUG MY PHONE TO THE PC VIA THE USB CABLE IT NO LONGER APPEARS IN I TUNES.

See here: http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US

Trying to restore my iphone 5c, but it says i have to turn off the 'find my phone' option in icloud. when i try, it brings up the wrong apple id. I reset it under itunes

Trying to restore my iphone 5c, but it says i have to turn off the 'find my phone' option in icloud. when i try, it brings up the wrong apple id. I reset it under itunes & app store in settings but still not working...frustrated!

Open iTunes on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes on computer.

My ipod wont charge ive try everthing when i plug it in to the computer nothing happen but before that it was full charge and 5 mins after that it was 10% and tried charging it nothing but now the screen is blank...So what should i do?

My ipod wont charge ive try everthing when i plug it in to the computer nothing happen but before that it was full charge and 5 mins after that it was 10% and tried charging it nothing but now the screen is blank...So what should i do?

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

TS3694 I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at al

I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

On my ipod touch, i can't seem to get the imessage app.. I have updated my itunes and even restored the ipod to factory settings with the latest update. Maybe the ipod is too old? Help

On my ipod touch, i can't seem to get the imessage app.. I have updated my itunes and even restored the ipod to factory settings with the latest update. Maybe the ipod is too old? Is that even a thing? Is there another app I can download to have access to my contacts with imessage?

That comes with iOS 5 (Settings>General>About>Version) and only the 3G abd later iPods can go to iOS 5 or later
Identifying iPod models

I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery

I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery... or just buy a galaxy s5?

If you dropped it in water, and then plugged it in, you may very well have destroyed the battery and/or the logic board. Charging/plugging in to a power source is very damaging to wet electronic devices. There is not much you can do but replace the entire iPhone...and since you did repairs yourself Apple will not do an out-of-warranty replacement.
You can try replacing the battery, the lightning port is another issue, but I would not expect that iPhone to work again.

I have music in my iTunes library that won't transfer to my iPod. I restored the iPod, I get an message stating 29 things can't be copied because the computer isn't authorized. I deauthorized and reauthorized the computer but they still don't copy

I recently purchased some music. Then I realized that I hadn't heard some other music for a long time. I checked the iPod and the music isn't there. On my PC in the iTunes library it is there but it won't copy to the iPod. I went to my local Apple store and talked to a genius. No luck. He restored the iPod, we deauthorized my computer. When I got home I reauthorized the computer and again restored the iPod. 29 things can't be copied to the iPod because it says the computer isn't authorized. The computer is authorized.
At one time I purchased music through iTunes but used my AOL sign in, instead of my Apple ID. I think this is where the problem is.
Does anybody know how I can get my purchased music back on my iPod?

Have you seen this article related to your issue?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
B-rock

My ipad 2 suddenly shut off and asked me to connect to itunes it asks me to restore but it wont work need help pls

my ipad 2 suddenly shut off and asked me to connect to itunes it asks me to restore but it wont work need help pls

The iPad is telling you it has entered the recovery mode - you need to follow the instructions in http://support.apple.com/kb/HT1212 for connecting to a computer running iTunes by way of the recovery mode.

My iPad 2 screen has greenish, pinkish streaks all over. I have hard started and restored but no change. What should I do? It's still under warranty. Can anyone help here?

My iPad 2 screen has greenish, pinkish streaks all over. I have hard started and restored but no change. What should I do? It's still under warranty. Can anyone help here?

Call apple or take it into an Apple store. What's wrong is beyond a user fix.

I need to know all the questions below. I had to restore my computer to original state and now even if I sign on it won't let me sync my ipad or iphone. the message is that it is synced to another library and it could wipe out my data on the ipad.

I need to know all the questions below. I had to restore my computer to original state and now even if I sign on it won't let me sync my ipad or iphone. the message is that it is synced to another library and it could wipe out my data on the ipad. Am I understanding correctly? I am running Windows 7 but have never had any problems. Thanks

You need iTunes on the computer. There is no iTunes for your phone. See:
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

HT1725 I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I barley even dropped my ipod and It wont come on so when I hook it up to the computer it comes on only to hook to itunes and it says restore but it wont restore , What do I do?

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