I been trying to download a rented movie and error (5301) I up dated before to 10.5.3
I cant download movies. It says that unspect error has occurred error (5301)
Is that actually a 5103 rather than a 5301?
If so, there's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting
Similar Messages
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I am having problems renting a movie from the apple TV. The download only goes to 46%. I have tried changing the resolution to 720, I have gone to the settings and check for rentals it advises that there is no additional rentals found.
Any suggestions.You have to go to SMTP settings for your email account and enter a password there. Sended and receiving are two different activities managed by 2 differet servers, and each may require a separate user ID and password.
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I rent a movie a week ago and still is not downloaded, it keeps saying there is an error and retryWhat can I do???
Hello there, teterita.
The following Knowledge Base article offers a few recommendations to try when troubleshooting issues with iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Particularly:
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If you still find that you are unable to download your purchase, then you may want to report the issue using the following article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
When trying to download a rented movie it says ErrorDomain3 and can't download but it downloaded a movie I bought rather than rented. I have an iPhone 6.
Are you doing it thru the Settings panel or are you downloading independently thru the App Store?
Settings / Facebook / Install on iOS 6.1.3 Will need to sign in your valid FB account. -
I've downloaded a rented movie and transferred to my Ipod touch but can't find it on the device to watch it - where do I find it?
Hi,
Have you tried using your iPod's Search function to find the movie? (The Search function is to the left of the home screen.)
Hope this helps!
---likeabird--- -
How can I cancel a movie that has been trying to download for. 3 days? When I click on ITunes ,it says I don't have enough space. I tried to buy more and it went to the iCloud. Does anyone know how to cancel that movie?
I'm sure that you know by now but buying iCloud storage didn't do you any good. iCloud storage is for backups, and can't be used for local storage and that is where you needed the storage.
Have you tried deleting content on the iPad so that the download will resume? Settings>General>Usage>Storage. You can delete movies, TV Shows, and apps in there via the Edit button. You can download most purchased content again for free as long as you use the same Apple ID. Delete it now, and download it again later when you need it. Bear in mind that whe. You delete apps, you delete the data in the apps as well.
You might be able to pause the movie download by going to the Downloads tab in iTunes - tap on the movie icon and see if it will pause. Or try swiping across the progress bar to see if you can delete the download. -
When I try to download a rented movie directly from ipad it never finishes downloading. It starts and gets close and then starts over again. HELP
Two possible reasons:
1. Not enough space
2. Slow internet -
I have been trying to download an update on my MacBook Air and it goes thru the process and restarts but the update does not load. I know it is not loading because when I go to " About this computer" the version does not show it updated. Any help would be appreciated. Thanks
trying to download an update
v10.6.8 is as far as Snow Leopard can be updated.
Which update are you trying to install ?? -
I am trying to download a digital movie and I am being told that iTunes is not available now.
I am trying to download a Disney digital copy of a movie, but I keep getting the message that iTunes is not available now. Try back later. I have the latest version of iTune (11.0.1). Does anyone know what the problem could be. I received an "error 5002" earlier when trying to download the same movie.
for your convenience - see [Get Help] button > http://en.support.wordpress.com/customize/
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When rented movies do not download properly or completely, there seems to be no method to obtain a refund. It is poor business to require the customer to use the credit card dispute process to make good on a bad purchase. This was my first and last attempt at downloading a rented movie from iTunes. I would NOT recommend the process to a friend. The site is confusing, the process takes forever, the movie did not completely download, and the company only provides a 24 hour period to correct the problem (left up totally to the customer). Thank God for Netflix! Always works and is very reliable!
There are a number of methods to contact iTunes Support when you have a problem with a purchase. You can try the 'report a problem' page to contact them : http://reportaproblem.apple.com
Or you can use this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I've been trying to download an iOS upgrade and it won't install
I've been trying to install an iOS update but it won't completely install. It will start but then stops
darn, i do not want that on iOS 6
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It's downloading, and when I go to play it, the timer starts, but not the movie, and the movie plays and its black screen. I have the latest update. Help!
What password did you set up in the Setup Assistant when you created your initial user account? This is the password it wants - your admin password. If you did not create one then see below:
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password,
OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself -
Please contact me ASAP - having an issue on iphone 4 - app store trying to download a free solitaire application and it give an error message that cannot connect to itunes store
[email protected]
817-999-1812 Joe or Jeana JonesHello, perhaps this may help: http://blogs.isaserver.org/shinder/2006/03/05/explanation-on-the-502-error-to-de lta-and-sun-sites/ the comments have some specific references to iTunes.
The issue is that it's almost certainly a problem with your firewall/proxy and not iTunes so you might be hard-pressed to find help here as suggesting help for private LAN infrastructure is not the same as suggesting help for iTunes. Usually I'd suggest turning the proxy off and work your way backwards to find out where the problem is but I guess this isn't possible.
Anyway, have a look at the link and see if it helps. -
downloading lightroom5, on MAC and a message comes up with the app is an unidentified developer. can someone help me?
That's Apple OS X Gatekeeper kicking in.
Control+Click instead of Click
OS X: About Gatekeeper - Apple Support -
Help see question
Hi Allen & Alberta
I have exactly the same problem.
The article did not help.
It says go to "Downloads" just as the pop up message said.
There is no Downloads App on my iPad.
There is no Downloads button in my Videos app.
There is no Downloads button in my iTubes store app.
There is no Downloads button in settings for any of the above.
I am clearly looking in the wrong place.
Can you where I should go to grind this Downloads button which I will happily tap?
Thanks for that!
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