I believe my facetime on my imac is corrupted. I cannot get past the verify screen. Is it possible to reinstall the programme?

Question

I believe my facetime on my imac is corrupted.  When I open the programme I get the screen which indicates "preference" and that the toggle shows the programme is off.  If I toggle it on, facetime does not turn on but shows that it is trying to load(don't know if that is the right term).  Is it possible to reload the programme?

Answer 1

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
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