I blog on TypePad using Word 2007 and documents freeze when I'm looking at them in Windows explorer; why do I get the error message that Mozilla is looking for a script?
I have now had two error messages - the first one looked for this script: Script: resource://gre/modules/XPCOMUtils.jsm:258. The second one (today) looked for Script: resource://gre/components/nsPrompter.js:68.
I have reset my word template, also reset word registry for data and options (as per Microsoft's help pages) for both those 'fixes' there was an initial improvement, but the problem happened again after I reposted on my blog today and then went to Windows explorer to view my files. It seems to 'seize' as I select a file, so that the preview does not appear (for up to 15-20mins).
I see on the internet using the second script as a search just now that one other has had a similar problem and one also since Mozilla 4 upgrade. My problems have also been pretty much since I upgraded.
It happens (apart from my fixes) every time I go to look at a word document via Windows explorer. Excel files are less affected.
One web suggestion is to clear the cache, but I am hesitant to lose all my passwords unless I have to.
I still have the problem although I uninstalled Mozilla (clearing the cache didn't work and neither did Word diagnostics), so have ended up thinking it could be Norton (the manual update worked x1) or Windows. Today I found an answer: disable the preview pane in Windows Explorer - there's a history of problems with this view.
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drmeyers381
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