I both my Ifone 5C in Santa Mônica , but I live in Brazil. And now my Iphone broken the touchscreen... What Im do?

Well, warranty do not cover damages anyway, and services are only in country of purchase (that's U.S.A.)
You can try if in Brazil Apple Store offers Out of Warranty replacement for a fee, otherwise you have to ask your friends/relatives to bring to US for that service.

Similar Messages

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.
Apple TV (3rd generation), OS X Mountain Lion (10.8.3), 2 Apple TV's (3rd Generation).

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing!

I just rented 2 movies on my Apple TV and now I am getting the message, "Your Apple TV is not authorized to play this content". Now I have 2 Apple TV's and they both are saying the same thing. Yes, I have done reset, restore, etc. but nothing! Frustrated & out $10.

Good call!! Thanks a million. Glad I asked & thanks for the quick response. I was getting frustrated. Thanks again!!!!!

HT1848 My children have ipods and now have iphones. When you download any itunes will the songs show up on both the ipod and iphone or just the one they purchase the itunes from

My children have ipods and now also have iphones. When you download any music from itunes will it show up on both devices or will it only be one the device the itunes were put onto?

It depends upon what country that you are in and what settings you've set on those devices. Music can't be redownloaded in all countries, but for those where it can be you will have an automatic downloads setting in Settings > iTunes & App Store for music, which if 'on' will mean that when a song is bought on that account on another computer/device then it will automatically download on that device as well - if you don't want that to happen then make sure that it's 'off'.
With iOS 7 (and for countries where music can be redownloaded) there is also a Settings > iTunes & App Store > Music (under the 'Show all' heading) setting which means that music that is only in the cloud (i.e. it hasn't been downloaded onto that device) will show in the Music app - turn that 'off' if you don't want them to show.

How can I create a playlist that syncs with my ipod touch 5 that plays both podcasts and music? Before updating to itunes 11 I was able to do it and now it seems that the power is gone. (I do not have the podcast app on my ipod touch 5)

When apple first introduced the podcast app for my iphone I discovered that installing it took away the option to have a playlist (smart playlist or regular) that mixed music, audiobooks and podcasts. I therefore quickly uninstalled it and was happy to have my iOS devices happily mixing music and podcasts.
With the push to itunes 11.1 and iOS 7 on my ipod Touch and ipad mini I no longer have mixed playlists. I do see (according to itunes) that the podcasts are copied to my devices but there doesn't seem any way to play them. Nor do my mixed format playlists contain them.
When combined with the change to the podcast tab in itunes that shows all available by default and doesn't seem to offer any way to Turn it OFF so I can easily see what new unlistened to podcasts exist it seems that the way I got used to using my itunes since my ipod nano first generation has been eliminated. I haven't read why so if someone could point me to their logic on how come I would want the changes they keep trying to force on me I would at least understand their motives.
If no one has a better fix I have discovered that I can declare the podcasts to be audiobooks and get them to play that way. One downside to that approach is that it doesn't clear them out of the podcast folder thanks to the change to the iCloud friendly format or whatever they were hoping for.

And what is the wording of the error message?

I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address. How do I change the email address on the devices???

I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps. When it asks for my Apple Password it still shows my old email address. How do I change the IPhone and IPod to recognize the new email address????

Hello there, emsariel.
The following Knowledge Base article offers up some great information in regards to the issue you are describing:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I used to use Nik suite on my CS5 and it worked fine. But I upgraded to CC and now trying to use Nik makes CC crash. I have uninstalled and reinstalled both softwares, but it doesn't help.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000005
Exception Offset: 0000000000051bad
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 16393
Additional Information 1: 3542
Additional Information 2: 354200b6e08b154db11a27931f4db6b2
Additional Information 3: 9da6
Additional Information 4: 9da6205667e35bfe6f57dc5fed92e678
This is the error message I am getting.

<moved from Adobe Creative Cloud to Photoshop General Discussion>

Itunes store account for an iphone my friend created an account also in the same computer for an ipod and now it the ipod keeps getting all my personal data from my iphone how can i that both devices sync in the pc

hi , can any one help me with a problem ,,, i own an iphone 4 and creates my account in itunes months later my friend bought an ipod and created an account also but created in my pc and now both get sync in the same pc and all my personal data from the iphone 4 keeps getting copy and the ipod gets it and have acces to my personal data and apps gets my mail etc , can any one help me with this issue?
thnk you

Sorry to hear of your problem, but any hardware in a computer can fail - that includes the hard drive, the logic board, etc, etc. Fortunately, it usually doesn't happen that soon; however, I've read of hard drives failing within 6 months.
So, since you did not purchase the extended Applecare Protection Plan (3 years coverage), you will need to make a decision to repair or sell it as is. I would always purchase 3 year coverage for an all in one or a laptop because repairs are expensive and at least I'd be covered for 3 years.
We can't speculate on whether there should be a recall or not; these forums are for user to user assistance with technical problems. In your case, there is nothing we can help with since you've already gotten a diagnosis.

I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife now wants to change the Apple ID on the 13" to her Apple ID. How do I do this and not loose the information on that computer?

I have a 17" Mac Book Pro and a 13" Mac Book Pro...both use the same Apple ID. My wife uses the 13" and now wants to change the Apple ID on the 13" to her Apple ID. How do I do this and not loose the information on that computer?

Hello Teddy53149 and welcome to Apple Support Communities,
Follow this procedure:
Change your OS X account name and home directory name - Apple Support
As they recommend and as always when you're messing with administrator accounts back everything up first.

HT204150 I have 2 iphones registered under same account, but both phones had different contacts in them, somehow icloud duplicated, exchanged them. and deleted could not restore the contacts, how do I restore it? plz help

I have 2 iphones registered under same account, but both phones had different contacts in them, somehow icloud duplicated, exchanged them, and I turned off the icloud on one of them, while doing that it asked me if I want to keep them on my phone or not. I pressed the one saying not to keep them. I deleted all of them and could not restore the contacts, how do I restore it? when I sign in to my icloud account online it only shows the contacts that were on the other phone. plz help

I access a personal iPhone and iPad, and a business iPhone with the same Apple ID.
The iPhone's passcode lock feature is completely separate from another iPhone or iOS device.
All apps, all paid and free apps include DRM protection which is tied to the Apple ID that was used to download the apps. If some apps were downloaded with one Apple ID and then a new Apple ID is created, in order to download an app update that was installed with the original Apple ID requires using that Apple ID and password.

For 3 years my iMac and miniMac both communicated with a Canon printer and the internet using an Airport Extreme. Last winter, the miniMac lost printing via the Airpor and now can't communicate with the network at all.

For three years my iMac and Mac mini were networked via Airport Extreme with a printer and the internet. More recently, I added an iMac and iPhone. PROBLEMS: A few months ago the Mac mini lost its connection to the printer, and now it cannot locate the network at all.

If you use the extreme as a router then the tc should be connected via its wan port to one of the lan ports on the extreme. Tc should be set up in bridge mode. Basically you could set it up to create another wireless network beside the one created by the extreme. There is no need to use WDS or extend the other network.
Use the same SSID and password for both machines. Computers will connect to the strongest signal.

I found My iPhone contacts on my friends Iphone we both have 4s! But we use the same apple ID and ICloud ID! How can undo what happened? all my private stuff is now on his phone!!! help me plz!!?

I found My iPhone contacts on my friends Iphone we both have 4s! But we use the same apple ID and ICloud ID! How can undo what happened? all my private stuff is now on his phone!!! help me plz!!?

Of course if you are both connected to the same iCloud account you have the same contacts - what did you expect?. The contacts live on the server and are read from there by the devices; so as you've both managed to sync your contacts up to iCloud they are now inextricably mixed. You can only delete your contacts by deleting individual ones, and doing that will delete them from your phone as well.
You can only unravel this by
1. In the iCloud contacts page at http://icloud.com, select all the contacts, click on the cogwheel icon at bottom left and choose 'Export vCard'.
2. Sign out of System Preferences>iCloud
3. Create a new Apple ID and open a new iCloud account with it for your own use.
4. Import the vCard back into the iCloud contacts page.
5. Go to http://icloud.com and sign in with the original ID. This is now his ID. Work through the contacts individually deleting the ones you don't want him to have. When done sign out and advise him to change his password.
6. Go to the new iCloud account and delete his contacts individually.
Of course if you have also been syncing calendars and using the same email address there are problems with doing this.

Ive lost my apple ID for my ipod, now i have an iphone and i want to use the same apple ID for both can someone tell me how to do this

I have lost my apple ID for my ipod, now ive got a new iphone and i want to use the same ID for both, can anyone one tell me how to do this? ( i no my ID for the iphone)

Just use the same ID.
These may alos help:
How to use multiple iPods, iPads, or iPhones with one computer
What is the best way to manage multiple...: Apple Support Communities

I am transfering my stuff from my lap top to my desk top (both Mac). I cannot get my CS4 to open. It gives me a 150:30 error, licencing thing. I have no idea what to do and after hours of searching none of what I found helps. I don't know anything about t

Sorry didn't know that the first step was just supposed to be "subject".
So here it is again.
"I am transfering my stuff from my lap top to my desk top (both Mac). I cannot get my CS4 to open. It gives me a 150:30 error, licencing thing. I have no idea what to do and after hours of searching none of what I found helps. I don't know anything about this stuff so please don't answer with "maybe this willl work, or maybe that." I need a real answer please and I cannot find a way to actually contact Adobe. I also don't have a disk drive on this Mac. Thanks"
Also please feel free to e-mail the answer because I hate looking for these answers online. It takes me forever to find this section. Not that I have even even gotten a real answer.
[email protected]

Hi Sonia,
While transferring Adobe from laptop to PC the licensing files got corrupt and the right way to use Adobe Applications is to install first as transferring from a different machine can give you problems.
You can try steps from this article if that helps otherwise you have to reinstall and manually delete some files , everything is mentioned.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
You can download CS4 from here:
Download CS4 products

How do I get internet on both my Mac Pro and my macbook pro at the same time?

Both are running 10.6.8 operating systems.
There is one ethernet jack in my office. The mac pro does not have a wireless card.
I want to use internet on my macbook pro from the mac pro. I'm thinking internet sharing through ethernet cord (ethernet cord from wall to mac pro, then second ethernet cord from mac pro to macbook pro), or via firewire. Both methods tell me on my macbook pro that I am connected to the internet but when I try to use the internet it fails.
Is this an ip address problem? how do I change that?
suggestions? maybe there is a better way to do this?
Thanks!!

Get a router.
A Apple Airport Extreme router is easy to setup and has extra ports on the back for Ethernet to the MacPro.
This way you'll have Wifi and can take the MacBook Pro anyplace in range and use it, instead of burning up that Firewire port and being on a leash.
You could be having IPv6 issues with the MacBookPro if it's on a later version of OS X.
Look under your network > Advanced TCIP and turn off IPv6, reboot.

I both my Ifone 5C in Santa Mônica , but I live in Brazil. And now my Iphone broken the touchscreen... What Im do?

Similar Messages

Maybe you are looking for