I bought $20 15gb icloud storage about 4days ago and now i want a full refund
Can anybody suggest as in how i can get a full refund asap?
Call the Apple online store at the number shown at the bottom of this page.
Similar Messages
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I bought iCloud storage a few months ago and now I want to buy some more, how do I know when I purchased the first one?
Read here:
http://support.apple.com/kb/HT4874
What happens is your existing plan gets canceled, & you're charged a pro-rated amount. -
I recently bought logic pro x from the app store and now i want to update to 10.0.4 and its saying it wasnt purchased here???!!! sort it out apple very annoying!!
Although there will be many here that will sympathise with your situation, this is a user to user forum. Apple don't come here. The store (if you go to apple.com) now do real time chats. Failing that you'd need to call them to sort your issue out.
Hope this helps -
Hi. My ex girlfriend used her apple id and icloud to register my iphone. and now i want to sell my phone to someone but i cant reset all the contents and password because i dont know my ex password. we dont have anymore communication right now. please help. thnx
No one here can help you, nor can/will Apple. Unless you can get that info, you won't be able to restore the phone, to sell it, or re-activate it.
You need to somehow get back in touch with your girlfriend & obtain this info, or all you'll own is a paperweight. -
HT201318 Hi I upgraded my icloud storage a week ago and it says I can cancel - how do I do this????
Hi I upgraded my icloud storage a week ago - it said I could cancel withing 15 days but I can't find out how to do it?
Contact the Apple online store (0800 048 0408 in the UK).
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I just bought a new Macbook air 3 weeks ago and now there is out a newer model
I just bought a new Macbook air 3 weeks ago here in Thailand and found out that since 3 days the new ones where lunched. is there a chance to get the new one for no charge? it happend to me with the iphone in the US before and apple changed it to the new model for no charge. But does this service work for Thailand too??
After 3 weeks, probably not, but it's up to you to at least try. If you purchased your computer through Apple's online store in Thailand, there's a phone number you can call. If you purchased the product through a premium reseller (iStudio, for example), you should take it back to the store. If you purchased it from a dodgy storefront in Pantip Plaza, or MBK, you can always ask...but, I'm guessing that they won't help.
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hi i bougt this phone 18 mths ago and i want to unlock this phone now can u do this for me
Hi ravipal,
You phone can only be unlocked by your carrier. You need to contact them. Just FYI, we are not Apple here - we are just users like you.
Cheers,
GB -
I upgraded my icloud by mistake and now i want to downgrade but it wont let me do it
I updraded my icloud last night my mistake and now i want to downgrade again but it wont let me. How can i downgrade?
Hello there, Liezlsa.
The following Knowledge Base article offers up information on just that topic:
iCloud: Storage upgrades and downgrades
http://support.apple.com/kb/ht4874
If you are working on iPad the following information is useful:
Downgrade your iCloud plan
You can choose a lower-tier storage plan to replace your higher-tier plan (for example, a 10 GB plan to replace a 20 GB plan). The downgrade will take effect on the anniversary of when your storage upgrade was purchased.
iOS 5 or later
Go to Settings > iCloud > Storage & Backup.
Tap Change Storage Plan.
Tap Downgrade Options and enter your Apple ID password.
Choose a different plan to use when your current storage plan expires.
Tap Done.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account. -
How to move selected photos to iCloud (I have 29Gb photos and 15Gb iCloud storage)?
Hi
I have 29Gb photos and I can't back them all up in my 15Gb iCloud storage.
How to move some of them to iCloud?
Thanks in advance!Hello MagStock,
Thanks for using Apple Support Communities.
It is not possible to save photos to iCloud directly.
iCloud: My Photo Stream FAQ
http://support.apple.com/kb/ht4486
Does using My Photo Stream substitute for using iCloud Backup or iTunes to back up the photos in my Camera Roll ?
No. Photos in My Photo Stream are saved on the iCloud server for 30 days. To save or back up these photos, you must copy them from My Photo Stream to your Camera Roll on your iOS device. You can then back up your Camera Roll using iCloud or iTunes.
iCloud: Photos overview
http://support.apple.com/kb/PH2604
iCloud also stores all your photos recently added to your devices in My Photo Stream.
Have a nice day,
Mario -
I just bought the 20g iCloud storage yesterday but I thought it was to bump the total upto 25g! I wonder what happen to the 5 free for?
The new plans are based on total storage so the 5GB is no longer an addition. Presumably the price reflects the fact that you get 5GB free.
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I Need help with iCloud storage. 5gb are free, so I get an email, that mine is just about full. So I upgraded to 20gb and now I want to downgrade back to 5gb.
tthe DONE button doesn't highlight, so my requested can't be completed. Any help will be appreciated.Have you tried rebooting the computer? If not, the next step is to contact iCloud Support. http://www.apple.com/support/icloud/
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Hello ! i have a question about my Hard's Disc storage space. I have Mac book Pro 11" Retina with hard disk 120 GB . I want to make this update but its impossible because of no free space. And now i want to ask. Its 120 GB full space but i dont know how. It tells me lets say i have 30 GB movies but i dont have anything ! Can you help me with any way ? If i can do something to see what movies let's say means !
Thank you !!Hope this helps.
1. Empty Trash.
http://support.apple.com/kb/PH10677
2. Start up in Safe Mode
http://support.apple.com/kb/PH11212
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
5. Disk space / Time Machine ?/ Local Snapshots
http://support.apple.com/kb/ht4878
6. Re-index Macintosh HD
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
If this does not help, you have to buy an external HD and move your movies photos.etc to
the external HD. -
I bought a song on itunes a while ago and I couldn’t back up my ipod because I needed more storage. Once my ipod was updated, ALL of my memory was deleted (since it wasn’t backed up) and I couldn't get my song back without paying for it again. Is there a way to retrieve it without paying for the second time?
Just follow these instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I bought my iPhone 5 almost an year ago and since the last 2 weeks my battery lasts about 2 hours or less, while before it lastre a whole day. Can anybody tell me why is this happening or how can i solve my problem, please? Thank you.
You can follow these steps to save battery.
1. Turn on Auto-Brightness - The iPhone has an ambient light sensor that adjusts the brightness of the screen based on the light around it (darker in dark places, brighter when there's more ambient light) to both save battery and make it easier to see. Turn Auto-Brightness on and you’ll save battery because your screen will need to use less power in dark places.
Find it in the Settings app -> Brightness & Wallpaper -> Auto-Brightness On
2. Reduce Screen Brightness -the brighter the default setting for the screen, the more battery it requires. Keep the screen dimmer to conserve more of your battery.
Find it in Settings -> Brightness & Wallpaper
3. Stop Motion (iOS 7) -It's really cool, but it also drains battery. You may want to leave it on to enjoy the effect, but if not, turn it off this way:
Settings -> General -> Accessibility -> Reduce Motion -> move slider to green/on
4. Turn Bluetooth Off- Turn off Bluetooth except when you’re using it to squeeze more juice from your battery.
Find it in Settings -> Bluetooth -> Move Slider to Off
5. Turn Off Location Services -
This allows your phone to know where you are and give you exact driving directions, give that information to apps that help you find restaurants, and more. But, like any service that sends data over a network, it needs battery power to work. If you’re not using Location Services, and don’t plan to right away, turn them off and save some power.
Find it in Settings -> Privacy -> Location Services -> Slide to Off
6. Don't Automatically Update Apps (iOS 7)-
If you've got iOS 7, you can forget needing to update your apps by hand. There's now a feature that automatically updates them for you when new versions are released. Convenient, but also a drain on your battery. To only update apps when you want to, and thus manage your battery better:
Settings -> iTunes & App Store -> Updates -> move slider to off/white
7. Auto-Lock Sooner -
You can set your iPhone to automatically go to sleep – a feature known as Auto-Lock - after a certain amount of time. The sooner it sleeps, the less power is used to run the screen or other services. Try setting Auto-Lock to 1 or 2 minutes.
Find it in Settings -> General -> Auto-Lock -> Tap your Preference
Few more things that would consume battery even when not is use are the applications that run in background.
Follow the below steps to quit all running applications.
1) Double tap on the home button on the iPhone ( this will display all apps that are running in the back ground).
2) Just click on the tiny red X to quit application ( if iPhone is running on iOS 6 and below) else just swipe yhour finger over the running app upwards to quit ( if running on iOS7).
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