I bought 4 apps 1. the sims 3 for £4.99 2. fifa 14 premium pack for £2.99 3. plauge inc for 99p and monopoly for 69p i bought a £15 app store voucher and i only have £1.66 left but i should have £5.34 left please help me
i bought 4 apps 1. the sims 3 for £4.99 2. fifa 14 premium pack for £2.99 3. plauge inc for 99p and monopoly for 69p i bought a £15 app store voucher and i only have £1.66 left but i should have £5.34 left please help me
Three possible causes:
- You got charged twice. On a computer go to iTunes Store>View Account>Purchase History and see what you got charged for
- Maybe the difference is due to tax. Again the Purchase History will list the total price including tax for each purchase.
- You had a negative balance (you owed money) before you redeemed the card.
If problems contact iTunes:
Contact iTunes
Similar Messages
-
I have only 1800 Songs in itunes but it says 30GB's How? Please Help
I have about 1800 songs in my itunes and it is saying that the total size of those songs is about 30GB's..... how can that be? Is that normal? Please help.
Thanks.caughron wrote:
I have about 1800 songs in my itunes and it is saying that the total size of those songs is about 30GB's..... how can that be? Is that normal? Please help.
Thanks.
That averages about 16 MB per song, which is higher than normal. Look at the Kind column in your library (if you don't see Kind, enable it by going to View > View Options) and see whether you have many files in WAV or AIFF format. Those formats take a lot of space.
Also sort your library buy Size (if you don't see Size, enable it by going to View > View Options) and look at the largest ones. See anything odd? -
As you can see in the screenshot here ----> Gyazo - b048a0770df6264af1ff398951acd4f9.png I have typed a higher resolution but when I try the pixles never seen to ever go away and it increases the file size every time, is there an easier way? PS: if another adobe cc software is needed to complete this task I have every one so it doesn't have to only be in Photoshop.
The image has been reduced in size and over sharpened to the point that jaggies artifacts abound. You will not be happy with the result of interpolate the images up in size increase the number of pixels.. You need to find the original image file from the camera.
-
help!
Some websites require a special client certficate for access. If you don't have that certficate, you'll have to contact the site operator to find out how to get one.
Sometimes the problem is caused by a web server that is configured to request an optional client certificate. Safari treats the request as mandatory. In that case, other browsers such as Firefox and Chrome may be able to connect to the site, because they ignore the request.
The first time you were prompted for a certificate, you may have clicked through a dialog that requested access to the Apple certificate in your keychain that is used to secure the iMessage service. In that case, you may be able to regain access to the site in Safari by doing as follows.
Back up all data.
Double-click anywhere in the line below on this page to select it:
com.apple.idms.appleid.prd
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Paste into the search field in the Keychain Access window by clicking in it and pressing the key combination command-V. An item may appear in the list of keychain items. The Name will begin with string you searched for, and the Kind will be "certificate."
Delete the item by selecting it and pressing the delete key. It will be recreated automatically the next time you launch the Messages or FaceTime application.
The next time you visit a site that prompts for an optional client certificate, cancel out of the prompt. You may have to do this several times before the server stops asking.
Credit for this idea to Christian Braukmueller of SAP. -
i have a wd my passport which for the last year i was using with my windows pc...but recently i bought a macbook and was trying too put files on it but it wouldnt work....please help!!!
Hi
You need to find the format of the drive by looking at its info, my guess would be you are currently in NTFS (windows only) mac can use any mac os journaled or non journaled, or you can use fat32 which is usable on both pc and mac but is unable to move files over 4GB so no good for large file transfers. You will need to re format at some point but this will delete everything currently on the drive.
Hope this helps -
i just bought an ipod, but i cnt download anthing in the app store because i do not have a credit card or any of those billing settlements.. please help me...=(
This same thing happend to me, you have to make a new account and you have to chose your birthday as if your under 18 or 16, because if you dont own a credit card, you shouldnt be over this age, so basictly just make a new email and appleID and when you chose your birthday, do it under 16 years of age (or your REAL birthday) and you should have an option of clicking "none" for credit card options, but if you want to buy something, you will have to do the credit card stuff, or you can just buy an apple gift card at basictly any store, So this is how i fixed my problum, i hope it works for you, write back your responce of how it worked out please!
-
I bought the 64 GB iPhone 6 today. I backed it up and used 4 GB according to my phone but according to my computer i have used 3.4. I should have 60.6 GB but my phone currently says i have 51.9 GB remaining .Where is the 8.7 GB that I am missing?
Most of it is iOS itself and the apps included with it. App Data, pictures in your Camera Roll, emails can account for the rest.
Settings > General > Usage > Storage shows you how much data each app uses. -
I have ipad 1 . And i want to update it from ios 4.3.5 to ios 7 but i can't why ?? Please help me becouse i can't download apps from app store !!!!!
I would suggust:
1 to create a big camera for i pads and ipods and iphones so we can put it in another ipad or ipod or iphone and it has a zoom lens
2 when i downloaded photos and music from a computer to my ipad , i cant delete them now plese do the itunes like samsung becuz samsung have an easier way to download thing from computer
I hope to help me with my poblome and fix it please !!??
And i hope to take my suggusts and make me happy becouse apple it is cooler from samsung
Apple the best
H.MThe iPad 1 can't run the newer operating systems. It'd be like trying to play a bluray disc in your 6 year old dvd player....it simply lacks the hardware to make the software run.
No suggestion about the camera, but given that Apple's attitude seems to be to focus more on the more mobile devices for photography (the iPhone and Touch cameras got features, the iPad and mini didn't), that is highly unlikely. You can tell Apple what you want, but you'd probably be money ahead to get a digital camera.
as to the photos, anything put on via iTunes has to come off via iTunes.Your main alternative would be to look for photo apps that offer file exchange that may give you more functionality. -
Hi all I am from India,I purchased whatsapp application on14th July for Rs.55 but they charged me Rs.60 for that and also yesterday again they charged Rs.55 for the same app..what should I do??Please help me out guys..
Have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge (the Rs 60) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
For the second charge for 55, you used the same account to re-download the app ? If you did then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have been edited a project for weeks. Today, a few minutes after opening the project to work on it again, my computer shut down abnormally. The timeline disappeared. All the media is still in the project but my edited timeline is gone. Please help!
You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac -
My ipod touch(4th gen) just recently had the iOS 5 update.bu for some reason about 80% of my music collection appears with no album artwork and doesnt play any songs.basically it has my music on their but wont let me access it? please help!
i have the same problem but i have ios 5.01. how do you unsync? please help, thanks
-
I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it.
Please help! thanks in advance.I am desperate right now. I'm not sure if I got myself into some real trouble since I got the in-app and it works fine, but the purchase did not show up. It usually asks ms if I want to pay 2.99 and I would press "yes," but this time it did not ask and I feel like I got this app without paying for it. please any advice!?
-
My Canon MP620 appears to be connected, yet every time I try to print something, it says error. I have tried to unplug and track the error, but I cannot figure out why. Please help! this is such an inconvenience!
What Mac model? What Mac OS version?
FYI, this forum is for Apple hardware made before 1999. -
My iPhone4s has been stolen，and it has been repaired in somewhere！Once the stealer had a new iPhone，I couldnot have my iPhone forever！what should I do？I am inChina，I have call police.But police seem to see it small.please help me，it has been my second lost iPhone4s
There is nothing to do. You have done all you can.
Buy a new iphone.
Buy a different phone.
Do without a phone. -
My HD TV has two HDMI inputs which are being used by a home theater system and my RCN cable box. i want to be able to use my appleTV as well as those but do not have another HDMI input. How can i connect it so that i can use any 1 of the 3 at any time?
Get an HDMI switcher. Plug in the ATV directly to the TV and then use the switcher on the other input.
Example
http://www.amazon.com/Ultra-High-Performance-Switcher-Switch/dp/B0015YWKYY/ref=s r_1_1?ie=UTF8&qid=1316918064&sr=8-1
Maybe you are looking for
-
i downloaded an adobe flash update and my computer after next logon got a blue screen. I could only start in safe mode and until uninstalling the flash player could i start in safe mode with networking. i cannot open any microsoft products now. I g
-
Help to creating fillable forms from an indesign document?
hello, i am needing to create a simple fillable form in indesign and convert it to a pdf , seems like a simple thing to do but i cant get any joy! Can someone help asap please?
-
Certain MP3s won't work on my iPod
I have a few mp3s that won't play on my iPod. They are DRM-free and play perfectly fine in iTunes. However, when I try to play it on my iPod, the first 30 seconds will play fine and then it'll stop and go all the way back to the beginning. If I go to
-
Manually enter dates in prompt
Post Author: Scott CA Forum: General I created a parameter which prompts the user to enter a date range. The problem is.........I want to enter the dates rather than chose from a dropdown list. Any thoughts?
-
Adobe CS3 Design Premium crashing
hello all, please help me with thispleassssse i have installed Adobe CS3 Design Premium each time i open photoshop CS3 or Illustrator CS3 or InDesign it crash and this is what it tells me. i have checked all the fonts and im use only mac system font.