I bought a $15 iTunes card and my receipt came in my email and I only spent $11.06 but when I try to buy a song it says I don't have enough money.

My receipt even said I spent $11.06 and I had a $15 iTunes card. And everything matched my purchases what do I do?

Try signing out and signing back in to reflect the correct balance.

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HT4236 I have 9 gb available on i pad but when I try to sync 5 gb of photos, I don't have enough space.

I have 9 gb available on i pad but when I try to sync 5 gb of photos, I don't have enough memory. Please help.

make sure the songs in itunes dont have two album artworks connected two them by:
right-click> get info> artwork
delete the one you don't want
sync your ipod again

I have an iPod 5th generation and it is my second iPod but when I try to buy a song it says I need to answer security questions but they are ones I don't recognize or know the awnser to!! Help!!

My second iPod is a 5th generation and when I try to buy something it says it needs make sure I am who I say I am and it makes me answer security questions. But the problem is I don't know the answers to them. I did not choose them. And if I can't find an answer I can't buy anything!!! Help!!!!

You need to log in to your Apple ID and change you security questions. Take a look at this link, http://www.apple.com/support/appleid/

When i try to sync my ipod it says i don't have enough access privileges to sync

When I try to sync my Ipod 5 it says that I do not have enough access privileges to sync my ipod

iPhone - not enough access privileges: Apple Support Communities
ITunes Access Privileges Error?!?!: Apple Support Communities
access privileges for Itunes: Apple Support Communities
Access Privileges: Apple Support Communities

HT201412 i have tried to update my apps but it says i don;t have enough money in my account which i find unusual concidering the apps are free what is the problem

i don;t understand why safari is not taking my updates one of them is free the other i purchased and yet i have tried to download free apps but it just goes to my account and says i don;t have enough money in account the thing is its a free app what has that to do with my account and i do have enough money so what is the problem i am over this

You can keep both, just enter the one you want to use on your phone by going to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in with the other ID. Otherwise you'll have to keep using the ID tied to your credit card. You can contact iTunes store support here: http://www.apple.com/emea/support/itunes/contact.html to ask them what minimum balance is required to download free apps.

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

I have money in my itunes account but when I try to buy a song it doesn't let me buy it or download. It doesn't do anything!

You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
Changing the rescue email address requires supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111899)

HT204266 I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment.

I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment. How do I tell this thing to use the points instead. duh

By 'redeemed points' I assume that you mean that you've redeemed an iTunes gift card onto your account (?). If you do then are you trying to buy songs for yourself or are you trying to gift them - you can only gift items from a credit card, an account's balance can't be used for gifting. If you are buying for yourseflt and you are being asked to enter/verify a credit card number then are you currently in the country where your iTunes account is based ?

I want to buy the game civilization v, it is for $27.99 and I have $30.16 but it says I don't have enough money, what's going here??

I want to buy the game but it says I have insufficient funds for it, but I clearly have enough, what can I do to resolve this?

You're welcome. Yes, taxes will be charged at the rate in your location.
Stedman

HT201209 I have $42.96 left on my iTunes credit card. The balance shows up on my home paIge but when I try to buy a song it won't deduct from it goes to my Paypal

I have a balance of $42 on my iTunes credit card balance. I'm trying to buy songs but instead of deducting from my balance it goes to my old Paypal account.. I don't use it anymore to buy songs but I can't find any help to let me use my iTunes balance. Where can I get some help??

Some Apps require a Credit Card for Purchase.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have entered a gift card and the credit is showing on my id but when I click to buy a song itunes wants to use the previous credit card info.

I have entered a gift card on my apple id. The credit shows but when I try to buy a song itunes wants to used my previous credit card information to complete the purchase? When I click on redeem it asks for the gift card # again??

It will automatically be charged against your balance. You need to nothing.
Confirm you payment info as this is how itunes verifies your account.

HT3702 I have put 25 pound on my iTunes account but when I try to buy something it says billing error and goes to my visa card account and says payment declined but I have 25 pound in my iTunes account can someone help?

I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

I downloaded a tv show from iTunes and I can't watch it because it says I don't have enough storage to download?

How do I watch a iTunes tv show I downloaded when a message pops up and says I don't have enough storage to download?

Hi gregdojo,
Welcome to macbook forum.
Did you download it completely before you try to play it?
How much space left in your HD?
What about other TV shows? Try to download another one (pick one from the free section).
If other played just fine and your last download still won't play smoothly, you can contact iTunes costumer service to adjust your credit back.
Good Luck.
ps: try to update the iTunes and repair permission after that might help.

ITunes update wiped out my music and apps. When I got everything back, now it won't sync. It says I don't have enough space on iPod. I have more than enough.

I Updated itunes and it wiped out all of my music and apps. I had over 4500 songs and had to reload. Some from backup, some from cd's. Now when I try to sync my IPods and IPad, it says I don't have enough space to sync. I know I do because I have less now than when I would sync before all of the nice update.
LIl W

Depending on how you recovered the library iTunes may see the restored files as "new" content and not match them properly with what is already on the device. See Empty/corrupt library after upgrade/crash for the way I would normally approach the issue. You may need to manually backup and then restore the device in order to fix things.
tt2

HT1926 I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

iTunes is not installing because its incompatible with your OS. When installing the correct version the new version will update the older version, there is no need to uninstall first.
The last version of iTunes compatible with OSX 10.4 is iTunes 9.2.1
You can down load iTunes 9.2.1 here:
iTunes 9.2.1

I can't download anymore TV from itunes, says i don't have enough icloud storage. My storage says i have 5GB to use and 4.6GB are still free

I can't download anymore TV from itunes, says i don't have enough icloud storage. My storage says i have 5GB to use and 4.6GB are still free

The message shouldn't have anything to do with iCloud storage. You need the free space on the iPad itself, not in iCloud. You have to free up space on the iPad by deleting content. You can delete any movies, videos, apps, or whatever you want to delete in Settings>General>Usage>Storage.

I bought a $15 iTunes card and my receipt came in my email and I only spent $11.06 but when I try to buy a song it says I don't have enough money.

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