I bought a 1YR W/AOH for my friend, but he don't want that. May I return it?

My friend asked me to buy a Macbook for him. But I also bought a 1YR W/AOH for him. He doesn't want that. May I return it now? I bought them yesterday.

Greetings 金菊杭,
With our Geek Squad Protection plans, we do provide a 15-day Return and Exchange Promise in which you may receive a full refund for the plan if a claim hasn't been made against it. Should you wish for a refund after this period, you may receive a pro-rated refund for the remaining time of the plan.
Thank you for posting,
Alex|Social Media Specialist | Best Buy® Corporate
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Just bought Ipad 2 16GB 3G for my mum but i want to use it first to set it up shouldn't it access my modem or do i still have to activate the sim?

just bought Ipad 2 16GB 3G for my mum but i want to use it first to set it up shouldn't it access my modem or do i still have to activate the sim?

You can setup with your Wi-Fi.

I bought the season 7 pass for Doctor Who, but the new episodes are not showing up for download. Who can I contact to find out why?

I bought the season 7 pass for Doctore Who, but the new episodes are not showing up for download. I've been all over the support page, I even looked up my purchase history and there is are none showing and I even bought last weeks episode, The Bell's of St. John. Who can I contact to find out why I'm not getting the rest of season 7 for download?
Thanks,
ChristyQ

Garmin is sending you to Apple because it is Apple that would have to give you a refund as the actual point of sale. However, Apple states all sales are final.
Apple is sending you to Garmin because it is Garmin's fault their maps are out of date and Apple doesn't write the software. They may not even be looking that deeply and simply perceiving it as a programming "bug" it is up to Garmin to solve.
Who know whose fault it is that Garmin isn't getting up to date data to put in their maps.
Ultimately I think you stand the best chance in getting a refund from Apple though it isn't guaranteed. Apple is the cashier. You just have to convince them this isn't just a line of code omitted from an application and isn't something that will be soon corrected by Garmin. Make it clear it isn't a problem with the application running on your device, it is a problem with the data it contains. Either that or you have to hope Garmin will feel so bad about it they will delve down into their slush fund and send you a refund.

I have bought an additional iPad (mini) for my wife, but how do i set up her email address only without mine appearing on her iPad?

I have bought an additional iPad (mini) for my wife, but how do i set up her email address on her iPad only without my email accounts also appearing on her iPad?

It sounds like restored one of your own backup when you activated her iPad. If you just activated the device and you want to share an Apple ID for purchases, you should, either erase the device and start all over again and NOT restore your backup - or simply delete your email accounts and set up hers in the settings.
To erase the device and start all over again, go to Settings>General>Reset>Erase all content and settings. If you enabled Find My iPad, you will need to enter your Apple ID and password to erase the device.
You can delete your email accounts, in Settings>Mail, contacts, calendars>Account Name>Delete Account.

TS1702 I bought an in-app purchase for toy defense, but it is not there. What do I do?

I bought an in-app purchase for toy defense, but it is not there. What do I do?

Contact iTunes
Apple - Support - iTunes - Contact Us

I just bought an iPod nano 7th gen. When I connect it to my laptop, it doesn't recognize the ipod. I tried charging it, but now it won't turn on when i push the power button. Please help me! I don't want to have to return it.

I just bought an iPod nano 7th Generation. When i connect it to my laptop, it doesn't recognize the ipod. I tried charging it but when I hold the power button, nothing happens. I don't want to have to return it. Please help me!

Hi dnix257,
Welcome to the Support Communities!
What version of the Windows Operating System do you have?
What version of the iTunes software?
The troubleshooting steps below may help you with this:
Apple - Support - iPod nano - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodnano/assistant/itunes/#section_1
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Judy

Hello, I bought a song on iTunes that has a music video to it, but I don't want the song to play the music video. How can I make it so the music video isn't played?

Hello, I bought a song on iTunes that has a music video to it, but I don't want the song to play the music video. How can I make it so the music video isn't played?

Hello, iBillyxD.
Thank you for the question. The best way to avoid this behavior would be to delete the music video from your library. You can always download it again free by accessing your previous purchases. To delete and item in your iTunes library, select the item and hit delete on your keyboard.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H.

HT201272 i bought 2 taylor swift songs 2 years ago, but today when i wanted to download them again it said that i didn't buy them.

hi
i bought 2 taylor swift songs 2 years ago,
but today when i wanted to download them again it said that i didn't buy them.
so how can i get them back
btw im not planning on paying for them again

If you are in a country where you can re-download music, and they are the same songs that are still listed in the store (e.g. they aren't different releases of them), and you are signed in with the same account that you bought them with, then they should show in the Purchased link for re-downloading
If they don't show then are they hidden : http://support.apple.com/kb/HT4919 ?
And you haven't changed country since buying them ?

Is there a way to print from ipad 4 to a non AirPrint printer? I have a Canon Pixma MP 620 wifi which works fine with my PC but I don't want to buy a new printer. Is there an app for this or adaptors which could work? thank, Ric

Is there a way to print from ipad 4 to a non AirPrint printer?
I have a Canon Pixma MP 620 wifi which works fine with my PC but I don't want to buy a new printer.
Is there an app for this or adaptors which could work?
Thank, Ric

Printopia is another option but be aware that since these solutions effectively act as a print server and AirPrint receiver, they require a computer to be running on the same WiFi network.
Canon also has a couple of apps in the App Store that might facilitate this on non-AirPrint printers. Check out...
Canon Easy-PhotoPrint
Canon Mobile Printing
PIXMA Printing Solutions

I changed my email for my Apple ID, and my iCloud won't let me change it, it only lets me delete my account. But I don't want everything on my phone that is linked to it to be deleted too. How do I change the email in the iCloud settings

I changed my email for my Apple ID, but on my iCloud it's still registered under my old email, but I can't change it. The only option it has for me to do is to delete that account from my phone but I don't want to lose anything I have on my phone that is linked to my iCloud account

If you go to your iTunes account on the computer, where you changed your email account info, you find a link to other changes for your account info. You may have done all that already, if so next you have to change the info on the device.
To change the device info:
Step 1. Connect to iTunes on the computer and on the "Info" page, check the sync info box. You should notice a change in your email info on the screen . Sync device to the computer.
Step 2. note at the bottom of this "Info" screen a note that says to change you iPad info: Go to Settings on the iPad, then Mail, Contacts, Calendars. Change your email account information here.

In settings under general and in restrictions I'm trying to disable in app purchases but it is asking for a password but I don't remember setting up a password. What can I do?

How many attempts do you get before you have an issue in settings under restrictions while trying to turn off in-app purchases? It's asking me for a passcode but I don't recall ever having a passcode.

You need to set a password up before you can go ahead. It is separate from the one you have on the opening page of you iPad.

How do I add the USA store. I am logged in to UK store for past purchases and I don't want to lose them.

How do I add the USA store. I am logged in to UK store for past purchases and I don't want to lose them.

It is semantics, but most of us from the Americas consider we are Americans by virtue of the continents of our birth, as are folks from the other continents residents of that continent*. The word for folks from the US in Spanish is estadounidense, United Statesonians. In my mind I am soon to be Statesonian.
*Aside from the fact that there is but one country on the continent of Australia and that the majority of Antaricans are penguins!

I have just bought a new pc with windows 7 my old one can not be started so I can not deauthorise etc, how do I now put my iphone 4 on my new computer, I don't care about the songs I have those on external hard drive, but I don't want to loose my contact

I have just bought a new pc with windows 7 my old computer cannot be started so I cannot deauthorise it etc, how do I now put my iphone 4 on my new computer, I don't care about the songs I have those on external hard drive, but I don't want to loose my contacts, calenders etc

Terry,
Plug your iPhone 5 into your Leopard Machine.
Fire up iPhoto.
The phone should become available in iPhoto, and then you can import the camera roll.
-Alan.

On my new iPhone, at the Apps store, I tried to make a purchase, the popup screen shows my Apple ID and asks for my password, but no keyboard appears so that I can enter the password. How do I get the keyboard to appear??

On my new iPhone, at the Apps store, I tried to make a purchase, the popup screen shows my Apple ID and asks for my password, but no keyboard appears so that I can enter the password. How do I get the keyboard to appear??

On your iPad, delete the existing account then sign back in with the new ID and password.

My friend activate my new ipad with icloud but now he is died and my device asking for icloud account but i don't know what i shall do.. please help me.. my imei number is 01*********544

my friend activated my new ipad4 with icloud but now he is died and my device asking for icloud account but i don't know what i shall do.. please help me.. my imei number is 01*********544
<Personal Information Edited by Host>

There is a new security feature in iOS 7 called Activation Lock. You need the
AppleID and passcode used to activate the iPad or it will be useless to you.
There is no workaround.
Suggest you try very hard to remember that AppleID and passcode. Did you try the
AppleId you used to log into this forum?
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
http://support.apple.com/kb/TS4515

I bought a 1YR W/AOH for my friend, but he don't want that. May I return it?

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