I bought a book but it did not download. I was charged for it.

I just purchased a book but it stopped downloading. I was charged for it, however. It said there was a problem with the graphics. How do I get my book, or a refund?

Did you try again?
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

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I was charged for a book in the istore but it did not download. The free sample of the book is there but not the complete book.

I was charged for a book that I tried to download to my new iPad, which I guess is the iPad 3. I downloaded the free sample first. Then I tried to buy the complete book, but it did not download. Only the free sample is there. How can I get the full book?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I purchased a book and have been charged for it, but it did not download

I purchased a book and was charged but it did not download.

How to report an issue with Your iTunes Store purchase

I bought an audiobook from iTunes but it did not download properly how can I re-download it?

I bought an audiobook from iTunes but it did not download properly how can I re-download it on my computer? I have tried to get it to download to ipad but it won't do it. Please help?

Try:
If you rented it directly on the iPad then it should have downloaded into the Videos app - if you can't find it in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

TS4036 I have restored a backup into a new iPad but it did not downloaded all my photos. There is a message saying " downloading 515 of 1230" but it never finishes downloading. How can I get all my photod downloadeda.

I have restored a backup into a new iPad but it did not downloaded all my photos. There is a message saying " downloading 515 of 1230" but it never finishes downloading. How can I get all my photod downloadeda.

Sorry this solution is late but I just got off of the phone with Apple support and this worked.
Open iTunes
Connect your iPhone and keep it connected during this entire process.
In the iTunes menu at the very top (File, Edit, View) choose STORE> Sign in and sign into your iTunes account.
Once this is complete look at the upper right corner of iTunes and you will see an iPhone and Store button, cick STORE. Now you will be in the iTunes store where you see the advertisements of the various albums, songs etc. Look on your upper left of the window for your itunes account name and in the black band next to your iTunes account name, you will see a House icon, then Music, Movies, TV Shows etc.
Make sure the HOUSE icon is selected.
Stay on this screen in iTunes and on the lower RIGHT, you will see an area that says- QUICK LINKS. In that area click - Purchased
After you do this you will be transported to another area of iTunes. Here there will be a menu across the top- Music, Movies, TV Shows, Apps, Books are the choices.
Choose APPS and you will see the apps that you have purchased. You will also see the apps that didn't download to your phone.
Find the apps that didn't download and click the cloud next to their name. Doing this will download the chosen apps to the computer you are on.
Once you have downloaded the apps in question, in the upper right corner click LIBRARY.
Now you should see the button that says iPhone because your phone is still plugged in. Click the iPhone button and then click SYNC on the lower right to sync your iPhone.
The apps you downloaded will now be on your phone.
Sorry for the long instructions but this is what works.

Paid for song on ITunes but it did not download

I have been charged for a song but ut did not download. I look in my "Purchased" and it is not there to try and download again. When I go into the store and try to download it again it says that I have already bought the song and do I really want to buy it again.
How do I get a credit or be able to actually download the song?

http://www.apple.com/support/itunes/store/lostmusic/

I purchased coins for slotomania game app but it did not download it

I purchased coins for slotomania game but it did not download it and my credit card is charged?

If you haven't received the item then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought a book and it will not download what should I do? Or how do I fix it?

I bought a book and it will not download what should I do? Or how do I fix it?

Ask for a refund
How to Get a Refund from the App Store

TS1702 I have bought an app but it has not downloaded to my device although my store credit has been deducted for this purchase, what should I do?

I have bought an app but it has not downloaded to my device although my store credit has been deducted for this item, what should I do?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4059 I bought a book but I don't know how I paid for it. Does iBooks automatically use credit on my itunes account?

I bought a book but I don't know how I paid for it. Does iBooks automatically use credit on my itunes account?

The store credit in your iTunes account will be used first. Otherwise, the charge card you have on file will be used.

HT1539 My computer shut off during the download and now it says my code has been used but it did not download to my iTunes, is there another way to download it?

Can someone please tell me what to do if I was downloading a digital copy of a dvd from and website and my computer turned off in the middle...now it tells me the code has already been used but it did not download, ugh.
Thanks

You may need to put the iPad into recovery mode for it to be recognised by your computer's iTunes : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and re-sync your content to it.

My itunes stopped working when i upgraded the software, i then uninstalled and reinstalled, but quicktime did not download with it, what can i do to rectify this?

I cannot get into the itunes store, was recommended to uninstall, then download again, i done this but quicktime did not install with it, so i downloaded seperately, but still not working, what can i do to fix this?, Thank you

details please
What version of iPHoto did you previpusly have? Have you run the ujpdater (in the applications folder ==> utilities double click on it and execute it - then launch iPhoto to finish the upgrade
And as always you should have a current backup of yoru iPhoto lbrary before upgrading
LN

Have purchased mountain lion but it did not download

Have purchased mountain lion but it did not download

Hi,
I have the same issue. the machine in which I paid for now says the transaction did not go through while a paired Mac machine at work says I have already purchased and so will download on it own (but nothing happens after that).

I tried to purchase an album, it said wrong zip code so i fixed that. was charged for the album but it did not download. any help?

I hadnt updated my bank info when i moved. I finally got aroud to it and also on my itunes. I was charged for the album that did not download. Help please.

Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

I pre- ordered an album that came out today and it says i purchased it but it did not download. what do i do?

i pre- ordered A Day to Remembers album and it came out today, it says i purchased it but did not download. What do i do?

Did you get the notification email? You just have to click the link on the email.

I bought a book but it did not download. I was charged for it.

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