I bought a brand new Ipod touch on 12/30/12. it was white and the home button doesn't work every time... ANy ideas?
Help please
I would make an appointment at the Genius Bar of an Apple store. You can also try here:
fix for Home button
Similar Messages
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My iPod Touch 4th Generation is crashing a lot. And the home button is not working.
Recently my iPod would crash when I go on Youtube or any other app or it would be super slow. My current IOS is 6.1.3. The iPod starts working again when I turn it off and on but only for a couple of minutes. Also the home button does not work when I press it.
To reset the iPod without the hardware buttons,
- Reset network settings: Settings>General>Reset>Reset Network Settings. All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices
Next
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
my ipod's home button wont work anymore and just last night my ipod shut off and wont yurn back on can someone tell me what to do please thank you
Try:
- iOS: Not responding or does not turn on
Where it says place the iPod in rcovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hello my name is Leslie and i would like to ask you guys a question on how to fix my ipod or what is wrong with it. My ipod touch 5th generation will not turn on and the home button doesn't work. what can i do to fix it ?
Has the home button worked in the past, or is this been something that hasn't worked for some time? The only way to reset the device is with the sleep/wake (power) and home buttons together. Without it, you would have to wait until the battery dies and then plug it in to try and reset it. The Home button is used for several user troubleshooting steps. Without it, you cannot perform a reset, put the device into recovery mode, or place it in DFU mode. You need to get the home button repaired.
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How do I fix my ipod?
It is an ipod touch 5th generation. I've had it about a year and the home button doesn't work. Right now it doesn't want to turn on.
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How much will Apple charge me to have my Ipod Touch 4g fixed? It won't turn on anymore more because I think the battery is probably bad, and the home button doesn't work either... its not under any warrenty either.
Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/
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My Ipod has a blank white screen and my home button doesn't work
My Ipods screen just went totally blank white and my home button doesn't work anymore any #Advise ??
i've seen the other videos i can do it but my home button doesn't work ??Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Bought a brand new Ipod Touch 5th gen. it wont activate, what do I do?
I'm having the exact same problem. I got a new one for my sons birthday yesterday and CANNOT activate it. Anyone know why?
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I just bought a brand new iphone 5c and the home button is not working , why is that ?
I just had a brand new iPhone 5c and the home button is not working , why is that ?
then contact apple for warranty support or return the phone
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I Got My Fourth Generation iPod touch Since 1year and a half, And My Home Button doesn't work anymore and when i'm on an app it bugs and goes to the menu. Is It Normal? Please Help me ASAP
The Home button "wears out" sometimes
Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
Hi! I bought my iPhone from USA and the power button doesn't work. I have warranty. I will come to UK soon. I wanna learn; can i benefit my warranty in UK?
The warranty is not and has never been International. Warranty and support are only valid in the country of origin. The only exception is for devices sold in the EU where the EU is treated as one country for warranty and support purposes.
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my ipod has just black screen and the home button is not working. what will i do? help please!
Try:
- iOS: Not responding or does not turn on
When it says place the iPodin recovery mode use this prgram.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I would like to know if apple will replace it. If not, then I will take somewhere cheaper but it has some scratches so I would like to get a new one.
The home button doesn't work, the LCD cable is broken and the screen is cracked! Wow. That's the worst case of abuse that I've seen. I think that Apple will laugh at you.
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ok i literally just took my ipod 5 out of the box and the home button is not working help me pleasee!
I would go straight back to store, state the problem and ask for a replacement. Good luck.
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As the title says, this is a brand new iPod touch bought from a store, I plugged it in a commenced the "setting up" process through iTunes on may iMac. It got to the stage where it said allow this computer to access the device (or something along those lines), i clicked yes, and then a message came up "to allow access, please respond on your iPod touch. however the ipod screen is black, and pressing the buttons doesn't work. How can i fix this? or do I need to return it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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