I bought a brand new macbook, but it keeps asking me to update, but the email is "associated with another account" Help!
So I bought a brand new macbook from Amazon, and it came factory sealed (Not my first time buying a macbook, last one I bought was from Apple directly) but after I got this, I put in my apple I.D. and it told me there were updates available. I told it to go ahead and update, and it updated about half of the list, but the essential stuff (pages, notes, etc) it says "This software was installed using another Apple I.D. Please logon with that I.D. to install the software." I'm a bit baffled by this as it is a brand new mac and so I don't know why anyone else's I.D. would be logged into this mac. I'm not really worried about it though, as I don't really need to update my pages, etc, as I like what I have, but I'd love for this stupid "updates availble" popup to stop popping up every freaking day!!!
Anyone have any suggestions on finding out how to either gain access to update, or get rid of that "other" i.d. that is somehow associated with my brand new macbook?
I'm running OSX 10.9 if that is of any consequence.
Then it simply was NOT Brand New. Doesn't matter what the box looked like when you got it or if you went through the setup pages when you first turned it on. If it is registered to some other Apple ID then someone else had originally registered it and locked it to there ID.
Type in the serial number of the system into this page.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
And see when it was originally registered.
Then send it back to Amazon as Used.
LordRavenWolfe wrote:
So I bought a brand new macbook from Amazon, and it came factory sealed (Not my first time buying a macbook, last one I bought was from Apple directly) but after I got this, I put in my apple I.D. and it told me there were updates available. I told it to go ahead and update, and it updated about half of the list, but the essential stuff (pages, notes, etc) it says "This software was installed using another Apple I.D. Please logon with that I.D. to install the software." I'm a bit baffled by this as it is a brand new mac and so I don't know why anyone else's I.D. would be logged into this mac. I'm not really worried about it though, as I don't really need to update my pages, etc, as I like what I have, but I'd love for this stupid "updates availble" popup to stop popping up every freaking day!!!
Anyone have any suggestions on finding out how to either gain access to update, or get rid of that "other" i.d. that is somehow associated with my brand new macbook?
I'm running OSX 10.9 if that is of any consequence.
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What I need to do?
Hi,
Reading between the line I think you are trying to Register for an @Mac.com name.
You NEED another email address to do this.
However it needs to be one that is not already associated with any Apple ID already (You can't create an Apple ID using another Apple ID)
Secondly due to a restriction at the AIm Server End (it will be a Vlaid AIM Screen Name) the password has to be 16 characters or less.
If you register at AIM they ask for another email (aimed at Password recovery and confirmation email) but it is not Hard Linked like the @mac.com one.
Obviously an @Me.com name is also a Valid AIM name but again the password needs to be 16 characters or less.
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http://support.apple.com/kb/ht5621
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http://support.apple.com/kb/HT4895
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
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