I bought a coldplay album today and was listening to it and a few of the songs get to about 1:15 and just stop playing and go to the next song...can anyone help?
also when i was downloading them a few had stopped for unknown reasons but i just resumed the downloads and it said they were all done and i synced the 19 songs fine.
can anyone help with this?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
Similar Messages
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IPhone 5 just stopped working with my Mercedes command system? Can anyone help?
After 6months of making and receiving calls in my Mercedes the phone suddenly cannot see the cars command system though the car can see my iPad & iMac which are in the house and my daughters old 3GS. Neither does the phone pick up my iPad for tethering anymore (which it used to do).
In fact the phones bluetooth will not pick up any other bluetooth device full stop.
I've tried resetting all devices but to no avail. Can anyone help?Same thing just happened to me, through no instigation. Ive had my iphone 5 for a couple of weeks, working ok, came to reactivate it from sleep and got no response at all, tried plugging it in and still nothing. Found this thread and the trick worked, I'm grateful to find the post but the occurrence is disconcerting, has anyone had any recurrent problems with this? I bought my phone abroad and am going back to UK soon where I'm worried the warranty won't cover it. Considering going back to the store in case I have further troubles with this handset.
Thanks to JDM-NZ -
Hi, I've setup my new mini ipad today, restored a backup from icloud and all is fine. However, when I try to download my music, they almost completely download then an error message pops up saying "unable to download songs" - can anyone help please?
So it appears iCloud/iTunes Match isn't the issue - the error message would seem to be complaining about where the music is being downloaded to. So with this in mind:
In iTunes select Preferences and select Advanced. The iTunes media folder should be set to /Users/<your account>/Music/iTunes/iTunes Music. <your account> would be whatever your user account is. If you see something else there I'd guessing it is a folder you don't have permission to write to. -
When i login to my mac, it opens iTunes, Skype and AIM. I've tried deleting these from the login items, but they are not on the list. Can anyone help?
babowa wrote:
If you do not lock that folder immediately after deleting all the contents, it will simply populate again (Resume - a "feature" in Lion). You do that by doing a Get Info (highlight folder and press Command + I keys), unlock the lock at the bottom, enter your admin password, then check the box to lock the folder. lock the lock and you're done.
Yes, that is correct. The alternative is to quit all applications prior to logging out. Lion will then have a chance to remove the saved states.
babowa also wrote:
And, for the OP:
It has also been a regular feature of Mac OS to automatically open any window that was open at shutdown. To avoit that behavior, simply close any Finder windows and properly quit applications by closing their window and using Command + Q (or File >Quit).
This was true only for the Finder. Prior to Lion, no other apps would launch unless they were included in the Login Items for the account. And the OS would not restore windows for other apps.
A very small number of apps (TextWrangler is an example) implemented this capability prior to Lion. They could restore previously opened windows. But that is an application feature, and can be controlled by the application's preferences. Lion implements it at the system level, and users have virtually no control on a per application basis. -
My app Injustice Gods Among Us is really being a pain. It started blacking out around a week ago, and it wont let me in to the game. I was told to delete the app, and redownload and rebbot my Ipad, but it didnt work. And I lost all my characters, like Lobo, Batgirl, Darkseid, and a ton of others. Can anyone help me? My neighbor got the app, and his works fine! What the heck.
It shows Peter's doing its jobs properly.
Anyway there is no more communication from Sony since awihle. If you can have any news.
Anyway good job Zero! -
I have tried to update my 3GS phone and now it longer works as it comes up with message there is no sim card installed in the phone. Can anyone help please as I am no where near technical support as I am working as volunteer in remote Asian country
Hi Allan,
Thanks for asking, I knew I had forgotten to mention something. The phone was indeed unofficially unlocked, since there were no apple stores or even premium resellers in the region I lived in during the given procedure had to be done.
I understand this could be a further complication, especially the fact the home button does not work. However, I was wondering if there would be a possibility to use a third-party application instead of iTunes to restore the iPhone? IF someone does know of such an application, I could easily solve further problems myself. Basically, the main issue here is my lack of ability to enter DFU mode. -
I cannot open an iBook on my iphone where it was purchased. There is a button with a square next to the book. Can anyone help?
Hi bellenyc,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
I hope this information helps ....
Have a great day!
- Judy -
Please, help!
After upgrading to Yosemite, my dock has disappeared, along with the dashboard and the wallpaper! Can anyone help? I'm using a MacBook Pro, retina, bought it last year.
ThanksHave you been trying to download from the app store? Did you get a message?
As a suggestion, you might go to an Apple store (genius bar appointment) for help. As far as I know, there should be no charge.
Barry -
I have a MacBook Pro, I want to copy Itunes files to an SD card to play in my car, the SD Card doesn't appear in Itunes when I insert it, and I don't know how to convert the files to the correct format, can anyone help?
Thank youSo it seems from reading the COMMAND manual that my first issue is that I used a 16GB SD card, and the manual says it will only recogize up to a 2GB SD card. I did use my MB Air's SD card slot and crated a folder and dragged the music files to it, then to the card. So I am going to get a 2GB card and try that next. Otherwise just stick with the iPOD connected. At least that is 8GB
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On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?
What version of Mac OS X?
What home page?
What browser? -
I have an IPad 4. After updating the system, when I try to look at picture on Facebook and make it larger, there is just a "circle" in the middle of the page instead of the picture. Can anyone help me?
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss) -
I'm looking for a good note app with pen function for taking notes ( in English and German ) during business trips. Can anyone help?
Really sorry to hear about this, particularly when you're putting your life on the line. But Apple cannot track your iPhone in any way unless you had set up Find My iPhone prior to it being lifted.
It's possible that AT&T might be able to do something, but it's probably that they cannot track it, or will not without a request from an authorized law enforcement agency, but rather would only disable the device. You'll have to try and find a way to contact AT&T directly and ask if they can do anything to help you; the chances of any AT&T employee in a position to help you spotting this thread it pretty small.
Good luck, stay safe, and come home soon.
Regards. -
My Mac is producing gray screen at startup and crashes. I'm afraid that everything explode and disappear, and can no longer connect and work with my Mac. Can anyone help ??
Thank you.
Problem description:
gray screen at startup and crashes
EtreCheck version: 2.1.1 (104)
Report generated 6 de dezembro de 2014 13:29:43 BRST
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:31:56
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (698,64 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.81 GB (378.70 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[running] com.babylon.activation.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.skype.c2c_service.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
FaceboxPro Aplicativo (/Applications/FaceboxPro.app)
Safari Aplicativo (/Applications/Safari.app)
Octoshape Aplicativo (/Users/[redacted]/Library/Octoshape/Octoshape.app)
uTorrent UNKNOWN (missing value)
Dropbox Aplicativo (/Applications/Dropbox.app)
Inkscape UNKNOWN (missing value)
RealPlayer Downloader Agent Aplicativo (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
HP Product Research Aplicativo (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
RealPlayer Plugin: Version: Unknown [Support]
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
DivX Web Player: Version: 3.1.1.9 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 7.0 - SDK 10.7
SharePointBrowserPlugin: Version: 14.1.2 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
npsf_uni: Version: sf 3.3.2.1 [Support]
OctoshapeWeb: Version: 1.0 - SDK 10.8 [Support]
Safari Extensions: ℹ️
Searchme Adware! [Remove]
Skype Click to Call
iSkyDeluxe
TED HTML5 video playe
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Skype Click to Call [Support]
Tuxera NTFS [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
5% WindowServer
4% DivXMediaServer
1% fontd
0% RealPlayer Downloader Agent
0% WebProcess
Top Processes by Memory: ℹ️
296 MB WebProcess
202 MB FaceboxPro
185 MB Microsoft PowerPoint
163 MB Safari
137 MB Microsoft Word
Virtual Memory Information: ℹ️
843 MB Free RAM
1.76 GB Active RAM
706 MB Inactive RAM
978 MB Wired RAM
577 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 6, 2014, 12:58:24 PM Self test - passed
Dec 6, 2014, 12:23:11 PM Kernel_2014-12-06-122311_MacBook-Pro-de-...panic [Details]
Dec 6, 2014, 07:08:28 AM PluginProcess_2014-12-06-070828_MacBook-...crash
Dec 5, 2014, 05:24:39 PM WebProcess_2014-12-05-172439_MacBook-Pro...crash
Dec 5, 2014, 10:45:59 AM Kernel_2014-12-05-104559_MacBook-Pro-de-...panic [Details]
Dec 5, 2014, 10:18:14 AM Kernel_2014-12-05-101814_MacBook-Pro-de-...panic [Details]
Dec 3, 2014, 08:28:35 PM locationd_2014-12-03-202835_localhost.crash
Dec 5, 2014, 10:25:44 AM Kernel_2014-12-05-102544_MacBook-Pro-de-...panic [Details]Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup Issues - Resolve
Startup Issues - Resolve (2) -
I bought a film on iTunes and whenever I try and play it it says "your computer is not authorised to play this" and so I type my password in and it says "your computer is already authorised" and then doesn't play the film. Can anyone help?
ah this is a simple fix. open itunes go to store on the top menu bar and click store. scroll down and click
"Authorize this computer" fill in the info requested and there u have it. -
Hi all,
My imac (osx 10.6.8), apple mail(4.5) has begun to act very odd. It quits out and on occasion I open an email to face "plugin is missing" or I have a spinning wheel and the email won't open. New to do list fails to add to the list. Can anyone help?Hi all,
My imac (osx 10.6.8), apple mail(4.5) has begun to act very odd. It quits out and on occasion I open an email to face "plugin is missing" or I have a spinning wheel and the email won't open. New to do list fails to add to the list. Can anyone help?
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