I bought a computer from an old co-worker and it still has there iTunes on it. It's not really a big deal but when I go to update my apps I have to have the old owners password and I have no contact with them. Is there anyway to get rid of this?

When I try to update apps that automatically come with the iPhone it won't let me because I don't have the old owners password. If there is anything I could possibly do, I would greatly appreciate the help. Thanks!

You should delete any the apps and media purchased with their account, then create your own AppleID (if you haven't already) and sign in with it.
tt2

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I bought an ipad2 for my wife's birthday. When she trys to update an app, she is asked for the former owner's password. How do I fix this?

I bought an ipad2 from a private individual for my wife's birthday. When she tries to update an app, she is asked for the former owner's password, which we do not have. How can I fix this so it asks for her apple password?

If the app was bought with the formers owners Apple ID, you cannot update the app with her ID. Apps belong to the ID that was used to purchase them. The former owner should have erased the iPad before he sold it to you and his ID would not be popping up.
If these were apps that your wife bought, then her ID would be popping up, unless I am missing something.

How do you get an updated Apple ID to change on your iPhone? I've changed logged in using the new ID and password but when I go to synch my apps, it reverts back to the old ID

I've changed my Apple ID on iTunes and my MacBook Pro, iPhone, and iPad. When I try to update my apps on my iPhone, it reverts to the old Apple ID

It sounds like your device might be in Activation Lock. Is it asking your to enter in an Apple ID & password, but only showing you the first letter of the email address and then some dots? Example: j•••••@icloud.com?
If so, do you recognize that email? Do you have an Apple ID that fits the same format? If so, then go to www.cloud.com, log in with that Apple ID & password, and see if under Find My iPhone it shows this device. If so, turn off the device, then remove the device from the list.

I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?

I have the new iPad . I don't know how my sister's apple ID was set. I have all under my iTunes account but when i need to update my apps, a different apple ID come up! how do i change that?

Hi maggieanntb, your sister's Apple ID came up because an app(s) was downloaded using her account. To prevent that from happening, you would have to delete the app(s) that were downloaded on her's, and re-download them using your own Apple ID.

HT1311 I have done all of the above but when I try to update my Apps it still says that my ID is not valid for the US store and I must switch to the UK? My settings already say I am with the UK? What do I do?

I have done all of the above but when I try to update my Apps on my iphone it still says that my ID is not valid for the US store and I must switch to the UK? My settings already say I am with the UK? What do I do?

ok well like lllaass said, most apps require 4.3 or later iOS software. chances are since the apps worked before, the apps themselves got updated and will no longer work with your software version.

Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings!

Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings! Anyone else have this issue?

I think its meant to show your name, not your ID.

I keep getting this pop-up every few minutes: "This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location?" I'm sick of it!!! How can I get rid of it???

Duplicate of [/questions/860865]
Question
I keep getting this pop-up every few minutes: "This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location?" I'm sick of it!!! How can I get rid of it???

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

The App Store says I have 3 apps that need to be updated but when I go to update no apps show up

The App Store says I have 3 apps that need to be updated but when I go to update no apps show up

I have a similar problem and have had this before.
I rang Apple the first time and they said because I had 2 Apple ID's this can happen so I cancelled one Apple ID (which is another problem and drama in itself) and that resolved the issue.
I now have the problem again with only one Apple ID so I've transferring purchases from my iPhone and iPad to iTunes. Then I synced again and hoped for the best. Unlucky! Didn't work. Time to call Apple support again...

HT201441 I bought an iphone 4s off of kijiji and the phone is linked to the persons apple id, and i ant get in contact with them. is there a way i can activate my phone without having to jailbreak it.

I bought an iphone 4s off of kijiji and the phone is linked to the persons apple id, and i ant get in contact with them. is there a way i can activate my phone without having to jailbreak it.

You won't be able to activate it even if you do jailbrake it. There's no way around activation lock without the assistance of the prior owner.

How to from my exwifes apple id to my apple id. I've changed the banner at the bottom of the screen but when I try to update my apps her id comes up not mine..what to do

How do change from my wife's apple id on my phone to my apple id...I've changed the banner and account info, but when I try to update my apps her apple id still comes up..what to do?

The apps you have were probably purchased/downloaded from the App Store with your ex-wife's iTunes account. Any updates to these apps will want to be downloaded using this account. You will need to redownload/repurchase these apps. In iTunes on your computer delete the app. Go to the App Store and redownload/repurchase them. Now sync your iPhone with iTunes.
Note that if you are using a new computer (no longer your ex-wife's) you may lose what is on your iPhone.
In iTunes on a computer you can check which account was used for dowloading/purchasing an app. Select the app. From the File menu choose Get Info. The account will be listed in the Summary tab.

How come when I try to open an app on my phone does the screen just blink and the app not open?

How come when I try to open an app on my phone does the screen just blink and the app not open?

Some apps crash. If they do, try this, in order.
1. Double click your home button and put your finger on any app and hold for a second. Then delete that app. You're not deleting the app from your phone, so don't worry. Then try opening the app again.
2. If that doesn't work, hold your sleep+home buttons for 10 seconds and don't let go. Ignore the power off message. Then try again.
3. If that doesn't work, delete the app and re-download it. (This will work most of the time)
4. If that doesn't work, download the app on iTunes on your computer and sync it from there.
5. If that doesn't work, wait for an update by the developers.

I have a new email address which I have had verified, but when I try to update an app it asks for my password with the old email address and always comes back telling me it is an incorrect password.

I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?

Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy

My apple ID is correct on my App page but when I try to update my Apps it has an incorrect Apple ID so I can't sign in to update my apps. I have tried signing out and signing back in, I have turned my phone off, the settings is correct too.

I cannot update my apps in the app store because it asks me to sign in using an incorrect username account. The username in settings-general-apps is correct and the username on the App store page is correct. The only place it is incorrect is when I try to update my apps. How do I update the username when trying to update apps?

I had the same thing happen today on my wife's phone. I couldn't find any answers on the support site and of course I could not get any help from Apple since my phone was old. I kept digging and figured out how to fix the problem. I opened the app store app and signed out of the old id and then signed back in using my new id. It looks like this may have fixed the problem.

Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. I have exhausted the suggestions on the support page. I have no choice but to use a different browser.

Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. This is a common problem, as I have seen many posts with the same problem. I don't know what else I can say about it, it is pretty straightforward.

http://kb.mozillazine.org/Kill_application

I sign in appstore with my apple id but when i want to update my apps it ask me for password for onther apple id i dont know whose belong to

i sign in app store with my own apple id but when i want to update some of my apps it asks me for a password for onther apple id i dont know whose belong to

A stranger's Apple ID appears on your Mac in conjunction with an update notice -
https://discussions.apple.com/docs/DOC-5261

I bought a computer from an old co-worker and it still has there iTunes on it. It's not really a big deal but when I go to update my apps I have to have the old owners password and I have no contact with them. Is there anyway to get rid of this?

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