I bought a CS6 disk a few years ago and I am trying to reinstall it onto my new laptop, however it is saying that I have to renew my subscription when I attempt to open up the program
I bought a CS6 disk a few years ago and I am trying to reinstall it onto my new laptop, however it is saying that I have to renew my subscription when I attempt to open up the program. Someone please help!
Have you had or do you have Creative Cloud software installed on the new machine?
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Hello, I purchased Adobe as a download a few years ago and installed in on a Mac Pro. I would like to uninstall it on that mac and install it on a new Mac Pro. Any idea how I can do that?
Just download, install, and activate using your serial number. You are allowed to have the software installed and activated on two machines. If you do not wish to retain the original installation as a backup you can deactivate it by opening one of the programs and choosing Help -> Deactivate.
Here is a general link for where you can find download links...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
If you would like a more direct link you will need to name the software and the version.
If you need your serial number you should be able to find it in your Adobe account online if you registered the software when you first installed it. -
I bought adobe suite 4 student edition a few years ago and I am no longer a student and my laptop in which I have adobe suite has recently got a virus and I must uninstall the adobe suite in or to wipe the computer. If I uninstall the student edition and reinstall once the virus is removed from the computer will I have to go through the student product verification process or can I simply use the product key to reinstall the adobe suite?
mikek05 wrote:
…So if I use the disks that it came with to uninstall adobe suite and use the same disks to reinstall once I have fixed the computer…
Re-read my post: You must deactivate before uninstalling. -
I bought photoshop elements 8 a few years ago. I had to reinstall my computer, and I can't find this PSE 8 on Adobe. Only the 12 is available, but I've paid a serial for the 8. Can you help me please ?
Download Photoshop Elements products | 9, 8, 7
Mylenium -
I bought an Adobe writer program a few years ago,and have have had no problem saving information I've added to pdf forms. For some reason, I can no longer save the information that I've entered. In fact, I get a message that the information will NOT be saved. How can I correct this? Thanks!
Hey louiseg45826294,
Thank you for posting on Adobe forums.
Could you please let me know what Adobe Writer program you are talking about. Is it Adobe Acrobat or Reader?
Could you please share the screenshot of the exact error message that appears.
Are the PDF forms saved on your computer's local drive?
Hope to hear from you.
Regards,
Anubha -
I bought a student version of CS 5 a few years ago, and just got a new computer (a MacBook Air). The computer doesn't have a CD drive, so how can I install my CS 5 onto my new computer?
Download CS5 products
Mylenium -
I bought Photoshop Elements 11 a few years ago....
I bought Photoshop Elements 11 a few years ago, I installed it on my pc using the CD it came with, I now have a MAC (with no disk slot) and Im wondering if and how I can install it on here using my serial number or if I have to purchase a new one?
you'll need a mac serial number. if you have that, you're good to go with the installation file:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I bought Creative suite 5 a few years ago, my computer's hard drive failed, after It was fixed I re installed my program and it now says my Serial number is not valid.
I'm on the last day of a 30 day trail... it won't take my serial number which is the same one that worked beforeContact support by web chat.
Mylenium -
I bought my iPhone 5 almost an year ago and since the last 2 weeks my battery lasts about 2 hours or less, while before it lastre a whole day. Can anybody tell me why is this happening or how can i solve my problem, please? Thank you.
You can follow these steps to save battery.
1. Turn on Auto-Brightness - The iPhone has an ambient light sensor that adjusts the brightness of the screen based on the light around it (darker in dark places, brighter when there's more ambient light) to both save battery and make it easier to see. Turn Auto-Brightness on and you’ll save battery because your screen will need to use less power in dark places.
Find it in the Settings app -> Brightness & Wallpaper -> Auto-Brightness On
2. Reduce Screen Brightness -the brighter the default setting for the screen, the more battery it requires. Keep the screen dimmer to conserve more of your battery.
Find it in Settings -> Brightness & Wallpaper
3. Stop Motion (iOS 7) -It's really cool, but it also drains battery. You may want to leave it on to enjoy the effect, but if not, turn it off this way:
Settings -> General -> Accessibility -> Reduce Motion -> move slider to green/on
4. Turn Bluetooth Off- Turn off Bluetooth except when you’re using it to squeeze more juice from your battery.
Find it in Settings -> Bluetooth -> Move Slider to Off
5. Turn Off Location Services -
This allows your phone to know where you are and give you exact driving directions, give that information to apps that help you find restaurants, and more. But, like any service that sends data over a network, it needs battery power to work. If you’re not using Location Services, and don’t plan to right away, turn them off and save some power.
Find it in Settings -> Privacy -> Location Services -> Slide to Off
6. Don't Automatically Update Apps (iOS 7)-
If you've got iOS 7, you can forget needing to update your apps by hand. There's now a feature that automatically updates them for you when new versions are released. Convenient, but also a drain on your battery. To only update apps when you want to, and thus manage your battery better:
Settings -> iTunes & App Store -> Updates -> move slider to off/white
7. Auto-Lock Sooner -
You can set your iPhone to automatically go to sleep – a feature known as Auto-Lock - after a certain amount of time. The sooner it sleeps, the less power is used to run the screen or other services. Try setting Auto-Lock to 1 or 2 minutes.
Find it in Settings -> General -> Auto-Lock -> Tap your Preference
Few more things that would consume battery even when not is use are the applications that run in background.
Follow the below steps to quit all running applications.
1) Double tap on the home button on the iPhone ( this will display all apps that are running in the back ground).
2) Just click on the tiny red X to quit application ( if iPhone is running on iOS 6 and below) else just swipe yhour finger over the running app upwards to quit ( if running on iOS7). -
I purchased Photoshop for mac a few years ago and put it on one of my computers. Since then, I have gotten a new mac desktop without a disc drive. I would like to take my photoshop off of the old computer and put it on the new one. Is there anyone I can download it?
What version?
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I bought photoshop a few years ago and want to download it to my new laptop How do I go about that?
Download CS5 from Adobe.
Download and Installation Help
Install then enter your serial number to activate it. -
i bought my iphone 4 about a year ago and just decided to upgrade it to ios5 just recently. My phone restored to to its factory settings and when I clicked continue restore from back up it is now asking a backup password which i dont remember setting up one. I am currently using a windows vista PC. How can I retrieve the password or restore all my old data into the new OS. I have been reading blogs about the same situation and is it true that it is one of apple's bugs?
It is NOT a bug. You provided a password. If you can't remember it, you can't restore your phone from backup. Very simple.
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I bought iStudies Pro app a few hours ago and stiil cannot install it
I bought iStudies Pro app a few hours ago and stiil cannot install it! Could you help me?
<Re-Titled By Host>Aside from the pseudo-panacea, Resetting the System Management Controller , you are probably going to have to take it to a service place for testing/repair.
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Hi everyone. I bought my Mac Book Pro 2 years ago and it has had problems since.
Did they sell me a faulty one?They say it happens with laptops
Well... yes... it can happen with all computers, but that's certainly not a resolution. Are you working directly with Apple or a different service provider? If something (Word) has not been working since day one... even after repairs, then they haven't fixed it (provided you told them about the problem).
Basically, as others have said... if you've been getting the service you've described directly from Apple, I would give them a call and express your concern. You're in good shape while your warranty is still effective. Get them to fix it to your satisfaction. If something isn't working as it should, don't be afraid to say something. -
When I try to download all my info like notes and contacts onto a new iphone an error appears saying that it is incompatible or the backup was corrup, how do I fix this?
Which is it? Is "it" incompatible or is the backup corrupt?
What specifically are you attempting and what specifically is occurring?
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