I bought a first generation ipad for my 90 year old mother so she could kep in contact. This has worked well for about 3-4 years but suddenly the Mail says it cannot find the server. Safari can find it, so what could be goin on?

The ipad is first generation and is not recently updated, as my Mum doesn't own a computer. We set it up through my niece's PC, and she's not currently available. It's in the UK with a btinternet account, which is, I think, run byYahoo. The Safari route allows access (although the icons are only partially visible - an update issue I'd guess), but it shows that we have the right account server name and password, etc. This happened once before and my brother took it to an Apple store and they fixed it in a trice, but he dosesn't know what they did. Next appointment is a week from now, so does anyone have a suggestion in the meantime? Thanks for any help.

Try a reset: hold down the home button along with the power button until you see the Apple, then let go.

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HT5527 Why is it that when I bought my first generation iPad in October of 2010 the Apple sales rep at the Orange County California store suggested that I pay $99 for Mobile Me "coverage" and told me it was a "one time charge".

Why is it when I bought my first generation iPad in October 2010 the sales rep at the Orange County California South Coast Plaza store suggested that I buy Mobile Me service for $99 which he assured me was a one time charge and now, of course, Mobile Me has been discontinued and I've been "forced" to move to the Cloud and I'm being provided with another year of what Apple calls complimentary service with the clear indication that in a year I'm going to be asked to pay again for something I paid a one time charge for two years ago?

Mobile Me was the successor to .Mac (dot mac) which was "free" to all users but for a limited time. It included a free email address @mac.com and an amount of what we would now call "cloud" storage that went by the name of iDisk. iDisk worked great but with only dialup service for me it was barely useful.
So I didn't think much of dot-mac but lots of people thought it was worth paying for, so they did. Apple wanted to make it even more useful and integrate it with their portable devices which we all know as iPads and iPhones, and assembled a team to make it all work. This was to be called Mobile Me.
They failed miserably. Lots of people including me looked at the final product and said "huh?" Unfortunately for the Mobile Me engineers, one of those people was Steve Jobs. He first humiliated them quite publicly, then disbanded the team, including firing at least one senior manager who shall remain nameless.
This was the rocky beginning of what is now called iCloud, which is the "free" service I should have explained. iCloud includes an email address @me.com, and the 5 GB of "storage" which aggregates things like iWork documents, your email, calendars, Photostream, and iPhone backups.
You can buy more storage if you need more than 5 GB, but if you have more than that it's still free through September 2013.
What happens if you have more than 5 GB stored on iCloud and on September 2013 you don't pay? I'm not sure, but you have a year to think about it.

I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this?

I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this? I have shut down my phone, but still no luck!

iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.

AirPort Extreme extends my network and has worked well for three months. Now it can no longer extend the network and flashes Amber. I have restored to factory settings moved it closer to time capsule and rebooted the system without luck

i have a blinking Amber on my extreme now and it cannot extend the network. It was working fine and nothing has changed. I have restored to factory settings moved it to another room and rebooted the system without luck. Any suggestions

What OS are you running?
Please give me a screenshot of the current AE setup..
I strongly recommend if you have issues.. take control of all the variables. Apple routers have too much auto..
Here is a list that I use for setups when using Yosemite.. but it relates to any OS.
You will need to factory reset again to get going.
Factory reset universal
Power off the AE.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the AE to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
Then redo the setup from the computer with Yosemite or whatever you are using.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg AEgen5 for basestation.
Use AE24ghz and AE5ghz for wireless on each band, with fixed channels as this also seems to help stop the nonsense.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the AE always takes the same IP address.. this is not a problem for router but if the AE is bridged you can have trouble.. Try using the static IP method or control it via the main router dhcp reservations.
4. Check your share name on the computer/s is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric..
5. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
6. Set up the extend to the Express using 2.4ghz and then see how good or bad the connection is.. this is better in the old v5 utility but if you hover your mouse over where it shows connection an extra chunk of info comes up.
I have specifically used 5ghz to make the extend.. because by testing it works better.. but do not be fooled.. this good connection is poor.. the RSSI.. which is difference signal .. at -79dbm is down the bottom of the stable.. and it drops out on a daily basis.. you want to see that signal around -60dbm at min.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.

I am trying to remove adobe 9.1.3 from my computer and the system says Windows cannot uninstall the

I am trying to remove Adobe 9.1.3 from my computer; the system says Windows XP cannot uninstall it. Can you help?

Acrobat Cleaner Tool
Rujn the tool, manually delete any remnants of Acro thereafter....
Mylenium

Re I-Movie. "Communication Error" is what I get when I try and send a clip from my Sony camera to the IMovie program in my IMAC 2008 Intel Chips. The IMovie program has worked well for several years - up to now. What has gone wrong?

Re I-MOVIE. I am getting a "Communication Error" when I try and send a clip to the IMovie
program in my IMAC 2008 Intel Chip computer. This is the first time in 3 years that the
program has not worked. What has gone wrong?

Hi
Have no idea - But if it is a new problem with exactly the same kind of material that was previously used. Then my trouble shooting guide might help.
If You
• used a new Camera - file codec might be a sort that don't work
• Your main hard disk might get too filled up
Else try
Trouble
When iMovie doesn't work as intended this can be due to a lot of reasons
• iMovie Pref files got corrupted - trash it/they and iMovie makes new and error free one's
• Creating a new User-Account and log into this - forces iMovie to create all pref. files new and error free
• Event or Project got corrupted - try to make a copy and repair
• a codec is used that doesn't work
• problem in iMovie Cache folder - trash Cache.mov and Cache.plist
• version miss match of QuickTime Player / iMovie / iDVD
• preferences are wrong - Repair Preferences
• other hard disk problem - Repair Hard Disk (Disk Util tool - but start Mac from ext HD or DVD)
• External hard disks - MUST BE - Mac OS Extended (hfs) formatted to work with Video
( UNIX/DOS/FAT32/Mac OS Exchange - works for most other things - but not for Video )
• USB-flash-memories do not work
• Net-work connected hard disks - do not work
• iPhoto Library got problems - let iPhoto select another one or repair it. Re-build this first then try to re-start iMovie.
This You do by
_ close iPhoto
_ on start up of iPhoto - Keep {cmd and alt-keys down}
_ now select all five options presented
_ WAIT a long long time
• free space on Start-Up (Mac OS) hard disk to low (<1Gb) - I never go under 25Gb free space for SD-Video (4-5 times more for HD)
• external devices interferes - turn off Mac - disconnect all of them and - Start up again and re-try
• GarageBand fix - start GB - play a few notes - Close it again and now try iMovie
• Screen must be set to million-colors
• Third-party plug-ins doesn't work OK
• Run "Cache Out X", clear out all caches and restarts the Mac
• Let Your Mac be turned on during one night. At about midnight there is a set of maintenance programs that runs and tidying up. This might help
• Turn off Your Mac - and disconnect Mains - for about 20-30 minutes - at least this resets the FireWire port.
• In QuickTime - DivX, 3ivx codec, Flip4Mac, Perian etc - might be problematic - temporarily move them out and re-try
(I deleted the file "3ivxVideoCodec.component" located in Mac HD/Library/Quicktime and this resolved my issue.)
buenrodri wrote
I solved the problem by removing the file: 3ivxVideoCodec.component. after that, up-dated iMovie runs ok.
Last resort: Trash all of iMovie and re-install it
Yours Bengt W

My airprint has stopped working. It has work well for several weeks and stopped for no apparent reason.

I have performed all the abvious checks and cannot find anything wrong or anything that has been changed. I have consulted several forums and have not found anyone having the same problem. I have an iPhone4 and an iPad2. Air print has stopped working for both devices. I'm guessing it must be something with the printer, which does work very well with everything but airprint. The printer in a HP Officejet 6500A Plus.

After some research, I figured out a work around to sovle that problem. On the router, I created a entry for port fowarding, the trggering port and targeting port with 5353. That seems fixed the problem with lost 6500A plus communication with MAC issue. The problem seems related with Banjour service which is utilizing UDP 5353. I did a trace on the router and found most of MAC products, such as MacBook will trigger the 5353 when connected with router, but some how, the 6500A will only trggering 5353 on router initializing, then lost its communication through 5353 aftrer few mins. Don't know why, but the work around seems working fine.
Hope that give everyone still battling this issue some ideas.

When I purchased my Mac six months ago, I transferred my Quicken data to Quicken Essentials which has worked well for me until yesterday. Now Quicken Essentials will not open the data file. What happened? How do I get back in?

When I purchased my Mac six months ago, I transferred my Quicken files to Quicken Essentials. That worked fine until yesterday. Now I'm getting messages that there is not application to open the files, or that it just plain can't open the file. What gives here? What happened? How can I get back in?

Launch the Quicken application and try to open the file from there, if you haven't already. If that fails, and a simple restart of the computer doesn't help, try reinstalling the application. If that doesn't cure the problem, I would suggest you take this up in the Quicken Community:
https://qlc.intuit.com/app/full_page
or with Quicken support:
https://quicken.custhelp.com/app/contact/plvl1/win
You'll be most likely to get further help with your issue there.
Regards.

TS3549 I recently bought a Mac Book Pro and an Air Port Base Station. I set up the base station using this computer. Now the computer says it cannot detect the base station. I'm trying to get into the settings but it just keeps telling me it's undetectab

hello

Reboot the network.. Mavericks has these brain slips where it forgets everything on the network.
Restart in correct order.. modem. wait 2min.. AE.. wait 2min.. clients.
Does it work now??
Welcome to Apple Networking.

First Generation IPad not syncing or able to add new content.

I have a first generation Ipad that is not detected when plugged into my Imac. I have tried to download movies and shows via wi-fi instead and it will not play them on the older Ipad because it says we don't have permission. Please help.

iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Wi-Fi Sync Not Working? Here’s How to Fix it for All iOS Devices
http://osxdaily.com/2013/02/17/wi-fi-sync-not-working-fix-ios/
 Cheers, Tom

Can I use my old AIr Port Extreme with my new Mac Pro with Lion installed? It has worked well with the G-4 that I'm replacing.

Can I use my old Airport Exteme with my new Mac Pro with Lion installed? It has worked well for years with my G-4.

I'm smarter now. It worked fine.

A. Using first generation ipad ios421 and want to get updated to ios6. I'm not being prompted to update on iPad itself and can't find update in app store. How can I fix this problem?

I'm using a first generation iPad that's running iOS 421. Need to update to 6.1 but am not being prompted by iPad and cannot locate in app store. How do I fix this?

iOS upadates are NOT in the App Store. Also, 1st gen iPads do not run iOS 6. 5.1.1 is the most recent version for that model.
You will need to connect the iPad to a computer running itunes in order to update form anything prior to 5.0. Update over WiFi wasn't available until 5.0.

HT4059 i have a first generation iPad and find i need to load an earlier version of i books but the downloads page does not aloww this ?

I have a first generation ipad and find i cannot now run ibooks as i need an earlier version but cannot find any clickable tabs on the ibooks download page that i am directed to ?

You should be able to download a compatible version. If the iBooks app isn't already in your purchase history thet download the current version on your computer's iTunes so that the app is in it. Then on your iPad go to the Purchased tab in the App Store app and see if you can download an older compatible version of it

Does "find my iPad" work on first generation iPads?

Does "find my ipad" work on first generation iPads?

The Find My iPad app is for tracking from the device you install it on. It's not necessary to install it on a device you want to track. To set up your iPad to itself be tracked, you just set up Find My iPhone/iPad in the iCloud settings.
http://support.apple.com/kb/PH2697
Regards.

I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.How can I erase all data on the phone so the thief can't access my personal information.

I unfortunately just got my IPhone 4s stolen.I thought I had the find my iPhone enabled but I didn't because I cannot locate the phone when I sign in ICloud.I have a password on the phone but i'm not sure if I turned on the option where the phone resets if you incorrectly put the password more than ten time. I immediately called my phone company (Verizon) and reported the phone stolen.So I know whoever took the phone cannot place calls or use the phone. But can they still access my data on the phone if they manage to unlock the phone? If so how can I erase all data on the phone so the thief can't access my personal information? is there any other way other than Find my IPhone to wipe off the data on the phone? I really don't want my personal information such as pictures, text messages, notes and social networks profile available to a stranger!!? Help please!!!

Hello thewrongway,
I'm sorry to hear about your phone! I understand the need for an active device. You are able to activate an old device and process an insurance claim for your iPhone 4s within 60days from the incident date. Keep in mind if the old phone is not a smartphone and you currently have unlimited data that feature will fall off. If you have a tier data plan no changes will be made. Please let me know if you have any additional questions. Thank you.
TominqueBo
VZW Support
Follow us on Twitter at @VZWSupport

I bought a first generation ipad for my 90 year old mother so she could kep in contact. This has worked well for about 3-4 years but suddenly the Mail says it cannot find the server. Safari can find it, so what could be goin on?

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