I bought a forgeign language book by mistake, how do I get a refund?
I want a refund for an iBook I just bought from iTunes Store. How is this accomplished?
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
post by stevejobsfan0123 - https://discussions.apple.com/message/18879347 - "In the iTunes receipt which will be (or maybe already has been) emailed to you, click on the Report a Problem link. After following the steps, one of the options is 'I inadvertently purchased this item.' Select that."
Similar Messages
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My 2 year old bought apps that I do not want how do I get a refund?
Is there a way to delete/refund an app?
Amy,
Although Apple is not obligated to provide a refund, there have been many cases reported here where they will do so if it is explained that it was an unauthorized purchase by a minor. So it is worth a try, which you can do at iTunes Customer Service.
Going forward, as FanBoy suggests, set all the restrictions. It would also be a good idea to take your credit card off the account, and just load it a little at a time with gift cards, so that your exposure to unauthorized purchases is minimized.
Adding the link to Customer Service:
http://www.apple.com/support/itunes/contact/
Message was edited by: ed2345 -
I bought the wrong book in ibooks. How can i get a refund?
I bought the wrong book in ibooks. How can i get a refund?
A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I bought 2 of the same song by mistake and they were the short version i was listening to in order to make sure that I was buying the correct record. How do I get a refund in order to buy the right song?--
All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How do I get a refund for a book when I wanted the audio book? I bought both but only need the audio book. I don't even know how to use the book. The only reason that I bought it was it was cheaper and I thought that it was the audio book.
There are no refunds.
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what if I bought the same game more than once, How can I claim a refund from I tunes store?
You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I downloaded the ibooks application on my ipad 2. It showed books in the library. It downloaded and charged me for 4 books I didn't order. How do I get a refund? Is there a phone number to call? And why did this happen?
Contact iTunes Store Customer Service.
tt2 -
My wife has an I Tunes account on our PC, I have an I tune account on my Mac Book Pro. How can I get the music from her account on the PC to my account on the Mac Book and I phone?
IflyDavie wrote:
I need help to delete my icloud account from my iPad. It has "Find my iPad" on it and won't let me delete without the old password. I don't want to reset password as it will require reset of Mac Book Pro and 2 iphones. Help appreciated.
Your description of the problem is a bit confusing. Do you have ONLY ONE Apple ID or do you have MORE THAN ONE? -
Hi... I bought an app from app store... It turned around to be a false app and not as per the description. App dev page is a fraud. How can I get a refund?
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
How can I get a refund from an App that I bought?
How can I get a refund from an app that I bought? I bought an app called Package for MS Office on the 8th of January and I also reported a problem and they have not got back to me with a response. It has been 3 weeks now and I am still waiting for a reply back. Very disappointed.
I have now got an openoffice which I got from the internet. But the main thing is I paid £20.99 for this app and It is irriatting that the people who work for apple havent got back to me when I first reported a problem. I reported to them again and hoping that they will eventually get back to me.
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I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system. The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed. I'm hoping it goes through and will be watching my credit card statement closely for the next week. Apple will call me back a week from today to ensure the refund was processed. -
i synced my itunes music to my ipad mini and now my music is gone from my mac book pro. How do I get it back on my mac book?
Entourage is a third party app so stop down to the Microsoft support forums. In any case I would suspect in its preferences there would be a selection as to when (parameters) incoming mail should be deleted from the server.
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Gary116 please remove and reinstall Lightroom by following the steps listed in CC desktop lists applications as "Up to Date" when not installed. The version of Photoshop Lightroom available through the Creative Cloud Desktop application supports your Creative Cloud Membership.
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How do I get a refund for an Itunes gift that I bought for someone that cannot redeem it as they are in a different country?
It was not imediately clear that purchases coudl only be redeemed within the country of purchase.You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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