I bought a game and it doesn't work

I bought a game and it doesn't work.How do i fix it?
When I try to open the game a window appears and says "unable to purchase" but i bought the full game from the apple store.And also i recieve the receipt from itunes.how should i fix this? Thanks!

Contact the developer.

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If the game doesn't work (and you've tried deleting it and re-downloading it via the Purchased tab in the App Store app and you've also tried contacting the app's developer) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Hi...
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But since you are not getting any help from the developer, you can use the email form to contact Apple and ask for a refund > Apple - Support - Mac App Store - Contact Support.
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Hello, relatively new to AS3 and flash, this is the first time i am publishing anything. We are trying to upload our simple flashgame to our webserver, the game works perfectly fine locally save for one thing. We get an error regarding TLF which says it wont stream or something. So when it gets online, no sounds play and spacebar doesn't work, left and right arrow does work. We have three TLF text fields that are used to update score, lives and show you final score. If i turn these into classical text they stop working.
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package
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        private var earthSound:Sound;
        private var lightSound:Sound;
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