I bought a giftcard n reendemed it shows the credit but i cant buy apps games . It just allow me to download music . Movies . Anyone help me ?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

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My updates are showing i have 2 apps to update but wont connect to show what apps need updating just goes to a blank screen can anyone help

My updates show i have 2 apps to update but when entering the app store and clicking on update it goes to a blank white screen and wont load.
I have reset my wifi so its not that i have also tried it on a different wifi can anyone help please

iOS 4.2.1 is the final version of iOS that an iPhone 3G will run, so you will not be able to use any apps that require iOS 4.3 or later. There is no way to get any later version of iOS onto your iPhone without serious hacking, something we cannot discuss here.
You do not get the option to update iOS directly from an iPhone until you have iOS 5 or later.
Regards.

I bought a gift card n reedem it , showed the credit but not allowed me to download games apps , i can only use it to buy film and music . Anyone help please !!

Anyone help please !!

The devices are not registered in Malta as such, it's your Apple ID that is registered in a country other than France, namely Malta. You can only use gift cards from France when your iTunes Store account is registered for use in France. That requires a credit card issued to a French bank and billed to an address in France. I'm afraid there's nothing you can do with the card other than find a user in France who would like it.
The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance. - http://www.apple.com/legal/itunes/us/terms.html#SERVICE"

I have been given an ipad as a gift. Im sure it is one of the first models. It has been restored to factory settings. When i open the app store it does not list the apps. it opens the page shows the headers but no list of apps. Help please

I have a used ipad ,set back to factory settings. I open the app store, it connects and brings up the headers but there is no list of apps. Please advise.

Hey Jackysmack, any luck? I have the same exact issue. Have you got your app store to work yet? If so any tips I can try. Thanks

So I keep trying to sync music to my iPhone from iTunes, and whenever I select the album the sync goes by really fast and nothing goes onto my phone. Then when I click "On this iPhone" it shows the songs, but they're grey, and I can't click on them. Help?

So I keep trying to sync music to my iPhone from iTunes, and whenever I select the album the sync goes by really fast and nothing goes onto my phone. Then when I click "On this iPhone" it shows the songs, but they're grey, and I can't click on them. Help?

Ok, sorry. And yes, I just restored my iPhone as new and tried to put all the songs on there before I even restored with my previous backup, but it still does the same thing... even when I just checked the option to sync only "selected music or videos". How's that possible?
P.S. After I tried syncing with checked songs only, nothing showed up under Music on my phone and this message popped up in iTunes: "The iPhone "..." could not be synced because the sync session failed to finish." If you could, please tell me what that means, thanks.

I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

What exactly do you see when trying to buy a game, what messages do you get on-screen ?
If it's an account that you've just created then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering its details.
If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

I downloaded some videos to Premier Elements 13 from external hard drive but now the external hard drive is damaged. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open

I downloaded some videos to Premier Elements 13 from an external hard drive but now the external hard drive is damaged. While setting up my new MAC the external hard drive was dropped and I have been told by an outside source they could not retrieve the files. It had 4 years of photos and videos on it. I remembered that I had downloaded some of the videos from the external hard drive (before it was broke) to Adobe Organizer 13 when I installed the Adobe 13 on my MACOS X 10.9.5. I tried to open the videos on the organizer which it shows the video but with a yellow ? and says missing file. Is there anyway I can open these videos?
Any input is greatly appreciated!! I am sick over losing the videos and had a little hope on Adobe Organizer until I was unable to open them. I am thinking it is due to my external hard drive not being plugged in. I thought when I transferred from the external hard drive to Adobe 13 that it would be there without the external hard drive needing to be attached but maybe I did something wrong.
Thanks again for any help!!!!

jnrmendonca
It had 4 years of photos and videos on it.
To what did your camera record those photos and videos - camera's internal memory, inserted memory card, other?
Any remote chance that the latter may still exist for you to use to download the camera files to your new external hard drive?
ATR

I moved from an old macbook to a new one. I copied all my files onto a hard drive. On trying to setup my mail, i went into documents, microsoft user identities, office 2011 and it shows the database but wont let me select it. Urgent help pls

I moved from an old macbook to a new one. I have installed Office for Mac 2011. I copied all my files from my old notebook onto a hard drive. On trying to setup my mail, i went into my hard drive and accessed microsoft user identities, office 2011 and it shows the database but wont let me select it. Its almost as if the file is there but not accessable. I desperately need to access my old mail. How do I do this? I am fairly confident that I copied all files off my old notebook. Is there a way for me to search for the Database file? Maybe I copied it to a different location? Urgent help please.

Hello mafrerichs and welcome to Apple Support Communities,
Simplest way is to use Target Disk mode:
How to use and troubleshoot FireWire target disk mode - Apple Support
and hook to another Mac and use CCC or SuperDuper and clone your HD to another drive.
You could also pull the drive out of your MBP and use an external USB case or SATA - USB dongle to hook it to another Mac.
"MacBook Pro (15-inch Late 2011),... have a 15" 2012 Macbook pro with 2gb of ram, i7 processor"
That's a little confusing?

I bought my iphone from a lady at the mall but she didnt remember her icloud password well now i keep getting pop ups about the icloud password but she doesnt remember it and whenever i try turning it off it asks me for the password but i dont know it?

i bought my iphone from a lady at the mall but she didnt remember her icloud password well now i keep getting pop ups about the icloud password but she doesnt remember it and whenever i try turning it off it asks me for the password but i dont know it?

That is the activation lock. Your iPad will be useless unless you can remove it.

I turned off my ipod and when i went to turn it back on again it showed the apple but thats all it shows.

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Try connecting it to your iTunes library in Recovery Mode and restoring it. See this article for help on getting your iPod into Recovery Mode.
http://support.apple.com/kb/ht1808
B-rock

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I've been using LR with my Nikon D3200 for a year or so. Shooting in RAW/NEF no issues with import etc until I updated LR and now I can't get LR to allow me to select when I try to import. It does show the images but they're grayed out and not able to be selected. Any thoughts? TIA

Greyed imaged in the Import dialog box mean you have already imported the photos into Lightroom, so there is no need and no benefit to importing them a second time.
Just go to the Library module, search for the desired photos, and resume working on these photos.

HT3209 I rented a movie from Apple, it shows the charge but I can't find it anywhere on my Mac or IPad...help

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Lightroom help: i bought the plan and paid by the year but i cant seem to download it.

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You need to try to download the Adobe Creative Cloud app first. It will install the correct version of Lightroom. Is that what you are trying to do?
Free Creative Cloud | Download Adobe Creative Cloud free trial

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Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

I bought a giftcard n reendemed it shows the credit but i cant buy apps games . It just allow me to download music . Movies . Anyone help me ?

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