I bought a HD TV show accidently instead of SD The show will not loador play on my ipod claSSIC. hOW DO i GET THE SHOW TO SYNC AND PLAY ON MY IPOD?

I bought a HD TV show accidently instead of SD, it will not load or play on my ipod classic. How do i get this reformatted or what to get the show on my ipod?

To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock

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TS1277 I bought a new computer and itunes request me to authorize the new computer. Howerver it is using an email address I have not had for over 4 years and will not accept my current authorization information. How do I get it to accept my new computer

After purchasing a new computer I downloaded itunes and signed in to my account. Everything was fine including my current email address. When I connected my iPod and it started to cink, I go a message that the computer had to be authorized our my music would be removed. When I clicked on the authorize button I got a sign in that had an email address I have not had in almost 3 years. When I put my current logon and password in itunes would not accept it. When I clicked help it offered to send help to my old email address which I have not way of accessing. How do I get my computer to accept my iPod if I cannot enter the current logon and password information?

We are having this same issue. We have over 200 songs that are now missing and only our most recent ones show up in our ITunes library. Fortunately we have one phone that still has all of our music still in tact. This phone is no longer one I will be using as I upgraded to the Iphone 6, and only the most recent purchased songs remain. The rest are no where to be found and the iTunes store shows that I would need to re-purchase. Not sure what to do as when I tried to sync my last phone, all the songs were gone.

HT1212 havent us ed ipod for a while forgot password now says disabled will not let me do anything with it how can i get pass this to use again

how do i try and get in my ipod when its saying ipod is disabled

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I purchased a tv series on itunes it allowed us to download 1-5 shows but will not allow us to download anything else how do i get the rest to download or get a refund

i purchased a tv series on itunes it allowed us to download 1-5 show but will not allow us to download anymore what can i do to get them to download or get a refund

Why can't you download more?
Did you run out of space?
Hi def episode of a tv show, 1 hour long, are about 2 Gb an episode.

I just bought a new Retina Display macbook pro, and I plugged in my iPod touch (4th gen) into the new computer, but it will not show up, even after I typed in the passcode. How do I get my iTouch to sync with my new computer without restoring my itouch?

I just bought a new Retina Display macbook pro, and I plugged in my iPod touch (4th gen) into the new computer, but it will not show up, even after I typed in the passcode. How do I get my iTouch to sync with my new computer without restoring my itouch?

iOS: Device not recognized in iTunes for Mac OS X

I bought a t.v show on itunes and it is not playing. What's wrong?

I bought a t.v show on itunes and when I click to play it, it is just a black screen and the show is not playing. The show is counting down in time but there is no sound or picture. What's wrong?

Hi Paul,
If you are having an issue such as this with an item such as a movie purchased from the iTunes store, you may want to report it to the store. Use the steps in this article -
Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
Thanks for using Apple Support Communities.
Best,
Brett L

My iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

Hi Goofy Goat,
Welcome to the Apple Support Communities!
It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Have a great day,
Joe

How do I get iMessage on my Mac and iPad Mini to send from my phone number instead of email?

How do I get iMessage on my Mac and iPad Mini to send from my phone number instead of email? I've signed out and signed backed in on all devices but it still doesn't work. Phone number shows up on my iPhone only. Apple support article does not help, the screen don't even match mine.

Hi believer924,
Happy Holidays! What version of Mac OS are you working with? The article below will explain how to confirm your phone number is linked to your Apple ID for iMessage. On your Mac, you should be able to remove the checkmark in front of your email address in the "You can be reached by iMessage at" and "Start New Conversations from" sections of iMessage settings.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
http://support.apple.com/en-us/HT201349
Your iPhone telephone number is linked to your Apple ID when you sign in to FaceTime or iMessage. This allows you to use your iPhone number with FaceTime and iMessage on other iOS devices.
This feature isn't available on iPod touch (3rd generation) and iPad (1st generation).
This feature is available with OS X Mountain Lion v10.8.2 or later.
On OS X, find out which addresses are enabled:
In Messages, choose Messages > Preferences > Accounts. Select iMessage in the left column. Your contact preferences should appear under "You can be reached for messages at:."
OS X:
Phone number missing on OS X
If your phone number isn't listed on your Mac, follow these steps:
Update to the latest version of OS X on your Mac.
Verify that you're using the same Apple ID that you're using on your iPhone.
Sign out of your Apple ID at these locations on your Mac:
Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
FaceTime > Preferences. Select your Apple ID, then click Sign Out.
Close FaceTime and Messages on your Mac.
Open FaceTime and Messages, then sign in to your Apple ID in Preferences.
If your phone number still isn't listed on your Mac, follow these steps:
Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Sign out of your Apple ID on your Mac at the following locations:
Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
FaceTime > Preferences. Select your Apple ID, then click Sign Out.
Close FaceTime and Messages on your Mac.
Sign in to your Apple ID on your iPhone.
When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Send & Receive and also in Settings > FaceTime.
Open FaceTime and iMessage, then sign in to your Apple ID in Preferences.
Last Modified: Dec 16, 2014
I hope this information helps ....
- Judy

I had my Ipod touch 4gen on itunes of computer that crashed. On new computer i updated it, hit the wrong button, and lost everything. How do i get my old songs, apps, and account money back?

I had my ipod 4gen itunes on a computer that crashed. With the new computer I update it to the lastest version. I hit the wrong transfer button and lost everything. How do I get my old songs, apps, and money back from my old account, if thats possible?

I cant find any of my recently bought songs or the apps i have purchased. When I was updating my ipod there was a button that asked about transfering purchases and I didnt read it, and I didnt update manually so i think thats why i lost everything. I clicked on the intrustions and clicked on apps and i coulnt find any of my old stuff.

I updated to yosemite and now if someone is using imessage and sends a text message to my phone it doesn't show up on my phone but does on my computer. I don't want messages on my computer! How do I get this to go away and work like it used to?

I updated to yosemite and now if someone is using imessage and sends a text message to my phone it doesn't show up on my phone but does on my computer. I don't want messages on my computer! How do I get this to go away and work like it used to?

Follow the instructions under the heading "How to unlink a phone number" on this page.

I have previously viewed movies and TV Shows on my IPHONE that I want to delete and free up space so that I can buy new movies/TV show to watch. How do I get them off my IPHONE and my ITUNES account?

I have previously viewed movies and TV Shows on my IPHONE that I want to delete and free up space so that I can buy new movies/TV show to watch. How do I get them off my IPHONE and my ITUNES account?

Hey RR6705,
If you would like to delete previously purchased content off of your iPhone, you may find the steps outlined in the following article helpful:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
Cheers,
- Brenden

My ipod reset itself it would not let me log into my old itunes account so I made a new one how can I get to all my music and stuff.

My ipod reset itself it would not let me log into my old itunes account so I made a new one how can I get to all my music and stuff.

To recovery yoyr existing account:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
If necessary:
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. Bad job testing the software Apple.

I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.

Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

My ipod touch will not stop playing music

My ipod touch will not stop playing music. I will pause the music, leave the playlist, and after 30-60 seconds, the music starts playing again. I use my ipod when I run and when I drive (hook it up to the stereo). It is very annoying when I stop to take a phone call or listen to directions, turn off my music, and then hardly a minute into my stop, the music starts right back up again.

FUEL1996, not correct. Apple does not allow one app to control another app.
laurathecellist
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Itunes will not restore my 2nd gerneration ipod shuffle giving error1418

Itunes will not restore my 2nd generation ipod shuffle. I am getting an error 1418. I am running Windows Vista so none of the fixes that I have seen seem to work for me. Is there anything else that I can try or am I ipodless until Wednesday or Thusday when the new I pod arrives? And I thought Sleepless in Seattle was bad. Shuffleless in Seattle is much worse.

Have you tried all the steps here:
http://docs.info.apple.com/article.html?artnum=304508

I bought a HD TV show accidently instead of SD The show will not loador play on my ipod claSSIC. hOW DO i GET THE SHOW TO SYNC AND PLAY ON MY IPOD?

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