I bought a iphone 4s of ebay it works great but i want to use the passcode but can't because he can't remember what he put it as
i bought an iphone 4s of ebay and it works great but i went to set up a passcode but the person who had it before has put one on there and he can't remember what it is, is there anyway of resetting it
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
A Complete Guide to Recover Your iDevice if You Forget Your Passcode
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake
and Home buttons at the same time. When the device turns off, release the Sleep/Wake
and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device.
The device should turn on. Note: If you see the screen pictured below, let the device
charge for at least ten minutes to ensure that the battery has some charge, and then
start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button.
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.
Similar Messages
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Hi, i'm Sameer frm Mauritius. I've bought an iphone 3gs frm ebay and it is lock. I dont have the original sim and i dnt know on which carrier it is lock. So now i want it to be unlock by apple so what i have to do? Plz some1 help me. THNX
You will have to call AppleCare and give them the model and serial number so they can advise who it is locked with. Then you will have to contact that cell provider and find out what their unlock process is, if there is a fee, and if you qualify. If it is locked to a company that does not have an unlock policy then you will not be able to unlock it.
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i have bought an iphone 3gs on ebay it worked with my sim but had last users pics numbers ect, so i restored it butb its failed and now all i get is connect to i tunes but will not restore ????
Have latest version of iTunes installed and running. Also make sure you have internet access working and can access Apple websites. Also, make sure you don't have any entries in your hosts file referring to gs.apple.com....If your not sure about how to do that, go ahead and do the rest first. You can come back to that later.....Plug in phone. Put phone in DFU mode.(google put iphone in DFU mode for instructions) Then restore the phone in iTunes by highliting your device in the left column and click on the Restore button. The latest iOS version is 4.3.3. That's what iTunes will restore it to. When it's done restoring, iTunes will ask if you want to restore from a backup or setup as a new phone. I would use the Setup as a New Phone option. Once it's done, you should have a clean install of the iOS and an operating phone, as long as there are no hardware issues with it.
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hi my iphone 4 is from telus can, and i got the sim to activate it, but i want to use it with my att account. how can i do this?
contact telus as to how you get it unlocked
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Can't get iphone to recognize itunes on my computer. do i have to use the original cord to connect? i can't find the cord. please advise.
Do you mean that iTunes doesn't recognize your phone when you plug it into your computer using the usb to dock cable? If so, see http://support.apple.com/kb/TS1538. (And yes, you need to use the usb to dock cable that came with your phone. If you dont' have it you'll have to buy another one.)
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I stream video/audio from my iPhone to AppleTV (like YouTube) and it works fine. I want to use headphones on the iPhone so I can stream the video to AppleTV and listen on the headphones, but Airplay will not allow me to select both AppleTV and headphones, I can only select one. How can I watch AppleTV and listen on the headphones?
Thank you.have the same problem. Im using iPad 3 and Apple TV. id like to use the ipad as wireless earphones while i watch the video on the tv. is that even possible?
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So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out having to have the last users password
Bmscotr5 wrote:
How can I sign out of her icloud w/out having to have the last users password
You cannot.
Removing a device from a previous owner’s account
Try and get a Refund. -
I bought an iPhone 3GS from eBay all was fine until I had an hardware fault I sorted that out on mp pc and now it won't activate I've been using a 3 SIM card since I have had it and it just won't activate.as far as I'm aware I bought the phone as new so no jailbreak can any1 help
Your ebay purchased phone was hacked/jailbroken. You cannot get help here for jailbroken phones. Sorry.
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i bought my iphone 4 through ebay and its unlocked. the problem is that my phone does not sync straight away. I sync my music file through autofill. I want to sync ringtones but its not working.
I saw cidya aap so i m not sure if it was jailbroken or not before but it is back to normal settings.
My problem started when I tried to sync my music files. I pressed 'sync' all it says is waiting for sync start, preparing to sync and then waiting for the changes to be applied. but it does not sync at all.
I found a way to sync my music files through autofill but I really wanted to sync ringtones but its not syncing and I really wanted to put ringtones in my phone please help.If you see the cidya app, your iPhone is hacked with the cutsie term for this being jailbroken. This also means all the built in security has been removed making the iPhone as insecure as an android device.
Restore the iPhone with iTunes as a new iPhone or not from the backup to get rid of that hacking garbage. If the iPhone has hacked to be unlocked, the iPhone will no longer be unlocked when doing so. -
HT204161 I bought an iphone 4s off ebay and cant unlock it
I bought an iphone 4s off ebay, and i cant unlock it because the previous owner got it second hand and that owner doesnt know the password. i have no way to contact that owner. I dont know how i am supposed to use the device because i cant get pass that. i didnt even know that it had this problem until i recieved it. What am i supposed to do?
Get a refund immediately.
You have probably been sold a previously stolen iPhone. It is Activation Locked as described here:
Find My iPhone Activation Lock - Apple Support
Without the original owner's Apple ID and password being used to unlock it, the iPhone will remain forever useless to you. -
I bought a iphone 4 off ebay and i hace a apple id but since i cant since they have find my iphone i cant not sign in with my apple id so i can not active it what can i do to fix it ?
Until your friend do this read below
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
You have a brick, Apple and this forum cannot help. -
I bought my IPhone 3gs on ebay I am trying to get music from ITunes but the phone has an apple aID not mine. How do I change this?
To make it truly yours... Connect to iTunes on your computer and Restore as New...
http://support.apple.com/kb/HT1414 -
hi, i bought an iphone 5 through ebay, when i am trying to activate, its asking for a icloud user name and password, but i am unable to contact the owner, but its not black listed. is there any solution? please help me.
Hello there, Ark.
It sounds like the iPhone has Activation Lock still activated. The following Knowledge Base article provides the methods available for removing the previous owner's account:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
i bought thi iphone 4 on ebay, hi ask me apple id, no i'm not a former ow
See the section titled "What if I purchase a device that is still linked to the previous owner's account?" on this support page:
http://support.apple.com/kb/HT5818
If the seller won't help you, then as Michael said you've basically purchased a brick, and quite possibly a stolen iPhone.
Regards. -
I bought an iPhone 5s on ebay but its disabled how do i unlock it?
i bought an iphone 5s on ebay but its on lost mode how can i unlock it?
You may have purchased a stolen Device...
katheryne89 wrote:
i bought an iphone 5s on ebay but its on lost mode how can i unlock it?
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
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