I bought a iTunes card and tried to buy a song and it's said it was my first purchase and wouldn't let me buy the song
How do I fix it where I can buy the music
Has it been 24 hours?
I take it this was a gift card. iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
I don't know if this provides an alternative means: https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column
If you are really desperate you could buy the app yourself, then request reimbursement.
Similar Messages
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Okay so I have had apple for a while and I got a new apple ID not to long ago and then answered the security questions and it said that it was the first purchase with the apple ID and I have to answer them and now I don't remember the answers
From an older post by King_Penguin:
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer. -
I just bought a iTunes card and its not accepting it. It already sent it to the support team and they said they were going to get back to my within 24 hours and i am trying to buy a program in the app store for work. How can I expedite this process?
Has it been 24 hours?
I take it this was a gift card. iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292 - gift cards
I don't know if this provides an alternative means: https://expresslane.apple.com ; select 'iTunes' in the first column; 'iTunes Store' in the second column
If you are really desperate you could buy the app yourself, then request reimbursement. -
i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fix this?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have bought an iTunes card and when I tried to redeem it said no activated contact apple. What have I done wronge
what did itunes say when you contacted them?
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I bought an itunes card today and tried redeeming it but it's not adding the money to the account for me.
Hello yayafromca,
Thank you for using Apple Support Communities!
I would recommend starting with this article named Can't connect to the iTunes Store found here http://support.apple.com/kb/TS1368.
If needed there is another article with more advanced troubleshooting found here: iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Sterling -
I Just bought an iTunes card from the store and I went to go buy a game and it's saying my purchase can not be made please go to iTunes support. But this keeps happening and I can only download free apps no apps that cost money and I did looked it up on google and they say to make sure there is no restrictions And I did and it's still doing it. Please help
Click here and ask the iTunes Store staff for assistance. Only they will know why for certain.
(109346) -
THE LASST THURSDAY I BOUGHT A ITUNES CARD AND WHEN I TRIED USE IT I CANT' BECUASE CARD WASNOT THERE JUST I HAVE THE RECIVE AND CARD HOLDER DO YOU BELIEVE IS POSSSIBLE RECOVER MY CREDIT?
You will need to try contacting iTunes support (you will need to give what numbers that you have from the card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
For futire info typing all in capitals is considered SHOUTING -
I have bought an itunes card from germany while my apple id is registerd in the uk, can i return the card to the apple store in germany and get my money back ?
You will have to contact the Apple Store you bought the card from and ask, but if you scratched off the coating to expose the redemption code, then no, they won't take it back.
Regards. -
Hello, I bought an itunes card since long time and i just try to use it today but massege was written that this card allready redeem plz i need a help
If the card is still usable then sell it on eBay i buy us itunes card all the time from eBay,
There is no way to make it work in the OZ Itunes store -
HT3209 i bought a itunes card and my money is gone
i bought an itunes card then i bought an app and the app took all my money how do i get it back
Apple's policy is that all sales are final, if you have purchased an app, you cannot get your money back unless there is something wrong with it.
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I bought an itunes card and it said the code was invalid
I bought an itunes card and it said the code was invalid
Try this link.
http://support.apple.com/kb/TS1292 -
I bought a iTunes card and when i try using it it says that it was not properly activated
I bought a iTunes card and when i try using it it says that it was not properly activated.
Ask the people at the store the gift card came from or the iTunes Store staff for assistance.
(123153) -
had bought an itunes card and i had put in my iphone 5c but i haven't bought anything in a while and it says that i need to put security code but i forgot it says
Hello babichanjacob
Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I just bought an iTunes card in Spain but now I'm in Switzerland and it says it's not valid, what can I do?
Sorry, but there's nothing you can do. iTunes Cards are valid only in the country of purchase. So you cannot use that card in the Swiss iTunes Store. Sell or give the card to someone back in Spain.
Regards.
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