I bought a Leica Camera including a Lightroom licence that is not accepted by the software

I bought a Leica Camera including a Lightroom licence. Lightroom asked me to type in the licence. After I did it, the system anwers that this is not a valid licence number. Why? I received the licence from Adobe.
Volker Schöber

Try this link that should give the option to chat, phone and forums:
https://helpx.adobe.com/contact.html?step=LTRM_downloading-installing-setting-up_serial-nu mbers-redemption-codes_stillNeedHelp

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Bought a new camera and Photoshop advises me that it can not read my type of file.. Its canon 7d mark 2 and the extension is CR2.

Bought a new camera and Photoshop advises me that it can not read my type of file.. Its canon 7d mark 2 and the extension is CR2.

Hi EddieGerdak,
The update is available now.
Release details:
Lightroom 5.7: http://blogs.adobe.com/lightroomjournal/2014/11/lightroom-5-7-now-available.html
Camera Raw 5.7: http://blogs.adobe.com/lightroomjournal/2014/11/camera-raw-8-7-and-dng-converter-8-7-now-a vailable.html
Regards,
Pete

On my CC drop down menu why is it only Lightroom app that does not have CC

I have historically used Lightroom as a single purchased product and recently I purchased Creative Cloud.
As a new user I am very unfamiliar with things but I noticed On my Creative Cloud drop down menu containing a list of all my apps I noticed that each of my apps conclude with CC at the end.
with other words
Photoshop CC
Bridge CC
Edge Inspect CC
Scout CC
Lightroom NOTHING ?
On my CC drop down menu why is it only Lightroom app that does not have CC at the end of Lightroom.
Has the system recognised my old Lightroom and it has not installed a CC version or is this the same for everybody out there and if so why?
Why no CC on the drop down menu after the word Lightroom?

Why no CC on the drop down menu after the word Lightroom?
Nothing to worry about. It's the same for everyone and it's normal.
Lightroom does not follow the Cloud version numbering (yet). It's always had its own version numbering.
When the Cloud was first released there was no Lightroom included.
Adobe added Lightroom to the Cloud later but never added CC to the numbering. So yet another layer of confusion was added to the versioning of Cloud software.
There are now two distinct versions of Lightroom:
Lightroom 5.6 (perpetual license, does not include Lightroom Mobile)
Lightroom 5.6 (Cloud which includes Lightroom Mobile)

Lightroom ver 6 does not tether to the New Nikon D7200. When will this be resolved?

Lightroom ver 6 does not tether to the New Nikon D7200. When will this be resolved?

Hi jthistlejr,
This functionality does exist. Click on the microphone icon or video camera icon in the active video chat in order to select from the permissions drop down.
Also see:
*[[Firefox Hello can't access my microphone or camera]]

I bought pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

I bought Pages ages ago using an iTunes account that no longer works as the email address has been closed down. How can I now update my Pages app, if it asks me to sign in using this now defunct email address?

All apps are always tied to the account from whaich they were purchased and will always have to be updated using that account.
Just because the e-mail account is shut down, has nothing to do with the itunes account. Why did you create a new account? Why not just change the e-mail associated with the old account?

Need to download Lightroom CS6 that is NOT creative cloud.

I need hoping to get a downloadable version of Adobe Lightroom CS6 (that is not creative cloud) to activate with my product code. My brother helped me purchase adobe lightroom, he is an Adobe employee, last year. I had downloaded Lightroom application at that time and saved it to my external hard drive to install on my computer at a later date. Well it turns out I lost my external hard drive!
I have my product key and confirmation email, but can't seem to find a proper downloadable version of Lightroom that will work with my CS6 product code. I tried to download the creative cloud version of lightroom that's from the adobe website, but my code doesn't work with it. I can't seem to find any another lightroom download available that actually installs to my computer (I assume this is probably because of all those Adobe PIRATES!)
Please let me know if you can help - I have my product key and everything! Thanks!

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

As a teacher at a audiovisual institute i bought adobe cs 6 mac nl. Unfort. it does not accept my nu

As a teacher at a audiovisual institute i bought adobe cs 6 mac nl. Unfort. it does not accept my number ( i uninstalled all my previous adobe's) what to do?

Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
-http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

I purchased Lightroom from B&H Photo a few months ago. I did not instal the software, because I was purchasing a new computer in the near future. I am now purchasing that computer, but cannot find the software. B&H suggested that I contact you directly

I purchased Lightroom from B&H Photo a few months ago. I did not instal the software, because I was purchasing a new computer in the near future. I am now purchasing that computer, but cannot find the software. B&H suggested that I contact you directly to help me. I have the receipt, and you can look to see that the program was never used. It would be great if you could just send me another copy of the software. Thank you very much.
Marc

Download from Adobe's website
Win: Adobe - Lightroom : For Windows
Mac: Adobe - Lightroom : For Macintosh
Install then enter your serial number when prompted.
I have the receipt, and you can look to see that the program was never used.
The receipt is only of use to B&H. Adobe will have no record of it.
If you quote an Adobe Lightroom serial number then Adobe can confirm if that serial number has ever been registered. That step should not be required at this stage though. Just install the software.

Why is my downloaded Lightroom CC (2015) does not start? The download is successful otherwise okay. The shortcut appears on the desktop etc. But the program does not start.

Why is my downloaded Lightroom CC (2015) does not start? The download is successful otherwise okay. The shortcut appears on the desktop etc. But the program does not start.

Thank you help ! [?]
2015-04-29 19:58 GMT+02:00 kglad <[email protected]>:
Why is my downloaded Lightroom CC (2015) does not start? The download
is successful otherwise okay. The shortcut appears on the desktop etc. But
the program does not start. created by kglad
<https://forums.adobe.com/people/kglad> in *Creative Cloud Download &
Install* - View the full discussion
<https://forums.adobe.com/message/7495290#7495290>

"The file is from a camera that is not recognized by the raw format support in lightroom"

I get this error message every time I try to upload raw files to lightroom 4 on my mac. I have a nikon d600, So the camera is supported by lightroom. Furthermore, I have downloaded these same files, with no problem, on my desktop in lightroom.

If you are downloading straight from the camera it is fraught with problems.
Numerous different cameras from different manufacturers don't play nicely with Lightroom (it may be the other way around too).
If you have been trying to use a card reader ignore this post.
Tony Jay

I recently bought Photoshop Elements 12 and the system is saying that the Redemption Code is no longer active. How do I get a new code that will allow access to the software ?

I recently bought Photoshop Elements 12 and the system is telling me that the Redemption Code is no longer active.
How do I get a new Code number that will allow met to access the software?

you need your serial number. you used your redemption number to redeem your serial number.
if you don't know your serial number, check the account used to purchase or register your pse 12, Adobe ID

Canon EOS 100D is listed as compatible in Digital Camera RAW Compatibility Update 6.01 but when I connect my camera a message appears telling it's not compatible with the operating system?

Canon EOS 100D is listed as compatible in Digital Camera RAW Compatibility Update 6.01 and when I have checked for software updates there are none available. I've downloaded the Canon software, connected to my mac via the cable and followed the instructions in the manual. Sadly I just get a message saying it's not compatible with the operating system. I've tried inserting the memory card into the mac to and it doesn't seem to see it. Can anyone help please?

Camera RAW ≠ Camera driver, the RAW update is for the .CR2 canon raw image file (in your case) compatibility.
What happens when you try to import photos using Image Capture or iPhoto?
Can you take a screenshot of the error message?
I always prefer and recommend using memory card import over using the camera.

When I use lightroom mobile it does not show all the photos in my camera roll. I have 57 and it only shows 32

WHen I use lightroom mobile I have 57 photos on my iphone . I transfer them to my ipad and then I try to put them in Lightroom mobile from my ipad camera roll and only 32 show and transfer

Same problem here, and with even fewer photos. There should be 14 photos (per the LR collection info), but when I view on my iPhone (5s), only 11 appear. They do all appear on my computer. I've tried the following to make it work on my phone:
Creating a new collection and importing there. It says one photo is in the collection, but none actually appear.
Completely shutting down and rebooting the iPhone.
Deleting and re-downloaded the app.
None of these have worked.

I bought a new camera - Its very nice, but you can not take any pictures

Thats how I feel about Apple TV.
I have talked to Apple support a couple of times about
slideshows no longer work with settings from iPhoto. (Q-movie is NOT an option).
The apple people tells me they never heard about the problem.
I bought my ATV just for this option and now it does not work.
I am really not satisfied

Yes at one time slideshows from iphoto were supported, then the features in iphoto slideshows were improved and the assumption is that the tv could not play the new features, so the ability to play slideshows made in iphoto was removed. It's clearly not a bug it was an engineering decision.
You don't have to use imovie, use the export feature in iphoto. There is no problem with sound (whether you choose to use iphoto for your export or indeed opt to make your movies in imovie), I'm not sure why you would think there is.

So i am new to the Mac world, and just purchase a Macbook pro. I have a new Sony camera that i wanted to upload the software onto my Mac. Its a CD of the Sony editing picture program. I put the cd in the side slot, but how do i download and use it?

I need to figure out how to put this Sony cd picture program onto my Mac for my new camera. Im used to a PC, where it pops up and you download and can just click the icon and open the program. I have no idea where to find it or how to download it to my mac! help!

First, find out if the disc contains software for Mac OS X also, or only for Windows. This should be indicated in the camera user guide, or on the disc label. If it doesn't explicitly say it's for Mac OS X, then you have nothing to install (except possibly the camera's user guide in PDF format). You may try Sony's tech support site to find out if there is any Mac OS X software you can download. The camera's user guide or 'Get Started' doc should have this info also.

I bought a Leica Camera including a Lightroom licence that is not accepted by the software

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