I bought a mac air yesterday and i was trying to download maverick but i could not do it, i try to download the old version of numbers because i needed for work, but i could not neither, but now when i check to download numbers is asking for to pay?

i bought a mac air yesterday and i was trying to download maverick but i could not do it, i try to download the old version of numbers because i needed for work, but i could not neither, but now when i check to download numbers is asking for to pay?

You are mixing different issues. I will address Numbers.
Has Numbers ever been installed on this new Mac? Did you have the Mac App Store version of Numbers or did you have the DVD version of Numbers?
You should be able to redownload a previous purchase of the Mac App Store version of Numbers from the Purchases pane after signing into your account.
If you had the DVD version, then you will need to install that from the DVD media.

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I bought a mac air yesterday and it came with lion. Do i have to purchase the mountain lion?, I bougth a mac air yesterday and it came with lion. Do i have to purchase the mountain lion?

I bought a mac air yesterday and it came with lion. Do i have to purchase the mountain lion?, I bougth a mac air yesterday and it came with lion. Do i have to purchase the mountain lion?

Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
If you cannot get the free upgrade anymore, then you will have to purchase Mountain Lion.

HT1338 I am unable to update the newest version of itunes because I need to update my Mac OS X to version 10.6 or later but my computer keeps telling me that I do not have any updates. Help

I am unable to update the newest version of itunes because I need to update my Mac OS X to version 10.6 or later but my computer keeps telling me that I do not have any updates available. I am currently running version 10.5.8

You need to buy 10.6 on DVD.
(74703)

I have the latest Mac Air 13" and I have a Seagate 500MB external hard disk I cant copy or Cut any files on the hard disk and I cant even delete any files. I have the settings as Read and Write in the get info tab. Please help

I have the latest Mac Air 13" and I have a Seagate 500MB external hard disk I cant copy or Cut any files on the hard disk and I cant even delete any files. I have the settings as Read and Write in the get info tab. Please helpand also note that my hard drive was formatted on a Windows 7 Laptop.

thats the problem, its in MSDos (Fat) or NTFS for Windows.
Options.....
1. offload all that data on the HD onto your PC, THEN format the HD in EXFAT for use on BOTH PC and Mac for read/write.....then reload all (or as you need) that data back onto the HD
2. get another HD, and format it for Mac OSX extended journaled.
FAT32 (File Allocation Table)
Read/Write FAT32 from both native Windows and native Mac OS X.
Maximum file size: 4GB.
Maximum volume size: 2TB
You can use this format if you share the drive between Mac OS X and Windows computers and have no files larger than 4GB.
NTFS (Windows NT File System)
Read/Write NTFS from native Windows.
Read only NTFS from native Mac OS X
To Read/Write/Format NTFS from Mac OS X, here are some alternatives:
For Mac OS X 10.4 or later (32 or 64-bit), install Paragon (approx $20) (Best Choice for Lion)
Native NTFS support can be enabled in Snow Leopard and Lion, but is not advisable, due to instability.
AirPort Extreme (802.11n) and Time Capsule do not support NTFS
Maximum file size: 16 TB
Maximum volume size: 256TB
You can use this format if you routinely share a drive with multiple Windows systems.
HFS+ ((((MAC FORMAT))) (Hierarchical File System, a.k.a. Mac OS Extended (Journaled) Don't use case-sensitive)
Read/Write HFS+ from native Mac OS X
Required for Time Machine or Carbon Copy Cloner or SuperDuper! backups of Mac internal hard drive.
To Read HFS+ (but not Write) from Windows, Install HFSExplorer
Maximum file size: 8EiB
Maximum volume size: 8EiB
You can use this format if you only use the drive with Mac OS X, or use it for backups of your Mac OS X internal drive, or if you only share it with one Windows PC (with MacDrive installed on the PC)
EXFAT (FAT64) ------Can read/write from both PC and Mac
Supported in Mac OS X only in 10.6.5 or later.
Not all Windows versions support exFAT.
exFAT (Extended File Allocation Table)
AirPort Extreme (802.11n) and Time Capsule do not support exFAT
Maximum file size: 16 EiB
Maximum volume size: 64 ZiB
You can use this format if it is supported by all computers with which you intend to share the drive. See "disadvantages" for details.

My husband plugged my iPhone into his computer, created an account and now when I want to add apps it asks for his password not mine. How do I get my account back? Tried plugging it into his computer again. No prompt to change account back to mine.

My husband plugged my iPhone into his computer, created an account and now when I want to add apps it asks for his password not mine. How do I get my account back? Tried plugging it into his computer again. No prompt to change account back to mine.

Hi Trishw,
At the top of the iTunes Store window, you will see who is logged into iTunes. I'm guessing from your description, that it is your husband. If it is, click on the name to display the dropdown, log him out and sign yourself back in:\
Cheers,
GB

Accidentally merged my iPhone with my partners iPhone library now when she adds new app she is asked for my password

Accidentally merged my iPhone with my partners iPhone library now when she adds new app she is asked for my password, when she restores phone, my apps download onto her chosen wallpaper/phone 5c, she still has her content too, it's like we have two accounts merged into one even our music is one big jumbled mess! please help!?!?!

Yeah we thought about just syncing straight to her itune library... But the problem is she had used her iphone 3gs to purchase a boat load of new music and apps during the past 30 days or so... And those now only show up in my itunes library...
Also - I want to be careful not to wipe out all of my content by syncing her phone with my itunes again... Are there any precautions to take to make sure that the sync ensures content writing to her iphone ... rather than the other way around?
Thanks!

I have downloaded the garage band update version 1 to my macbook with osx but the old version of garage band is what boots up, New features are not present.

I have downloaded the new version of Garageband in an update to my new 2014 macbook with osx but it does not open with new features. It si still the original window for the app. Help. I reviewed the updates menu and it says it was installed.

I have the older 6.0.5. Looks like I'm way behind the newer version, and will need to download the 10.0.2. Will I still be able to access all of my own recordings after downloading the new version?
Yes, the newest GarageBand can open the projects from GarageBand 6.0.5.
GarageBand 10.0.2 is very different from GarageBand 6.0.5, it is more like a light version of Logic. It brings new features like drummers and arpeggiators, but dropped other importaant features like podcasts or the sound effect instrument. So you will want to keep both versions installed.
When you upgrade to 10.0.2, the installer will move your current 6.0.5 to a subfolder of Applications. On no account delete it, until you are perfectly happy with the new version. I am still starting my projects in GarageBand 6.0.5, set everything up with the easy to use GB '11 interface, and then add the finishing touches, drummers etc., in GarageBand 10.0.
Note: GarageBand 10.0 is free, but it is not a full version; you will have to make an in-app purchase to get lessons, instruments, loops. With GB '11 still installed, this should be free. See this document: Expanding GarageBand for Mac (v10.0) content with an in-app purchase

On my mac mini, the old 2.0.0.9 version is the default browser even though I downloaded v.3.16.19. How can I get rid of the old version once and for all?

I would like to eliminate the old version completely, as it comes up automatically and I don't see a way of deleting it from the mac.

I think the problem lays with Last.fm. I had the same exact problem as you. In your processes screen, end the task "lastfmhelper.exe" Last.fm still scrobbles. The tracks don't skip, although I notice there is still a bit of a lag in the first part of the song - but if you can deal with that, no skipping. I think you will have to end that task everytime you boot up your computer, or uninstall last.fm completely until they fix it; it is a bug in their software, as opposed to iTunes.

I downloaded 4.o and it booted 3.16. Now MAC OS can't open 4.0 and everything is gone. How can I get the old version back or get 4.9 to work. I run Imac 10.4.11. Thanks

I have no more details. That's I have. it just happened on the 4.0 download 3/29/11 8pm.

Firefox 4 requires at least OS X 10.5. You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

I bought a new imac transfered my data via timemachine and now when i want to open aperture it asks for my serial and when i put it in it says that is your upgrade serial please put in your original serial which i have no idea what that would be box gone

i used time machine to reinstall all products on a new imac machine. everything seems to be installed but when i open aperture it asks for my serial # and when i put it in it says that is your upgrade serial.. we want the original serial #. that box is long gone, how do i find that serial #

If you cannot find your original serial number, you will have to contact Apple with a proof of purchase, see these links:
Pro Application Replacement Serial Numbers: http://support.apple.com/kb/HT1861
Troubleshooting Professional Application Serial Numbers: http://support.apple.com/kb/TS2005
Regards
Léonie

Since downloading the "NEW' itunes my ipod touch will not sync correctly - songs I've added to playlists on my pc and podcasts that have newly downloaded do not synk to my ipod - I want the old version back with the album cover display - help

Now running itunes version 11.0.1.12 since the update I've added songs to playlists and they won't sync - I was able to get the songs into my ipod library by downloading from the cloud but they wouldn't even sync from my pc library to my ipod - when I first downloaded this crappy update - so sorry i did - the thing wouldn't sync at all after rebooting my windows xp pc three times it says it syncs fine and goes through all the motions but it won't pull over new content at all - songs or podcasts - on top of that the new version seems to have done away with the album cover display - I just got an android phone as a gift i was going to take back I may keep it now and drawer my beloved ipod now that apple has made it obsolete

There's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0

My Firefox will not pull up, even after I uninstalled the old version and installed the new version. What is wrong with it? It only had this problem recently.

I am having problems getting Firfox to open. I have unistalled the 14. version and then installed the 15. version hoping that it would fix the problem. It didn't. I have even tried restarting the computer, which also did not solve the problem. I know it is not the computer, because all other applications open properly, except this one. I would like to know what is going on and the problem to be fixed please.

http://kb.mozillazine.org/Browser_will_not_start_up

HT5299 I bought a macbook air yesterday and the thunderbolt update does not support my new mac

I purchased a new mac among with the thunderbolt to gigabit adaptor and now i tried to install the thunderbolt update on my new mac and it says that it is not supported on my mac.

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273

I bought a Mac on craigslist and it was working fine I shut it off and brought it home. Turned it back on and the only account I could access was the guest. I called it's not stolen but I don't know how to restore or reset the passwords i have no disk?

I don't know what to do??

Contact the seller to obtain the needed discs that should have been included. Otherwise, if it's an Intel model you can buy Snow Leopard at an Apple store. If not there's this option:
You can contact Apple Store Customer Service at 1-800-692-7753 and purchase replacement discs.

I bought a macbook air yesterday and it doesn't come with mountain lion is this normal?

Other than that i have tried to update the software 3 times or more and it keeps telling me that an error has occured and it wouln't allow me. Anything i can do?

You need to request authorization first: https://discussions.apple.com/thread/2784640?start=0&tstart=0

I bought a mac air yesterday and i was trying to download maverick but i could not do it, i try to download the old version of numbers because i needed for work, but i could not neither, but now when i check to download numbers is asking for to pay?

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