I bought a mac book pro and it takes to this people in apple 4 month to repair it, I bought a mac book pro and it takes to this people in apple 4 month to repair it
Although i was sold a product with "global guarantee" i takes 4 month to this company to repair a hard disk for a new product (bought in feb 2012). Of course they never say this when you are buying the product.
There are about 5 different "oficial resellers" in Argentina. Only one of them accepted to repair the computer but told me that it will take 4 month. I left my mac book there on may 2nd and still waiting. They say that the priority is for the ones who buy the product here.
So I called the people at regent street store and they sent me to the apple care. The apple care sent me to the apple store. The apple store asked me to bring the computer back to uk..... So i bought a lenovo....
Similar Messages
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I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any individually nothing happens at all. It also does not ask me for my password any more but my iPad and mac book do.
I have signed in and out of the app store and the password is correct. I have tried both kinds of reboot but that did nothing. I have tried to update the apps by connecting phone to Mac book pro...it shows the apps being download on the Mac book and says it will sync them to my phone but it does not. Everything else on my phone works fine.
Any ideas ...Please!Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?
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WHY DOES MY MAC BOOK PRO SHUT OFF ON ME? SO FAR THE INFO I GOT 4 IT IS A MAC OS X VERSION 10.7.3 THE PROCESSOR IS 2.4 GHZ INTEL CORE 2 DUO MEMORY IS 2 GB 667MHZ DDR2 SDRAM I DON'T KNOW HOW OLD IT IS BECAUSE I BOUGHT IT USED SORRY I HOPE THIS HELPS THANK YOU
Sounds to me like you may have gotten a machine with hardware issues, but it's hard to say. It will shut down if it gets too hot, but that's not a normal occurrence. I have never seen a MacBook Pro shut down due to heat, even after lengthy 3D gaming sessions where the fans are running fast and the bottom of the machine is unpleasant to touch.
First thing I would try to do is reset the SMC. If that doesn't help, erase the hard drive and reinstall the system from scratch, which you should always do with a used machine anyway.
If a fresh system doesn't help, you'll need to get it checked out by Apple.
Edit: Oh, and sig is absolutely right... please don't post in all caps! It's very irritating. -
I bought the Dreamweaver CS5 for Windows a few years ago. Now I have also a Mac Book pro, where I have to Install the Dreamweaver CS5. I have made the Download for Mac, but I can't Install it. When I push the button, I got an error message.
CS5 for Windows can only be installed on Windows operating system.
You would need to purchase CS5 for Mac OS.
Given that CS5 is now 4 versions back, it's unlikely you'll find a copy.
You could get DW CC from the Creative Cloud which supports both Win/Mac platforms.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
Nancy O. -
I have bought a Mac i7 3 days ago and i can hear a weird noise in intervals like some sort of blowing sound ; is it normal or should i be worried about this ? please advise .. my model is i4 13 inch mac pro .. thanks in advance!!
We have a MacBook Pro and it is usually quiet, but it sits in a stand to allow air under the bottom.
Just my opinion, but based on experience.
You are still eligible to purchase the longer term AppleCare warranty I think (3 years if my memory is correct). While it is an expense that you may never need, in my opinion, it is cheap insurance based on the cost to repair computers. I buy it and more than once it has paid for itself many times over. Not that Apple products are bad, but electronics do weird things at times. -
I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it from the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?
You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
What you want to do is in iMovie, choose File/Share/File, and export that way. It creates an .mp4 file that should be readable on Macs or Windows.
You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years. -
i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?
You have to add another email address on one of the two devices that you can use as the "You can be reached for FaceTime at" contact address and then remove/uncheck the Apple ID email address as the contact address on that device. The way you are currently setup is like to trying to call yourself on your on phone - from your own phone.
Using the iPad as the example go to Settings>FaceTime>You can be reached for FaceTime at>Add another email address. Then add a working email address in the next window. Apple will verify the email. Go to the inbox of that email account, read and respond to Apple's email in order to complete the verification process.
Go back to Settings>FaceTime>Uncheck the Apple ID email address and make sure that the new email address is checked/selected (you will see it being verified again) and that new email address will be your contact address for the iPad. -
I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out. I looked at system settings on trackpad and it is set, but does not work How do I get it started?
This is really unfortunate. I'm sorry that nothing works. I was going to mention holding down the power button and doing a force shutdown but you already did that. You might need to take it into the Apple store. I don't know if booting into safe mode would help. You would have to turn off the machine again, hit the start button and hold down the shift key after you hear the tone, but normally you would let go of the shift key when you see the apple logo and spining wheel. Maybe by holding down the shift key after you here the tone will cause the screen to come back on? The other option is to start up from the 'install disk' if your machine came with one. You would insert the disk, then shut down the computer, and hold down the C key right after hitting the start button.
Here's the link for the safeboot
http://support.apple.com/kb/HT1564?viewlocale=nl_nl -
Hi,
After I Repair The Permissions On My Mac Pro, Then I Verify The Permissions And They Have To Be Repaired Again And Again.
Why Does This Happen All The Time.
Please Reply,
JamesAs long as the report ends up with 'Permissions repair complete' then, as far as permissions go, you are fine. You can ignore the various statements in the report:
Permissions you can ignore on 10.5 onwards:
http://support.apple.com/kb/TS1448
Using 'should be -rw-r--r-- , they are lrw-r--r--' as an example, you will see the that the permissions are not changed, but the | indicates a different location. This is because an update to Leopard onwards changed the location of a number of system components.
Poster rccharles has provided this description of what it all means:
drwxrwxrwx
d = directory
r = read
w = write
x = executeable program
drwxrwxrwx
| | |
| | all other users not in first two types
| |
| group
|
owner -
Just got Mac book pro. I can't connect to office remotely thru the remote window. My office is window based and I have no problem connecting while at the office thru the server but cannot at home. Any help would be appreciated!
This what my IT replied with:
That teh MacBook cannot connect with RWW because it requires Active-X to connect. That MAc browsers (Safari) do not use Active-X but only Windows (IE) uses Active-X control.
It would seem to me that there must be a way around this. Any help?
Thanks, -
When turning on Macbook pro laptop I receive a blank screen for a few seconds, then a folder with a ? is displayed and remains as if the computer is now Frozen. Mac book Pro leopard operating system. What can I do to get past the freeze?
Could the disk have failed?
Can you hear it?
Boot from the install DVD and see what Disk Utility says. -
I cannot get my bookmarks and reading lists to sync over my devices. I've checked the iCloud settings on both devices and still nothing. Using a retina iPad and a new mac book pro
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID) -
Is it possible to simultaneously streaming to multiple Apple TV devices, i.e. have the same music/movie projected to multiple devices, TV in Den and in Living room. Understand two Apple TV devices are required but will my MAC pair with both devices and stream the same material simultaneously? Let me know, Thanks, Eric
Hey ekrebs66,
Thanks for the question, and welcome to Apple Support Communities.
It is possible to play music from iTunes on multiple speakers, which can include AirPlay to multiple Apple TVs. At this time, the multiple speakers option is compatible with music playback only. For more information, see this article:
iTunes 11 for Mac: Choose which speakers to use
http://support.apple.com/kb/PH12151
Thanks,
Matt M. -
Hello (hopefully someone can shed some light on my issue)
I own as above a MAC PRO (Early 2008) this has a RAID card installed along with two 15k.7 cheetah hdd (320gb) and a spare drive, (which i made a regular drive)
a while ago i had to replace the RAID card battery, so i did this, over a year later the same thing happened again, but as previous just left it and the system seemed fine for ages, until last night i was working in PHOTOSHOP and everything just froze and the screen kind of appeared GREEN, could not do a single thing. So restarted the mac, this time grey screen for ages and a message appeared, (macs version of blue screen) (see attached).
I restarted the machine and this time a flashing question mark folder!
could not do a thing.
so i found my copy of snow leopard and got the computer to run this and at least launch the DISK UTILITY and (Interestingly in the drop down menu RAID UTILITY was also in the menu) but it did not matter which utility i used the (RAID or DISK) neither could see any of drives, just the dvd drive.
so looked around on you tube and various forums and discovered if i take out the RAID CARD and re-plug the main lead from the RAID card back in to the LOGIC BOARD I would be reverting the MAC to a normal regular non-RAID computer.
After performing this HARDWARE task and inserting all three HDD, and running the DISK utility from the drop down menu via the SNOW LEOPARD disc.
(interestingly since the RAID card had been removed the RAID UTILITY from the drop down menu no longer appeared). running disk utility I can now only see the regular (spare) hdd and DVD Drive, but the two RAID HDD , again, still do not show up DISK UTILITY?
O.K. so i could chuck out the RAID card (AND RAID HDD) and just go with a regular set-up, and run a back restore from Time Machine on a NEW hdd purchased.
but what is wrong with the RAID, is the card at fault or are both HDD used for the RAID knackered? can i perform any tests, to see whats what?
thanks for your help in advanced.hello people, the issue was in fact the GRAPHICS card nothing to do with the HDD or RAID system ( although this did cause issues with the RAID system it basically lost its way) below is my replay to another similar problem some one else had!
working in photoshop and then everything stopped working and the lot froze! only option was to force shutdown (via button).
and try to restart, hoping all was fine, this was not the case :-(
I had the added issue of the RAID card system, that i have, this was confused to say the lease and would not behave or work, causing the start up to hang.
so i thought the HDD must be bust and the root cause. ( but soon learnt it was not the cause )
...bought a new HDD removed the RAID card and replugged the cable from RAID card into LOGIC board, ( making the computer act like any normal non-RAID system). I managed to install the OSX, using the snow leopard disk way. once the mac was running, i started to notice the screen would flicker and started to see 'artefacts'. so i started to reveal my symptoms to the web and forums and soon discovered that my graphics card could be the issue all along?.
(nvidia geforce 8800gt 2x dvi).
I read up on that a fix, could be either A. reply the thermal paste, as the card could be over heating or B. stick the card in the oven trick.
Tried option A. first and nothing still issues, so last night took the plunge carried out option B. and ta da it worked! i even managed to run
from my new HDD my lasted install OS X, absolutely fine. I then thought, maybe i could repair my RAID so replugged all the HARDWARD back in and
carried out a disk repair and disk permissions on drives( took a small amount of time), via the SNOW LEOPARD disc - (Disk utilities) and this worked and now have my system working as it was just over 6 days ago.
what was the cost to get this? bought a new hdd so 40.00gbp and thermal paste and cleaner kit ( your still need to do this ) search video card trick on you tube.
and renew thermal paste, approx 15.00gbp, technically i don't need the new HDD, but it was all part of the trial and error way i went. ( i do have extra storage as a result!)" -
Can I purchase Mountain Lion and make a flash drive bootable? I do not want to install it on my Macbook Pro. I have Snow Leopard on my Macbook Pro now, and due to my hard drive needing repair, I need to boot off of another source, like my flash drive. I am in Paris and my Snow Leopard DVD is in Texas.
Mac OS X has a built-in disk diagnostic and repair program called fsck or file system consistency check. Here’s how to verify and repair your startup disk with fsck. As soon as you hear the startup tone, press and hold Command-S on the keyboard. Keep holding down those keys until you see a black screen with white lettering. This is called “booting into Single User Mode.” As the Mac boots in this mode, the screen reports each step of the process. The line should end in root#. Right after the root# prompt, enter the following: /sbin/fsck -fy
If repairing the disk in single user mode fails, it means one of two things. Either your hard drive itself is failing (a hardware failure), or the directory damage on your hard drive is beyond the capability of the built-in repair procedures in OS X.
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