I bought a mac companion for my desktop mac running os x but received the following error message when I tried to install the quikprotect software download: "power pc no longer supported." I did not read that anywhere when investigating. What gives?
I bought a mac companion for my desktop mac running os x but received the following error message when I tried to install the quikprotect software download: "power pc no longer supported." I did not read that anywhere when investigating. What gives?
PPC, also known as PowerPC has not existed on Macs since the beginning of 2006. Apple made a bridge software and included it with Mac OSes until 10.6.8 known as Rosetta that would allow you to run software written for the PowerPC Macs. 10.7 and later can't run that bridge software. You have one of several options:
Install 10.6 retail on a USB Flash drive, and run that application while booted from there.
Find an update designed for 10.7 or later of the software.
Find a combination of Virtualbox or Paralllels that can legally run a version of 10.6 side by side with your 10.7 software.
Run Windows on your Mac with Virtualbox or use CrossOver that requires no Windows to run a Windows version of your application.
Your Mac is an iMac Intel. I will ask a moderator redirect your thread to the 10.7 forum, and no action is needed on your part.
Similar Messages
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Please note the 'quote' above. That is the error message I receive. It asks me to click 'OK' to terminate the program, or click 'Cancel' to debug the program. Either button I click terminates the program.
-> [[Backing up your profile|Backup your profile]]
-> Now Completely [[Uninstalling Firefox|Uninstall Firefox]]
* REMOVE USER DATA AND SETTINGS
* Restart your system
-> Download latest Firefox version from one of these links using some other Web Browser:
* http://www.mozilla.com/en-US/firefox/new/
* http://www.mozilla.com/en-US/firefox/central/
* http://www.mozilla.com/en-US/firefox/fx/
* http://www.mozilla.com/en-US/firefox/all.html
-> [[Installing Firefox on Windows]]
* http://kb.mozillazine.org/Installing_Firefox
Check and tell if its working. -
I work with a Mac & I had to restore my computer for my time machine back-up. When I attempt to open/edit a photo with either camera raw or photoshop I get the following error message: Error 150:30 , it also sys that licensing for the product has stopped working?
Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
If not, you must reinstall your CS4 suite. You don't need to delete your preferences, so it should be the same as before.
Error "Licensing has stopped working" | Mac OS
Gene -
I have downloaded "Lightroom_5_LS11_mac_5_7.dmg" for Mac to update my Lightroom 5.6 (build 974614) but when I attempt to open it I get the following error message "Lightroom_5_LS11_mac_5_7.dmg can't be opened as the disk image is not recognised". I'm running Yosemite OS 10.10 on a Macbook Pro (Retina, 13-inch, Late 2012 with 2.9 GHz Intel Core i7 processor).
Vk2mh it sounds like the download was not complete or corrupted. Where are you downloading the update from? Have you tried downloading again?
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I have OSX 10.7 Lion. I set up a separate email account for my wife. All of a sudden when she tries to enter and website from email we get the following error message. JavaScript; The notnull validator has already been loaded. From there we can't seem to go any where. When you hit OK it just keeps appearing and the only way to get out of it is to quit Safai. If you try and got directly to Safari you get the same error message and can't go any further. Please help.
What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. I amrunning iTunes 8.2.1 (6) and not able to upgrade iTunes on this computer. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message:
Cannot complete iTunes Store request. A required iTunes component is not installed (-42404)
Please help.Is this music purchased back in DRM days? I don't actually have any iTunes music so I can't test with my iTunes 7.5, but I know that without iTunes 10 you cannot even connect to the store anymore. I wouldn't think that would require an active connection to the store all the time, otherwise how could you play music on a computer in the middle of nowhere? Did you do something to trigger iTunes suddenly wanting to connect and check on machine authorization?
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I keep getting the following error message when I try to update my itunes, "There is a problem with this windows installer package. Aprogram run as part of the set up did not finish as expected. Contact your support personnel or package vendor."
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
I got a Model Number: A1181, My hard drive burned out. I bouhgt a new hard drive Wd Blue Scorpio 500 GB. When i tried to install the MAC OS, it identifies a hard drive with 3.6 TB and i'm not able to do the installation. I touhgt the new ard drive was bad but i was able to install windows XP. Any ideas what do i have to do?
Well, let's hope that nothing was jiggled out of place when you were installing the new hard drive. Your optical drive may just be out of alignment or the disc you have is "dirty." Get a lint-free cloth and some rubbing alcohol, then clean the disc as thoroughly as you can starting from the center and working outward in a concentric circlular motion. See if that helps. In particular clean the inner portion well.
If this does not help, then you have a problem. You have opened the computer yourself. That action voids all support from Apple. If you take the computer in for service the store may refuse to service the computer. This is not related to your now expired warranty. -
I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
When I tried to run php file I am getting the following error message, "/home/karthick/Desktop/PHP files/third.php could not be opened, because the associated helper application does not exist. Change the association in your preferences." How to fix this?
first, you just asked me to use MS file Explorer to see what the properties were.,..and to ask what happened. Yes - that's on my hard drive. The problem I have is opening word files in a DB that is web enabled.....I've used Firefox browser for that, and everything else , for years...... When I look at the Tools, and options on FireFox., as your support page noted.....NOTHING is listed in the Applications tab....hence my note asking for help. The file I need to open is a Word file out on a web enabled DB. It's not on my hard drive - I have to problems opening docs there - but for that, I don't use Firefox
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have removed my pop-up blocker completely and still receive the following error message when attempting to download iTunes: "The file was blocked because it does not have a valid digital signature that verifies its publisher".....any ideas?
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
The latest version of iTunes did not install properly on my Windows 7-64bit PC. I am getting the following error message: "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services."
I have tried the following troubleshooting steps without success:
Restart PC
Uninstall iTunes and attempt to reinstall
Verify that I am signed in as an administrator
Download and save iTunes64Setup file, right-click, and run as Administrator
Disable Norton antivirus software
Any suggestions would be greatly appreciated!Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
I recieve the following error message when trying to install Quicktime for Windows "Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory." I just trying to get the latest version of iTunes. Thanks
"Error writing to file C:/Program Files/QuickTime/QTSystems/QuickTimeCheck.ocx. Verify that you have access to that directory."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Hello,
this morning I received the following error message when the iPhone connected to iTunes: i
tunes could not check for an update to the carrier settings for your iphone. an unknown error occurred (1635)
any ideas? thxI get the same error (although in Dutch ;-)).
It also says something like (I'm translating): "Make sure your network settings are correct and your networkconnection is active or try again later." Is there a way to find out these "correct networksettings"?
I now get it for a week, eacht time I connect my iPhone to itunes... -
When I turn on my computer I get the following error messages:
Insecure Startup Item disabled. "Library/StartupItems/HP IO" has not been started because it does not have the proper security settings.
Insecure Startup Item disabled. "Library/StartupItems/HP Trap Monitor" has not been started because it does not have the proper security settings.
How do I fix these?Library/LaunchAgents: com.promethean.activmgr.plist
Library/LaunchDaemons: com.microsoft.office.licensing.helper.plist, com.promethean.activhardwareservice.plist
Library/StartupItems: HP IO folder - HP IO, Resources, StartupParameters.plist
HP Trap Monitor folder - HP Trap Monitor, Resources, StartupParameters.plist
These are the system extension errors
"/System/Library/Extensions/AppleGraphicsControl.kext"
"/System/Library/Extensions/AppleGraphicsControl.kext/Contents/PlugIns/AppleMux Control.kext"
"/System/Library/Extensions/AppleGraphicsControl.kext/Contents/PlugIns/ApplePoli cyControl.kext"
"/System/Library/Extensions/BJUSBLoad.kext"
"/System/Library/Extensions/EPSONUSBPrintClass.kext"
I do not know what any of these do or how to fix them. I have run multiple disk permission repairs & disk repairs. The startup & system extension errors continue to come up.
I even followed the directions to move HP IO & HP Trap Monitor to the trash, run disk permissions repair, put back in folder, then restart - and still am getting error message.
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