I bought a Macbook pro for my wife.  Video is typically pathetic compared to Windows.

Video playback doesn't come close to Windows performance.  I am regretting not buying a windows machine for half the cost but,  I was tired of fielding occasional but steady questions on how to fix her windows laptop.  The Mac adhearants at work said this was the way to go.   My IT guys, advised against it.  Our IT will not support MAC but they will work on our PC's if we take them in. 
This machine is ok but the video playback is awful and usually unworkable.   The video is choppy.  Constantly tries to buffer? and is unuseable.  The desktops and windows laptop work flawlessly.  Still getting the calls but I have to tell her to use her ancient laptop.  One of my cohorts indicates it is typical of macs.  He, however,  despises Apple machines and after a month, I am getting that way as well. 
Do others have this and live with it or is this machine defective?  If that's the way it is, I need to get rid of it for something better.  Do I have to drive this machine in to their expert center to have it looked at?  I don't use it but I need the thing to work for my wife.  2200 dollars for someting that has difficulty with youtube is unacceptable.

It's not just you tube.  It's other videos that become available on typically news sites.  If it is a longer program, we have to dust off the Windows laptop or the desktop which work fine.  Apple says it's our internet connection speed,  My service is fiber and 18 k or m...I don't know which but it's not slow and other computers, including Ipads work.  The macintosh notebook just ***** at this.  Do I opt in or out of that html 5. I'm not sure what i'm looking at or for. 

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