I bought a macbook pro today, but it doesn't have the free upgrade to os x mountain lion?
Initially it showed the upgrade in the app store, but now it's not showing up. I've tried going to the "up to date" apple page but that's not working either. Any other way I can get it?
If it's a non-Retina MacBook Pro, install this 10.8.2 update > http://support.apple.com/kb/DL1581
If it's a Retina MacBook Pro, install this OS X update instead > http://support.apple.com/kb/DL1603
Similar Messages
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Just bought a MacBook Pro and when i try to get the free download of Lion it aks for my details but one of them is State which only alows 2 charecters and I live in spain....
How do i get my free Lion update????Thx i found the answer
https://discussions.apple.com/message/15658181#15658181 -
it has been only about a month that i bought my macbook pro 15 but it is heating up really fast on the left side even when the cpu usage is only 10%...i'm worried if this is a problem of the hardware?
The way something "feels" is very subjective. We would need to know your actual temps. You can install the free iStat Pro widget which is available as a download directly from Apple:
http://www.apple.com/downloads/dashboard/status/istatpro.html
Let us know what CPU temps you're seeing at the time you feel your machine is hot. As you indicated your CPU usage was only 10%, that would imply that you already know that heavy CPU usage would be one cause for your machine to be running on the warm side... but that doesn't seem to be the cause here. -
I just bought a MacBook Pro today and when I try to open iPhoto, it tells me "You can't open the application on iPhoto because it may be damaged or incomplete." Please assist me.
Pat Di Paolo wrote:
Im sorry to say this did not work for me.
Pat
Why did you mark your post as solved?
You will be better off posting in either the Lion or the iPhoto forum areas as this area is for Macbook Pro issues. You are having software issues. -
I've bought a Macbook Pro yesterday, but there is no mac os xlion on it. Now my question is where can I download it for free?
Submit your claim here: http://www.apple.com/macosx/uptodate/
In about a week, they will send you a code to download it from the Mac App Store for free. -
I just bought a macbook pro. But I got Lion instead of Moutain Lion.
I tried to upgrade it in the app store, but it requires me to purchase it first. I thought that I suppose to get mountain lion straight away.
How can I upgrade it for free?Dzufar wrote:
Sorry, i forgot to response. I've gone to the store where i bought the macbook. I told them about this, they said that they were sorry about the services and that they cannot do anything about it. They asked me to call the apple service about the upgrade. I called the services, and all that they said was the period where upgrade is free was over. and if i want to upgrade it, I have to buy it. No free upgrade. And said that he cannot comment anything about the services provided by the store.
oh well. just have to live with it.
Oh yes they can! Apple's policy is that you have 14 days from the date of purchase to return the comp.....no questions asked!
You should return it, get your $$$ back. Then purchased another one that has ML from a reputable Apple reseller and/or from an Apple Store (online or off). -
I bought a MacBook Pro I can not sign up for the updates, because I do not have credit card. Only own debit card, but the system does not accept. What can I do?
You do not need to "sign up" for downloading updates. Just run Software Update and let it access them directly thru the App Store.
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I bought my Macbook pro in 2010 and had Snow Leopard which I upgraded when Mountain Lion was available. Now it keeps saying Mavarick is available. Is that another update? Or is that something else?
Mavericks is an upgraded System in the same way that Mountain Lion was, the difference being that it's free. You can download the installer from the Mac App Store (the system requirements are the same as for Mountain Lion so you should be OK there). I've not got it: reports suggest that it is an improvement over Mountain Lion but it has some quirks that may or may not be an issue for you. It has its own forum, so you could look there for information.
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If i bought a macbook pro on 4 juin,can i get the upgrade of new max os lion free?
if i bought a macbook pro on 4 juin,can i get the upgrade of new max os lion free?
i buy it directly from the apple store.Might be a discount voucher near-term, to match up with past programs. That would positively scream "epic win" in addition to being a really nice gesture by Apple. But this is an educated guess.
We still have to find out how 10.4 and 10.5 holdouts from late '06-mid '09 (and y'all know who y'all are, ladies and gents) are going to get Lion based on the only system requirement of a 64-bit CPU. I suspect a Mac Box Set refresh would be in order for this task.
Also: how would one reinstall Lion "clean" if, say, the hard disk flips out or one just doesn't want excess baggage gumming up his machine? Recovery partitions assume the worst won't happen.
Unfortunately, this also leaves the earlier '06 Macs on life support and effectively kills off all prior Macs with PowerPC chips, so to anybody with a Core Duo or G-series chip, Apple wants you upgrading hardware--NOW!
Nate -
Ok, so basically my charger fell apart on my MacBook pro(2010) and I didn't have the money for a new charger, I got it in the states too if that's relevant. Basically my laptop will not charge, I bought a new charger yesterday and it's still no-use,not charging . No green or orange light coming on on the new charger either.
It is one of the items that Apple gets criticized at regular intervals. The MagSafe connector is proprietary and unlicensable, so the company has a lock-in on the power options. And as you have now found out, your hijinks trying to avoid buying an expensive new charger may have caused more damage and led to a total no-charge condition.
If lucky and no physical damage has occurred (there IS a fuse in there somewhere on the circuit boards), maybe resetting the SMC can restore charge functionality, provided there is still enough juice: http://support.apple.com/kb/HT3964 -
I am trying to use an external 3g modem made by Huawei model e173s-6 and when I do connect it on my usb port the macbook pro just do not recognize it. I own a 2012 model with mountain lion 10.8.2 . What should I do ?
I still don't know what happened to my test Aperture Library after the update to 3.4...Not only were my previews lost, but so were the original images! Needless to say, I haven't bothered to update the main library on the Mac Pro because I don't want to deal with this level of uncertainty (even with backups in place).
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what do i need to connect my mac book pro to the tv with the mac's thunderbolt port to hdmi? I have the newest macbook pro. I'm wanting to have the best picture I can get from my 1080p tv. thanks
Thanks Community! I solved the problem. In fact it was not a problem but lack of understanding. These guys at Apple are way ahead in thir thinking. I will try to explain as short as I can.
In Lion, ihe Prefferences/Display show only two choices: 6-7 steps of resolution and some color tab. No two screens, no two display to overlap, nothing for us to do. "That was the problem"! Everything is automatic.
When I connected the HDMI cable to the Miniport into a T-bolt slot, the TV screen showed the "spiral galaxy" how Zyriab is calling it. In fact he gave me the best clue. That shows the connection is good. But where is the Mac Book image?
You have to drag it to the right out of the Mac Book display area, and "voila!" it will continue on the TV screen. The same with the mouse pointer, push it out ofthe Mac Book display area and you see it on the TV sreen. Good image, you can keep the max resolution, etc. The sound is still on the Book's speakers. I have to figure that out.
Thank everybody, especialy Zyriab, ne was the closest.
High regards to everybody -
Can someone please help me re-install my Creative Design 5.5 on my Mac? My MacBook Pro recently crashed and had to have the hard drive replaced. The back up from Time Machine is not reinstalling the program. Since I have the download paid, and codes, I need direction on how to reinstall -- HELP?
Hi bodegakc,
If you have the serial number then please use the below mentioned link to download the product you are looking for .
CS5.5
Also before installing Please go to Applications-->Utilities--> Adobe installers and if there is any uninstaller for CS5.5 , you can remove it and do a fresh install.
You can also use creative cloud cleaner tool before installing.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Thanks
Nikhil Gupta -
I bought Mac Book Pro on 6/9/11. Is that free upgrade to Lion?
I bought Mac Book Pro on 6/9/11. Is that free upgrade to Lion?
Yes. Apple - OS X Lion - Get up to date.
Go to: http://www.apple.com/macosx/uptodate/ then click: Redeem from Apple Online Store -
To run iTunes in 64-bit mode, select the iTunes application in the Finder, choose the “Get Info” command in the File menu, and uncheck the “Open in 32-bit mode” checkbox in the iTunes Info window. but i doesn't have the tick thing plus i redownloaded it again and same message comes up
Have you disclosed the "General" brick in the "Info" panel? Click the disclosure triangle to the left of "General":
What is your iTunes version and MacOS X version?
-- Léónie
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