I bought a movie from itunes and it will not play.  gives  me a prompt to sign into itunes to play, but am already logged in?

I had to wipe and re install Itunes on my mac minni.  When I bought the hobbit, it will not play.  I get a prompt to sign into Itunes and the movie will not play.  I am logged into Itunes and still no luck?

I am having the same trouble

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    You should be able to play films on windows computers, if it wasn't compatible with it (e.g. you should have got an error if you tried to buy an HD film on non-HD compatible computer).
    The current version of iTunes is 11.4 - you can see if there are any updates available via the Help > Check For Updates menu option.
    Or you can download the current version of iTunes from here : http://www.apple.com/itunes/download/
    What happens when you try to play the film, and do other videos that you have in your iTunes play ok ?
    If you can't get it to play but other videos play ok then contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com

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    I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

    For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
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  • I downloaded two movies for rental and they will not play, i downloaded two movies for rental and they will not play

    i downloaded rented movies and they will not play, it says that they are on another device.

    Are the files still physically on the hard drive?
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    *https://support.mozilla.org/kb/Downloads+window
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  • TS1389 i down loaded a move in hd and it will not play on my computer

    I DOWN LOADED THE MOVIE CLOUDIE WITH A CHANCE OF MEAT BALL'S 2. AFTER I DOWN LOADED IT. I TRY TO PLAY IT. IT WOULD NOT PLAY. IT SAID I HAD TO UPDATE MY ITUNES. I DID. THEN IT SAID I COULD ONLY PLAY IT WITH CLOUD. WELL I TRYED THAT. IT STILL WILL NOT PLAY IT WONT'S ME TO BUY A SD. FOR $12.99 MORE. WHAT CAN I DO. THERE IS NO MOVIE SHOULD COST AS MUCH AS THIS ONE. PLEASE HELP. I DONT WONT TO PAY FOR A SD. AFTER JUST PAYING FOR THE MOVIE.

    Hello bunggy70,
    The following article provides the necessary steps for downloading previously purchased content in SD.
    Make sure you have the latest version of iTunes installed on your computer. You can download the latest version for free here.
    Open iTunes on your computer.
    From the Store menu, choose Store > Sign In, and then enter your Apple ID and password.
    Navigate to your Purchased page. Find it by clicking Movies or TV Shows from the top navigation bar in the iTunes Store, and then click Purchased from "QUICK LINKS" in the iTunes Store.
    Choose the appropriate video type: Movies or TV Shows.
    In the lower-right corner of the screen, deselect the box next to "Download HD When Available."
    Search for the desired video and click the download button.
    This should download the standard definition version to your computer so you can sync to your device.
    iTunes: Sync purchased HD videos to iPod or iOS device
    http://support.apple.com/kb/TS4223
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  • I have bought a movie from apple and it is not showing up on my apple tv?]

    I was browsing through my movies on apple tv and the movie I bought was no longer there. I bought this movie about 4 years ago and have watched it plenty of times. How do i go about finding this movie and any other movies that have been lost and forgotten as well?

    Have yu tried here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • I bought an ebook from Kobo and Adobe will not open it on my Windows PC. Please help.

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    Thank you for your help I have already downloaded ACR 8.7 and tried to download DNG converter will have to back track on this as didnt recognise the file when I downloaded it. is the problem now that I need to change my files to DNG from NEF files before opening in photoshop?
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  • I downloaded a song to my itunes and it will not play.  How do I get it to work?

    I downloaded a song off of itunes and it will not play but indicates that it is downloaded.  Any thoughts on how to get it to work?

    Hi randybratton,
    If a specific song that was purchased on your iPhone won't transfer to iTunes on your computer, you may want to try redownloading it directly to your computer from the iTunes Store. You may find the following article helpful:
    Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Regards,
    - Brenden

  • I bought a movie from iTunes on my Mac and it is not showing up on my AppleTV purchased movies.  Is there a way to get this to sync?

    I bought a movie from iTunes on my new macbook pro and it is not showing up on my AppleTV, any ideas?

    Sign out of the Apple ID on the ATV and sign back in.

  • I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

    I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

    You can connect the iPad to your Mac's iTunes and do File > Devices > Transfer Purchases, that should copy it over to the Movies part of your library.
    Depending upon what country that you are in, and whether the film studio allows it, you might also be able to re-download it on your Mac via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page.

  • It's the first time I've bought a movie from iTunes on my PC and it gives me glitches the enire movie aswell as the voices don't match the picture?

    I got a new PC. I have an iTunes account on my iPod as well but I set it up properly on here as well this is a Pavilion HP G6 it has windows 8. I dowloaded iTunes onit, it works fine. I bought "We're the Millers" today on iTunes and it gets me upset I can't watch it. Every time I play it it glitches. After the first sevral glitches the voice loses the picture; the character on the screen isn't saying the right words at the right time. I waited till it was fully down loaded and I restarted my labtop twice to see if the was the cause. It was not and and I getting up set I paid $13 for a HD movie that isn't even a movie; someone please help!

    "Bought a movie from iTunes which as gone into my videos file and I am trying to watch it on my computer. "
    But you can't? Does it show up in iTunes?
    "have iTunes on my pc but even after transferring files and syncing the video still won't show on the pc"
    Transferring from/to where?
    How are you transferring?

  • I bought two movies from itunes on my Ipad. And it just says waiting on downloads?

    I bought two movies from itunes on my Ipad. And it just says waiting on downloads?

    With files as large as movies can be - make sure that you have ample storage capacity available on your iPad in order for the movies to download.
    You can try restarting the iPad and see if the downloads will resume as well, or launch iTunes on you computer and go to Store>Check for Available Downloads, and download the movie to iTunes and then sync the movies to the iPad.
    Make sure that you are signed into the correct account on your iPad - Settings>Store>Apple ID.

  • I bought a movie from itunes how do i watch it on my xbox 360 or tv

    I bought a movie from itunes and i want to watch it on my xbox 360 or my tv.  Is there anyway that i can watch it on my xbox 360 or tv with an app i can buy. 

    No on the Xbox, yes on tv.
    Buy the appropriate cables.
    http://store.apple.com/us/browse/home/shop_ipad/ipad_accessories/cables_docks

  • HT1689 I have bought a movie from iTunes it wouldn't load though cause of storage issues... Any way I could get a refund??

    I have bought a movie from iTunes it wouldn't load though cause of storage issues... Any way I could get a refund??

    Hi, Nselkhatib.
    You can report a problem with the purchase via the steps in the article below. 
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    You can also report an issue with this movie by accessing your purchases history in iTunes on your computer.
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/HT2727
    Cheers,
    Jason H. 

  • HT204370 I just bought Frozen movie from iTunes.  it is on my iPad. Can I hook iPad directly to out tv to watch it on tv?

    I just bought Frozen movie from iTunes. It is on my iPad. Can I hook it directly to my tv to watch it on tv?

    You own it but you don't own the copyright.
    Copying movies in iTunes is not permitted.

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