I bought a movie off Itunes and it keeps freezing how do i fix it?

I bought a movie from iTunes and it keeps freezing how do I fix that?

How to report an issue with Your iTunes Store purchase

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I bought a movie on iTunes and it keeps stoping the download saying that i need quicktime and my iTunes does not support it. i have already paid for the movie so what do i do to fix this

i just bought a movie on itunes. everytime the movie starts to download it stops and when i click on it it says that it needs quictime and my itunes does not support it. what do i do?

How to report an issue with Your iTunes Store purchase

I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.

I bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

i bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

I bought a movie on itunes and it is fully downloaded. I tried playing it and it would play for a little bit and then freeze. I would then shut my computer down and start over. However, after the movie that was downloaded, I could only access the extras (

I bought a movie on itunes and it is fully downloaded. I tried playing it and after a few minutes, my computer would freeze. I then shut down my computer and tried to start over. However, all that I am able to play is the movie's extras (deleted scenes, backstage pass, etc). I need to know why this won't play because I paid $15 for the movie. Help

How to report an issue with Your iTunes Store purchase

I bought a movie on iTunes and when it loads up I can only play the bonus features and not the actual film. The title screen is also glitched and merges with the scene selection. I don't think it downloaded properly. what can I do?

I bought a movie on iTunes and when it loads up I can only play the bonus features and not the actual film. The title screen is also glitched and merges with the scene selection. I don't think it downloaded properly. what can I do?

It happens sometimes. Delete the current copies, don't hide from iTunes in the cloud if prompted, close iTunes, reopen, download from iTunes Store > Quicklinks > Purchased > Music > Not on this computer.
While downloading click the download icon at the top right and uncheck Enable simultaneous downloads. You may find it more reliable that way.
tt2

I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?

I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?

Hi, Jjenjen30.
Thanks for the question and I believe we have a solution. The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option. I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content. I have included the steps on how to let them know.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jason H.

I just bought a movie from itunes and can I copy it to my DVD to watch on a DVD player or only on an APPLE product?

I bought bought a movie in itunes and want to copy it to a DVD to play on a DVD player. Can I or must it be an APPLE product? If so, am disappointed since I can buy music and I own it and I paid full price to own it.

You own it but you don't own the copyright.
Copying movies in iTunes is not permitted.

TS1424 I have downloaded a movie off iTunes and when I tried to press play it said"cannot open" I have received an email of my purchase but cannot watch the movie ,what do I do ?

I have downloaded a movie off iTunes and when I tried to press play it said"cannot open" I have received an email of my purchase but cannot watch the movie ,what do I do ?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines?

Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines? The Album is Sunshower-EP by UME and the songs are The Conductor and The Means.

Hey ChandlerAdaway!
I have an article here that can provide you some guidance for this issue. First, you will want to check for the songs in your past purchases list for your account, if you haven't already:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If the songs cannot be found there, you will want to report an issue with your download by following the directions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for coming to the Apple Support Communities!
Regards,
Braden

TS3595 I updated my itunes and restored my 2nd gen itouch, now my itouch does not work properly (keeps freezing). how do i fix this?

I updated my itunes (latest verion out as of nov/20/2012) and restored my 2nd gen itouch, now my itouch does not work properly (keeps freezing). how do i fix this?

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

Osx10.6 keeps freezing how can I fix without turning power off?

osx10.6 keeps freezing how can I fix without turning power off? It has happened a dozen times in the last ten days -
Force Quit will not respond
When the freeze occurs the cursor will move, but not activate any application
The only way to restore activity is to turn off MacBook with power button
I do not like doing this, and am happy that so far Time Machine has not stopped functioning when I turn power back on.

Yesterday my macbook pro freezed again, two times in 20 minutes!!!
When i restarted the computer there was this message (maybe it is useful for resolving my problem):
Interval Since Last Panic Report: 29598 sec
Panics Since Last Report:          2
Anonymous UUID:                    0C2CFCCA-8A3F-445F-89D3-99573F5C31AA
Fri Jun 3 19:26:42 2011
panic(cpu 1 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00002500: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x92000000 0x36a0c000 0x084700a2, D0, P0/4
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0xe036b8 : 0x21b510 (0x5d9514 0xe036ec 0x223978 0x0)
0xe03708 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)
0xe037a8 : 0x15c7a7d (0x6255c04 0x6cd3004 0x2500 0x6cd3004)
0xe037e8 : 0x15b8d5e (0x6cd3004 0x2500 0x0 0x0)
0xe03868 : 0x15af132 (0x6cd3004 0x6d95004 0x41 0xe038a0)
0xe03988 : 0xad3b45 (0x6cd3004 0x6d95004 0x996500c 0x200)
0xe039c8 : 0xb52a66 (0x6cd3004 0x6d95004 0x7bcc52c 0x7bcc504)
0xe03a78 : 0xb542d7 (0x6cd3004 0x6d9d404 0x0 0x0)
0xe03b08 : 0x15adf19 (0x6cd3004 0x6d9d404 0x6 0x2)
0xe03b88 : 0x15b7f8e (0x6cd3004 0x6d95004 0x1010 0xe03c9c)
0xe03cf8 : 0x15ef33e (0x6cd3004 0x6d95004 0x0 0x0)
0xe03e28 : 0xb07250 (0x6cd3004 0x6d13004 0x0 0x0)
0xe03e68 : 0x9d6e23 (0x6cd3004 0x6d13004 0x0 0x0)
0xe03f08 : 0x55125b (0x0 0x63d1780 0x1 0x29f562)
0xe03f58 : 0x55028c (0x63d1780 0x1 0xe03f88 0x54fe43)
0xe03f88 : 0x5506e6 (0x63b73c0 0x6805b7c 0x16808f71 0xffffffff)
0xe03fc8 : 0x2a06dc (0x63b73c0 0x0 0x10 0x66b87a4)
      Kernel Extensions in backtrace (with dependencies):
         com.apple.nvidia.nv50hal(6.2.6)@0x14c5000->0x18d9fff
            dependency: com.apple.NVDAResman(6.2.6)@0x967000
         com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff
            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000
            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10J869
Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro3,1 (Mac-F4238BC8)
System uptime in nanoseconds: 702931547147
unloaded kexts:
com.apple.driver.AppleFileSystemDriver          2.0 (addr 0x102a000, size 0x12288) - last unloaded 112769797938
loaded kexts:
com.vmware.kext.vmnet          3.0.0 - last loaded 49645686211
com.vmware.kext.vmioplug          3.0.0
com.vmware.kext.vmci          3.0.0
com.vmware.kext.vmx86          3.0.0
com.sophos.kext.sav          7.3.0
com.bresink.driver.BRESINKx86Monitoring          8.0
com.apple.driver.AppleHWSensor          1.9.3d0
com.apple.filesystems.autofs          2.1.0
com.apple.driver.AppleHDA          1.9.9f12
com.apple.kext.AppleSMCLMU          1.5.0d3
com.apple.driver.AppleUpstreamUserClient          3.5.4
com.apple.driver.AppleMCCSControl          1.0.17
com.apple.driver.AirPort.Atheros21          424.14.5
com.apple.driver.AppleIntelMeromProfile          19.1
com.apple.driver.AppleBacklight          170.0.34
com.apple.driver.SMCMotionSensor          3.0.0d4
com.apple.driver.ACPI_SMC_PlatformPlugin          4.5.0d5
com.apple.driver.AudioAUUC          1.54
com.apple.GeForce          6.2.6
com.apple.driver.AppleLPC          1.4.12
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.iokit.CHUDUtils          364
com.apple.iokit.CHUDProf          366
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.driver.AppleUSBTrackpad          200.3.2
com.apple.driver.AppleUSBTCKeyEventDriver          200.3.2
com.apple.driver.AppleUSBTCKeyboard          200.3.2
com.apple.driver.AppleIRController          303.8
com.apple.iokit.SCSITaskUserClient          2.6.5
com.apple.BootCache          31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.driver.AppleUSBHub          4.1.7
com.apple.iokit.IOAHCIBlockStorage          1.6.3
com.apple.driver.AppleSmartBatteryManager          160.0.0
com.apple.driver.AppleIntelPIIXATA          2.5.1
com.apple.driver.AppleAHCIPort          2.1.5
com.apple.driver.AppleFWOHCI          4.7.1
com.apple.driver.AppleUSBEHCI          4.1.8
com.apple.driver.AppleUSBUHCI          4.1.5
com.apple.iokit.AppleYukon2          3.2.1b1
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleHPET          1.5
com.apple.driver.AppleACPIButtons          1.3.5
com.apple.driver.AppleSMBIOS          1.6
com.apple.driver.AppleACPIEC          1.3.5
com.apple.driver.AppleAPIC          1.4
com.apple.driver.AppleIntelCPUPowerManagementClient          105.13.0
com.apple.security.sandbox          1
com.apple.security.quarantine          0
com.apple.nke.applicationfirewall          2.1.11
com.apple.driver.AppleIntelCPUPowerManagement          105.13.0
com.apple.driver.DspFuncLib          1.9.9f12
com.apple.iokit.IOFireWireIP          2.0.3
com.apple.driver.AppleHDAController          1.9.9f12
com.apple.iokit.IOHDAFamily          1.9.9f12
com.apple.iokit.IO80211Family          314.1.1
com.apple.driver.AppleProfileReadCounterAction          17
com.apple.driver.IOPlatformPluginFamily          4.5.0d5
com.apple.nvidia.nv50hal          6.2.6
com.apple.NVDAResman          6.2.6
com.apple.iokit.IONDRVSupport          2.2
com.apple.driver.AppleProfileTimestampAction          10
com.apple.driver.AppleProfileThreadInfoAction          14
com.apple.driver.AppleProfileRegisterStateAction          10
com.apple.driver.AppleProfileKEventAction          10
com.apple.driver.AppleProfileCallstackAction          20
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOGraphicsFamily          2.2
com.apple.iokit.IOBluetoothSerialManager          2.4.0f1
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.driver.AppleSMC          3.1.0d3
com.apple.iokit.CHUDKernLib          365
com.apple.iokit.IOAudioFamily          1.8.0fc1
com.apple.kext.OSvKernDSPLib          1.3
com.apple.iokit.AppleProfileFamily          41.4
com.apple.driver.CSRUSBBluetoothHCIController          2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController          2.4.0f1
com.apple.iokit.IOBluetoothFamily          2.4.0f1
com.apple.iokit.IOUSBHIDDriver          4.1.5
com.apple.driver.AppleUSBMergeNub          4.1.8
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.5
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6
com.apple.driver.XsanFilter          402.1
com.apple.iokit.IOATAPIProtocolTransport          2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.5
com.apple.iokit.IOUSBUserClient          4.1.5
com.apple.iokit.IOATAFamily          2.5.1
com.apple.iokit.IOAHCIFamily          2.0.4
com.apple.iokit.IOFireWireFamily          4.2.6
com.apple.iokit.IOUSBFamily          4.1.8
com.apple.iokit.IONetworkingFamily          1.10
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.5
com.apple.iokit.IOSMBusFamily          1.1
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          6
com.apple.driver.DiskImages          289
com.apple.iokit.IOStorageFamily          1.6.2
com.apple.driver.AppleACPIPlatform          1.3.5
com.apple.iokit.IOPCIFamily          2.6
com.apple.iokit.IOACPIFamily          1.3.0
Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB, SMC 1.16f11
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5
Serial ATA Device: WDC WD5000BEVT-00A0RT0, 465,76 GB
Parallel ATA Device: MATSHITADVD-R   UJ-857E
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021b, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
Any ideas?

HT4623 I have the 1st ipad 3G wifi cell 64g and it keeps crashing how can I fix this problem

I have the 1st ipad 3G wifi cell 64g and it keeps crashing how can I fix this ?
I have restored network settings and cleared history etc ..

Try closing all apps and reboot the iPad. Clear Safari again as well.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Go to Settings>Safari>Clear History, Cookies and Data.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

HT5085 I bought some movies on iTunes and they are on my computer but I don't know why they are not in the iCloud, can you tell me why?

I bought some movies via itunes how do I take it off my computer and add it to the icloud?

Are you in a country where films can be redownloaded - the page that you posted from should list countries and where the different content types can be redownloaded. But even if you, not all countries have agreed to allow their films be redownloaded, and there is no guarantee that a film (or any other item) will remain in the store, so you shouldn't rely on being able to redownload them. You also can't add films and/or tv programmes to the cloud, whether an item appears there depends upon your country, the film studio, and if it remains in the store.
If you are in a country where films can be redownloaded, and those films are still in your store, then if they don't show in the cloud check to see if they care hidden : http://support.apple.com/kb/HT4919

I bought a movie on itunes and it will not play even after re-downloading it.

I bought a movie on itunes, it would not play. I contacted apple support people, and they told me to delete and re download it, I did that and it still will not play, I don't know if I'm doing something wrong or if my itunes isn't up to date, or maybe it's because I'm not trying to play it on an apple device. Whatever the case me be, I just really want to watch this movie, or get a refund.

You should be able to play films on windows computers, if it wasn't compatible with it (e.g. you should have got an error if you tried to buy an HD film on non-HD compatible computer).
The current version of iTunes is 11.4 - you can see if there are any updates available via the Help > Check For Updates menu option.
Or you can download the current version of iTunes from here : http://www.apple.com/itunes/download/
What happens when you try to play the film, and do other videos that you have in your iTunes play ok ?
If you can't get it to play but other videos play ok then contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com

I bought a movie off Itunes and it keeps freezing how do i fix it?

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