I bought a movie on itunes an it said that my internet connection was bad in the middle of the download and the movie stopped, I had paid for the movie but it never came. How I get my money back or the movie?

how o i get my monet back or even get the movie?

On itunes, at the top of the screen, click 'store' then click 'check for available downloads' and if your internet connection is good, it will finish downloading your movie

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HT1657 How do get my money back on a movie I didn't get to watch?

I rented the movie "The big wedding" it didn't have room to fully download and when I went to watch it I got the error message about it not being fully Downloaded . But then it started the countdown. So the movie expired before I could watch it

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I went to add my iPod to another computer and when I did it re-bought all of my music and I would like to know how to get my money back for it?

I went to add my iPod to another computer and when I did it re-bought all of my music and I would like to know how to get my money back for it?
anyonr know how I can get my money back????????

Go to Settings>General>Reset>Erase all content and setting. Then re-setup the iPod with your account/media. To redownload iTunes purchases see:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??, I just bought a song and my ipod shuffle will not play it.. how do i get my money back from the song??

Assuming you bought the song at the iTunes Store, you can go here
http://www.apple.com/support/itunes/
and follow one of the "paths" to get what you need or to an Apple customer support employee. One path is to click Contact Support at the bottom of the list of choices, and use the Express Lane.
The iTunes app also has a way to report a problem with a purchase. Select iTunes Store in the sidebar (of the iTunes window). Toward the upper right corner, click on your Apple ID. This gets you to your Account Information screen. Find Purchase History and click See All. On that screen, you can select a specific purchase with that problem, and Report a Problem.
If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...

How do I get my money back on a movie that didn't download

How so I get my money back on a movie that I downloaded from itunes

I would suggest that you contact iTunes Customer Support.
http://www.apple.com/support/itunes/contact/

How to get my money back when I cancel my order?

I tried to buy a new iPhone 6, but I couldn't and Apple sent to me this e-mail:
Hi xxxxxxxxxxx,
Thank you for your recent order with the Apple Online Store. We appreciate your business.
We are unable to complete your order. We do not ship to freight forwarder addresses. Therefore your order has been cancelled. While you may see a pending authorization on your account, you will not be charged and that pending authorization will drop off in accordance with your banks policies. Please contact your bank for an exact timeframe.
I need to know how to get my money back, because I can't find the money in my bank account !! please help !
Thank you

Contact Apple directly at 1 800 692 7753. Explain you would like a refund on your iCloud storage. They will be able to look up your purchase, and verify if you successfully cancelled it or not. They can also ensure it is cancelled.

Download from appstore get errors, and stops. but my account already charged $19.99 , how to get my money back?

i tried to buy keynote from the appstore, and the download get errors, and stops. but my account already charged $19.99 , how to get my money back?

Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
Keynote's minimum requirements are v10.7.4 Lion in case you are running a prior Mac OS X. That information is available under Information right side of the Keynote window at the App Store.
and the download get errors, and stops
Try turning off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
Disable anti virus software.
Then open the App Store. From the App Store menu bar top of your screen click Store > Check for Unfinished Downloads

My e-mail has quit updating. Anybody know why or how to get it started back? The result is that I dont get my e-mails on the phone.

My e-mail has quit updating. Anybody know why or how to get it started back? The result is that I can not get e-mails on my phone.

Thank you for the info re. the main menu. Your answer I used worked; however, the menu bar all the way across is solid black. The only way I can find out the names on the menu is to point the cursor from left to right over the black bar to find "file" "edit" tools", etc. What do I need to do to get these menu titles to be seen?
As regarding the GMail --the menu bar used to have an envelope symbol which was white and outlined in red. That disappeared. I googled "mail.google.com" to try to get back my email. This didn't work. I then tried to get a different email address and password--after 8-19 attempts, this never worked. My other email (sbcglobal.net) has never returned. So I don't know where that went or how to get it back

How to get deleted photos back in the trash can?

I tried to dele all the photos I've deleted from iPhoto by cmd+delete all the photos in the iPhoto trash can, but that only made all the photos reappear in iPhoto.
How do I get the deleted photos back in the trash can?
I discovered this the next time I turned on my mac, so I couldn't just "go back".
I really don't wanna go trough ALL of my pictures and delete the thousands of pictures I've deleted over the past three years..
I now know how to delete dem properly, but not how to get them all back in the trash can. Please help me!
Ida

There's no way to do that. If you try and trash thousands of photos at one go you'll trash the Library - which is what sounds like you've done.
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

What happened is that my internet connection was not good so i downloaded .ipsw file from a torrent but now i cannot get it to update my ipad because ios 5.0.1 is out i tried copying files to ipad updates in the itunes folder but no help

what happened is that my internet connection was not good so i downloaded .ipsw file from a torrent but now i cannot get it to update my ipad because ios 5.0.1 is out i tried copying files to ipad updates in the itunes folder but it still asked me to download a 700mb software update
plz help

If you downloaded the correct version for your iPad model (and the different models have different ipsw files), then you should be able to navigate to it in iTunes by pressing and holding the shift key on Windows (command key on Mac) when clicking the Check For Updates button.
Message was edited by: King_Penguin

I am trying to buy an app (Aperture). I don't see a "buy" icon in the app store. If I go to Apple site, there is a buy icon but when I click it, I get a dialogue box saying the link needs to be opened with an application. Please help. Thanks.

I am trying to buy an app (Aperture). I don't see a "buy" icon in the app store. If I go to Apple site, there is a buy icon but when I click it, I get a dialogue box saying the link needs to be opened with an application. Please help. Thanks.

Hi ...
Installing the OS X Lion Update 10.7.3 (Client Combo) will reinstall the App Store for you.
Restart your Mac after the combo is installed then try purchasing Aperture.

Buongiorno Pests- How to get your money back and why you should

Buogiorno, make millions from thousands of us who unknowingly are subscribed to services which we had no idea about. It is easy to get a refund and the service stopped because they are very aware that what they are doing is wrong, but they rely on the hundred and thousands of us who dont check our bills because lets face it a mere £1.00 here and there will not alert you. The reason I was alerted was because I have 4 children all who have Iphones and they are all on my 1 account and I pay a nominal amount on a contract, which all of a sudden started to go over by £11 one month and now the 4th month it has gone over by £50.00 all because of Buogiorno, none of my teenagers knowingly subscribed to anything I contacted Tmobile who immediately blocked the intrusive company from any future attempts at taking money, but they could do nothing to stop them from taking money for the things we had subscribed to albeit without our knowledge. Tmobile sent me the following information 0207 6499customercareuk@buongiorno I called them on a Sunday, got a response but had to wait patiiently on the phone going through all the options until I got to a human being. I was direct, saying you have essentially stolen money from my account and I want my money back for every single phone as we had not subscribed to any such service. The lady at the end of the line, was very nice very accomodating and effortlesly proceeeded to de-subscribed me, and even asked, "Do you want a refund for this account" so make sure you make it clear you want a refund because otherwise they will simply stop future payments coming out. it is clear that customer services are very very well trained in handling what they know is happening every day, complaints and refunds, and they happily oblige, lets face it the number of us asking for our money back is few in comparison to the hundred and thousands who dont even know whats going on. This is a multi million dollar law suit waiting to happen, any one out there with the time and money to take this giant fraudster on will make a difference.- These fraudsters are pretty cleaver a couple of pounds from hundreds and thousands of people accross the world will make anyone a multi millionaire if not billionaire. They still make you go through hoops to get your money back- sending you an email, then you have to apply for your refund quoting the refence number they give you and it can take up to 7 days and maybe 48 hours to get the email from them, basically they hope you dont bother feeling happy that they agreed to refund you. Do note that the advisor's are so well trained that they will not argue with you, will not agree or disagree to anything you say, simply give you a reference number for the call and a reference number for the refund, thanking you all the way. Thousands of us have made millions and the same thousands of us can BREAK THEM-PLEASE GO AND GET YOUR MONEY BACK TODAY!! and lets show them that covert fraudulent business will not get the better of us all the best I hope it helps and dont take no for an answer!!

After having been ripped off since March 2014 to the tune of 82p plus VAT per week, I decided to find out a little more about this Company and I called them directly....much to their surprise..! Save yourself the bother of using the Customer Care number with it's barrage of automated questions and call the Buongourino offices in Shoreditch directly. They are based at 57-63 SCRUTTON STREET, LONDON , EC2A 4PF. Call them directly on 0207 613 6000 and you will be expressed through to Customer Services person and offered a refund via PayPal without any questions. ******************** C A L L O N T H I S N U M B E R TO G E T S T R A I G H T T H R O U G H ************************** •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 0 2 0 7 6 1 3 6 0 0 0 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• (do not bother with the official Customer Services no. 0207 649 9636 - this is possibly a costly diverted internet number, not local) ***********************************************************************************************************************************************************A rather alarmed and flustered Buongiorno receptionist initially denied knowing anything about this iFortuneCookie phone app scam , but coudn't hide it and then very swiftly put me through directly to an actual customer services agent who had a well rehearsed and scripted reply for everything.I suggested that I was about to issue Boungiorno UK Ltd with a claim for my money back through the small claims court to which she explained that their process is fully legal. Sadly, it probably is, but is morally twisted in my opinion.However, she struggled to talk me through the process of how I might have unwittingly signed up, but she let slip at one point that the 'subscribe' button is actually a 'play now' button.This practice is totally immoral, deceptive and it is hard to believe that this is legal. I asked for the name and addresss of their CEO or Managing Director as I would like to send him/her a personal letter or maybe even arrange a face to face conversation to explain to me how they operate, but she refused to give out this information.I have yet to see if the refund happens..!If I do not receive a refund soon, I will be taking a visit to their offices, at 57 Scrutton Street to politely collect my refund in person.. I will keep you posted.. FYI: Companies House information: Name & Registered Office:
BUONGIORNO UK LIMITED
57-63 SCRUTTON STREET
LONDON
EC2A 4PF
Company No. 04101267Tel 0207 613 6000

My Appstore account says that my security number don´t match but my credit card got charged 3 times in a row, how can I fix this, and how can I get my money back or the apps downloaded?

Hello, I was trying to purchase Whats app, when I try to enter my credit card info, it keep telling that my security number don´t match, but my credit card got charged, 3 time in a row. I can send a screen capture of the message telling that already charged my card.
How can I fix this problem? I mean how can I download the app or get the credit in the store or get my money back?
Thanks in advance

Hi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy

How to get your money back on a recieptQ

HHow do you get your money back on an unsatisfying item?

Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
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HT201209 How to make a gift certificate work abroad, or how to get my money back?

I just paid for a gift certificate on the store, I was willing to offer to a relative living in France, but it seems he cant access it since he is itune account is not associated to the same country as mine. Is there a way for him to get the gift or is it just wasted money? Can I get my money back ?

Unless you are also in France with a French iTunes account then he won't be able to redeem it, they are country-specific. If you don't know anybody else in the same country as yourself who could send it to instead (resending), then you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I bought a movie on itunes an it said that my internet connection was bad in the middle of the download and the movie stopped, I had paid for the movie but it never came. How I get my money back or the movie?

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