I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?

I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?

Hi, Jjenjen30. 
Thanks for the question and I believe we have a solution.  The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option.  I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content.  I have included the steps on how to let them know.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jason H.

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