I bought a movie on itunes and it won't sync to computer - it says the computer's not authorized
The computer is authorized and I can transfer all other purchased movies and TV shows. Just not the most recent.
Have you tried signing out and then signing back into your account on the iPad? Settings>Store>Apple ID>Sign Out. Restart the iPad and then sign in to your account again and then see if the movie will sync.
Another thing that you can try is transfer purchases from your iPad to the iTunes library and then try to sync.
I realize that you want to sync a movie from iTunes on your computer to the iPad, but I am just trying to think of a way to "reset" your iTunes account and get everything back in order again.
You tried restarting the iPad and resetting it as well? Quitting iTunes, restart your computer and then try again?
One other thing that is really a long shot but you can try it - and it works for third party apps that are crashing - download an app - any free app - that is supposed to reset some security issue in your iTunes account and maybe that would work in this case.
Similar Messages
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I bought a movie on iTunes and when it loads up I can only play the bonus features and not the actual film. The title screen is also glitched and merges with the scene selection. I don't think it downloaded properly. what can I do?
It happens sometimes. Delete the current copies, don't hide from iTunes in the cloud if prompted, close iTunes, reopen, download from iTunes Store > Quicklinks > Purchased > Music > Not on this computer.
While downloading click the download icon at the top right and uncheck Enable simultaneous downloads. You may find it more reliable that way.
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i have rented a movie in thru apple tv and i wasn't able to watch it because the sound did not work can i get my money refund so i can rerent it
Welcome to the Apple community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
So today is Chritmas and everything so I got iTunes Gift Cards ^_^. I go to my computer (PC) and log into my iTunes and everything and see Pitch Perfect so thinking I've got enough money for this I can just buy it no problem. Meanwhile, my iPod Touch 4th Generation is syncing to my PC. Me thinking I have enough storage space for the movie to be held. I buy it and think its gonna goahead and be on my iPod now. When the movie is done downloading I go to the videos app on my iPod and see it. It is grayish and I didnt know if it was normal or not so i just click dont work, click again, click again,click again.Not working. Then i come here for somebody else to help me.
Type "unable to restore" and/or "3194" into the search bar at the top of this page by Support and read the resulting help articles.
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I just rented a movie today of itunes and it is in my rentals however this is my first time renting a movie and i tried to sync it onto my ipod touch version: 4.2.1, (I am going on holiday tomorrow and need it on my ipod before then). I go onto my syncing page and go to movies and my rentals are there and i can move them across to my ipod but underneath it says - 'You must be connected to the internet to transfer rented films' but the thing is i am connected and when i click apply it tries to sync it but then they go back to where they were. PLEASE HELP - i need it done tonight because i wanted to watch them on the plane tomorrow
Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues
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When I click on edit the go over to lyrics and I paste the lyrics and click sync the lyrics don't show up
Audiobooks in iPhone should be in the Music app under More.
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i bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
I bought a movie on itunes and it is fully downloaded. I tried playing it and after a few minutes, my computer would freeze. I then shut down my computer and tried to start over. However, all that I am able to play is the movie's extras (deleted scenes, backstage pass, etc). I need to know why this won't play because I paid $15 for the movie. Help
How to report an issue with Your iTunes Store purchase
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I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.
ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.
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I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?
Hi, Jjenjen30.
Thanks for the question and I believe we have a solution. The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option. I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content. I have included the steps on how to let them know.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jason H. -
I bought bought a movie in itunes and want to copy it to a DVD to play on a DVD player. Can I or must it be an APPLE product? If so, am disappointed since I can buy music and I own it and I paid full price to own it.
You own it but you don't own the copyright.
Copying movies in iTunes is not permitted. -
I bought a movie off Itunes and it keeps freezing how do i fix it?
I bought a movie from iTunes and it keeps freezing how do I fix that?
How to report an issue with Your iTunes Store purchase
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I recently bought some songs from itunes, and I tried to sync my mac air laptop to my nano ipod, but it didn't work. I usually use my PC computer to do this, and my music is in the itunes library on my mac, it just won't sync to my ipod. When I tried to sync my ipod to my PC to see if the computer was the problem, my recently purchased songs still didn't show up. Any ideas as to what to do? Thanks!
http://www.everythingicafe.com/quick-tips-how-to-delete-songs-from-your-iphone-i pad-or-ipod-touch/2012/02/14/
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I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.
Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.
I had the same problem. Movie never completely finished downloading so we went to bed. Next day, no movie. Credit card was charged. Question now is where is my refund....
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