I bought a movie on my iPhone and it won't download

I bought a movie off of iTunes on my iPhone and it won't download

Okay.
I'd report the problem to the iTunes Store, then. 
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

  • HT201272 I bought a movie with my iphone and it can't download because it says there isn't enough storage.  What do I do?

    I purchased a movie on my iphone 4 and it says I don't have enough memory to download it.  What can I do?  capacity 6.3GB available is 2.4gb

    Delete some content.

  • I rented a movie on my iPhone and it won't download

    It starts to download (very slowly), but when my phone died and came back on after I plugged it in, it had started downloading all over again. Now everytime my phone goes to sleep and I turn it back on, it starts from 0 again. I'm trying to keep it from shutting off, but I feel like I shouldn't have to do that if I've paid for this movie. Is it just this slow and troublesome because I did it on my phone instead of my computer? Is there any way to cancel the download for a credit, and then download it to my computer instead?

    If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
    The above comes from here:
    http://support.apple.com/kb/HT1657

  • I bought a movie on my iPhone and then went to watch on my mac and told me I needed to authorize my computer. How do I do this?

    I bought a movie on my iPhone and then went to watch on my mac and told me I needed to authorize my computer. How do I do this?

    Open itunes, click the word Store at the top of your computer screen, then click Authorize

  • I bought a song on my iPhone and now it wont download onto iTunes on my computer.

    I bought a song on my iPhone and now it wont download onto iTunes on my computer, even when I checked for available downloads all it says is, "All purchases have been downloaded for ths Apple ID". What should i do?

    Hello rahulseth,
    I would recommend for these symptoms that you delete the song and re download it using this article:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    That should resolve any issues with the downloaded file.
    All the best,
    Sterling

  • I have bought a game (real racing 2) and it won't download onto my ipod.

    I have bought a game (real racing 2) and it won't download onto my ipod.

    Are you trying to download it over Wi-Fi over sync it to your device via iTunes?  Do you have restrictions for installing applications enabled on your iPod Touch?  To check, head to Settings -> General -> Restrictions.
    B-rock

  • I have firefox and I went to download my movies on a website and it won't download them because I need IE plug-in for Firefox for the 5.0 version need help on this one.

    I have a new computer and it has firefox on it of the 5.0 version and I went back to go download my movies from Blockbuster.com and I couldn't download them because I needed a IE plug-in for Firefox and the 5.0 does not work with it I need to go back and find if I can get a download of 4.0 version of firefox so I can get the IE plug-in for Firefox so I can download my movies.

    - Try going to Setings>Store and sign out of the account and then sign back in.
    - Reset the iPod. Nothing will be lost
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears

  • I bought a movie on my iphone and was trying to update and accidently must  have hit restore and never stored the purchased movie on ITUNES.  I purchased the movie from ITUNES? How do I retrieve the movie?

    I purchased a movie on my Iphone. I was syncing my Iphone and must have hit restore and lost the movie. How do I retrieve it? It is not stored in Itunes?

    Hi
    go to itunes on your iPhone then they will be a downloads button at the bottom press it and it will have everything you every downloaded from itunes then just download it again

  • HT1933 I bought this movie for $14.99 and I tryed to download it and it said "error, storage is too full" so I go into my settings and deleted 10 apps and 6 songs and also along with it about 356 photos. And it still won't let me download it. I either wan

    I bought this movie for $14.99 "mud" and I put download, well it said" error, you may not download this movie because your storage is almost full". And all I want is either a refund or a resolution to this problem. And I would like Orr as soon as possible.

    Welcome to Apple Support Communities
    Carry on deleting things because you haven't got enough storage. Note that movies take some GBs of storage

  • Bought a movie on my iPad and it won't play in iTunes on my windows Vista machine. Can't even download it?

    Bought a movie using my iPad now I can't load it onto my Windows Vista machine to play it there or show it on my tv or use a projector to show it. Any ideas?

    tried that...comes up telling me it needs to sync and that there isn't enough room.

  • I bought photoshop elements 12 from dell and it won't download and they are telling me they sell adobe products and I have to go through you. I was sent a trial password but it doens' t  work.

    I bought photoshop elements 12 from dell and they are telling me I have to go through you to download it. I got my password but it doesn't work. What do I do?

    you need a serial number, not a password.
    with the serial number you can activate your adobe.com/ download to a full version from the trial,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.4 (win) 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I rented a movie off my phone and it won't download on my computer. Help?

    HELLLPPPP.

    If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
    The above comes from here:
    http://support.apple.com/kb/HT1657

  • I want to shoot a movie on my iPhone and edit it on my iPad using the iMovie app. How can this be done via iTunes on my computer?

    I want to shoot a movie on my iPhone and edit it on my iPad using the iMovie app. How can this be done via iTunes on my computer?

    You can't drag video into the filesharing pane of iTunes, you can only transfer projects.
    Videos need to come in via the photos tab of iTunes.
    The easiest way to get videos from the iPhone to the iPad is via the project export import.
    Projects can be exported from the iPhone, then imported to the iPad like this:
    iPhone Send a project or trailer to iTunes
    If the marquee screen isn’t showing, tap the My Projects button .
    Scroll to center the project or trailer you want to share.
    Tap the Share button at the bottom of the screen, and then tap iTunes; tap OK when iMovie indicates that export is complete.
    Connect your device to your computer, and then open iTunes on your computer.After a moment, your device appears in iTunes, below Devices on the left.
    Select the device, and then click Apps at the top of the iTunes window.
    Select iMovie in the Apps list below File Sharing. (You may need to scroll to see it.)
    In the iMovie Documents pane, select the file you just shared, and then click the “Save to” button; save the file to your computer in a place where you can find it easily.You can also save the file by dragging it to the desired location on your computer.
    Disconnect the device from your computer.
    iPad Import a project or trailer from iTunes
    Connect your device to your computer, and open iTunes on your computer.After a moment, your device appears in iTunes, below Devices on the left.
    Select the device, and click Apps at the top of the iTunes window.
    Select iMovie in the Apps list below File Sharing. (You may need to scroll to see it.)
    Click Add below the iMovie Documents pane; in the window that appears, navigate to the file you want to add.
    Select the file, and then click Open to copy the file to your device.The file appears in the iMovie Documents pane when copying is complete.
    Open iMovie on your device; if the marquee screen isn’t showing, tap the My Projects button in the upper-left corner above the viewer.
    Tap the Import button at the bottom of the screen, and then tap the name of the project you want to import.When the import is complete, the project opens and can be edited like any other project.

  • I bought a second hand 4s iphone and I can't use the internet on 3g even though it looks like I'm connected ... can you help please?

    I bought a second hand 4s iphone and I can't use the internet on 3g even though it looks like I'm connected ... can you help please?

    Who's your carrier?
    What country are you in?
    Was it from a shop or a personal deal?
    If your phone doesn't function on the cellular network, goto the carrier first

  • We bought a movie from on computer and want to download it on another, which shares the same account.

    We bought a movie from on computer and want to download it on another, which shares the same account. How can we do this when the computer with the movie is not available?

    Have you tried reading the manual?
    It's in your safari bookmarks and explains the basics of use.

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