I bought a new 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest.

I bought a new 5s and its front and back camera are not working, showing black image. My phone is IOS 7.1.2 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest.

I have the same issue on my iPhone 5s
I've closed the app and re-booted the phone several times but it did not resolve the issue.
Upgrading to iOS 8.0.2 did not resolve it either.
Erasing the iPhone and restoring from a backup did not resolve it.
I'm not sure what else to do.

Similar Messages

  • I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Wil

    I bought a new iPhone 5s and its front and back camera are not working, showing black image. My phone is IOS 7 updated, and some one insisted that its is software updation problem, and can be resolved by updating to IOS 8. Kindly suggest on this. Will this resolve my issue?

    any advise..?

  • Both my cameras are not working I took it in and they reset the phone and it still continued to happen what can I do?

    Both my cameras are not working I took it in and they reset the phone and it still continued to happen what can I do?

    If a Restore of iPhone with iTunes on computer does not get it working correctly. Then it is hardware problem. Apple with handle this with Replacement iPhone 4S exactly same as yours for $199. If there is any hope at fixing this otherwise, first step would be to replace the front (facetime camera) first. See if both cameras function after this. If not, if there is any fix possible it will be very difficult. Replacement iPhone may be best plan.

  • IPad 2 front and back camera is not work after update iOS 7.0.4 it gives like the resolution is not adjusted

    After updating my ipad 2 to iOS 7.0.4 , front and back camera is not working it gives like very small dots or dash. I did restore from iTunes and reset by holding on the home and sleep button, I also tried to close the app from the task bar but still all trials didn't solve the problem.

    I haven't heard of this before so I doubt it's a bug. Probably something happened during the 7.04 download.
    Backup your iPhone to iTunes and restore it as a new iphone, then restore from the backup. This will give you a fresh copy of iOS 7.04.

  • HT201412 Safari could not open the page because the server stopped responding- new ipad mini's (2 from separate places) are not working with At & T router but computers work. Can you please help me. I've tried everything. Thanks ya'll!

    Safari could not open the page on my new ipad mini's because the server stopped responding- new ipad mini's (2 from separate places) are not working with At & T router but computers work fine. Yesterday I got it to work. Weird. Can you please help me. I've tried everything. Thanks ya'll!

    Hello SavannahSweetie,
    I was looking into the issue you are desribing, and found a great article for troubleshooting wifi connections with iOS devices. It's called iOS: Troubleshooting Wi-Fi networks and connections and can be found here: http://support.apple.com/kb/ts1398.
    Start with this section, and work your way down if needed.
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    Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
    Verify that you are in range of your Wi-Fi router or base station.
    Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
    Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Update your Wi-Fi router to the latest firmware.For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
    Restart your iOS deviceHold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
    All the best,
    Sterling

  • I bought 20 new songs in the ITunes store but they are not in my IPOD after synching?

    I bought 20 new songs in the ITunes store but they are not in my IPOD after synching?

    I'm having this same problem and can't find a solution that works in the apple support community. What's frustrating is that this used to work seamlessly with Windows. Then I bought a macbook pro and upgraded to OS X Mavericks and a lot of stuff broke.
    I'll call apple in the morning.

  • Some of the shortcut keys and directional keys on the keyboard are not working in FF 4 RC1 (i.e. Tab, Ctrl+C, arrow keys). They work fin in FF 3.6x and other applications.

    Crtl+C, Ctrl+V, Ctrl+X, Tab, and arrow keys do not work at all in FF4.0b13 and later. I am not sure about earlier versions as this is the first version I have tried.

    I found this helpful article (http://support.apple.com/kb/TS1381) and worked my way through the section "Some keys don't work as expected".
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    Text to speech / Speak selected text when the key is pressed
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    Starting in safe mode makes no difference; nor does booting from the Mac OS X Install Disc and running Terminal from the Utilities menu. The same keys as before fail to work.
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  • The back camera is not working but front camera is

    hi
    my back camera is not working anywhere, not on the camera app nor on any other application.
    the front camera is working still
    since that time, the light is not working neither.
    my iOs is already updated
    what should i do?
    THank you

    Hi Moudira.me,
    I understand that you are experiencing an issue with your back camera and LED light on your iPhone. Here is an article for you that will help you address this issue:
    You see a closed lens or black screen
    If you see a closed lens or black screen when you open the Camera app, try these steps:
    Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
    Force the app to close, then open the Camera app again.
    Restart your device, then open the Camera app again.
    If your device has a front and rear camera, try both cameras by tapping  (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
    https://support.apple.com/en-us/HT203040
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • Touch Pad and Web Cam are not working after installing drivers also

    Hiii
    Synaptic Touch pad drivers are not working like not detecting the hardware so please help me on this
    and
    Webcam is not working like its not detecting even after installing cyberlink software given in the hp web site
    please help me regarding this problems

    1.Download hp support assistant.
    2.Run it and go to the tab updates and tune-ups.
    3.Click in the button check for updates. It will find you the updates. 
    4.Click in the button Download and Install.
    5.When it finish restart your computer.
    [link:http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl...
    Also if it doesnt' work , you can also try :
    1.Right click to the computer. 
    2.Click to the manage option.
    3.Then select the device manager.
    4.After that go to imagine devices and select your camera, then right click on it and select the option update the driver software do the same in the touchpad.
    If and this doesn' t work unistall the drivers and install them again.

  • I have installed windows 7 on my mac book, but sound card and cam is not working in windows wht to do?, I have installed windows 7 on my mac book, but sound card and cam is not working in windows wht to do?

    I am using Mac book with windows 7. But my sound card and cam is not working when booted through windows. How can I solve this?
    Thanks

    Assuming that you tried to install Win 7 in bootcamp.
    Power on the machine and press and hold the "option" key when you hear the bong sound.
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  • My apple and itunes id are synched but my icloud is an old apple id and I can't figure out how to delete it and change to current Apple Id. i tried to delete it but I have to have the oassword and the knes I know of are not working. Thanks for any he

    I have an iPad 2 with most recent update 8.1.3. I have been experiencing connection problems, wifi dropping all the time. I get the prompts to enter passwords for iCloud and i Tunes all the time. I finally synched my Apple ID with my iTunes ID but the iCloud is still connected to an old email. I cannot figure out how to delete it as iCloud is not accepting the password I am using. I go round and round with changing passwords, etc. What am I doing wrong? How can I sync everything?

    Hi, Abril_Perez17.
    This may be related to a new feature embedded in iOS7 that shows all purchased music by default.  Go to Settings > Music, then turn off Show All Music.  See if the issue ceases once the feature has been disabled.  This information is located on page 63 of the user guide below. 
    iPhone User Guide
    Regards,
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    Hey Stu,
    Same here. First I was under iOS 8.0.0, brand new 6 plus. Reminders had the same problem: I can't add any task and can't add a new page, can't change the name of the blank page I have in front of me, my reminders are not synced with the computer.
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    I tried updating to iOS 8.0.2, I tried turning on off the phone, turing on/off the sync with iCloud, restarting the app... Nothing worked.
    I added a screen shot of both the only screens I can see (in french, but "Nouvelle liste" means "New list" and "Programmé" means "Scheduled" so you should recognise the screens).

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    I have the same problem with exactly the that configuration. It's not always the last 5 subscriptions that fail, but always between 3 and 6. I used Wireshark to check packets sent to the Asterisk PBX and you're right, subscription packets don't seem to get to the network. If I delete 6 BLFs (doesn't mater which ones) the rest works fine. Seems like a buffer overflow ....

  • My flash and back camera is not working it just out of the blue stopped working I reset everything and it still does not work what should I do it's an iPhone 5c

    MY back camera and flash stopped working it just stopped out of nowhere I reset everything and it still does not work what do I do it's an iphone 5c

    Backup and then restore as new and see if it works or not.

  • Have just reinstalled Acrobat Pro XI and the Fit and shrink to page size options are not working - Any ideas?

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    I suddenly have started having this same problem. Anyone have an answer?

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