I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I'm keeping the app, i just need the $19.00 back.

Similar Messages

I just updated my Iphone 3GS from 4.3.3 to 6.1. Now is says that my SIM Card is not supported by my carrier. I called Rogers and he says to restore my phone. But I can't get there is it won't recognize my phone. Help!

I just updated my Iphone 3GS from 4.3.3 to 6.1. Now is says that my SIM Card is not supported by my carrier. I called Rogers and he says to restore my phone. But I can't get there is it won't recognize my phone. Help!

Insert a SIM from a supported carrier.
Where did the phone come from, it sounds like the device has been hacked or jailbroken to be unlocked and updating has re locked to the original carrier. It is also possible that the SIM simply needs to be reseated or replaced.

When i go to about this mac and look at my storage it says that i have 33GB of music. i recently deleted 2 user accounts but can't find any of these files. Where do i go to delete these files?

when i go to about this mac and look at my storage it says that i have 33GB of music. i recently deleted 2 user accounts but can't find any of these files. Where do i go to delete these files?

What are you asking? Where music is stored or where the user accounts were stored?
Music should be in the music folder - perhaps inside of an iTunes folder.
User accounts should be on the home directory.

I updated my iPod but it restarted and deleted him self. It sayed that i have to connect to iTunes.? Please help me, is there a way that i can get my things back???

I had photos of my baby brother in there. And I had my games there. I need to get them back.

If you not have a backup you may be able to get some info off the restored iPod by:
- Maybe from the restored iPod via How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
With backup:
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I inserted my new 8gb 4x4 RAM but when i boot up the computer and choose this computer it only says that i have 4gb ram inserted and the computer isn't faster then with 2gb!? please help me! I have a MBP from 2009

I ordered my RAM 8GB from OWC (other world computing) and when i inserted the ram and booted up my computer it says that i only have inserted 4gb ram and the computer isn't faster than it was with 2gb!!! please help me... I've got a MacBook Pro (mid 2009)

Improperly seating memory is the curse of everyone, even experts. No one wants to "break" the memory or the slot by pushing too hard.
So, try again. Push maybe *just a twinge* harder to seat the memory (just a twinge).
As to speed ... memory mainly lets you keep more things active concurrently. Unless you were severely overtaxing your old memory and causing huge "Page Out" counts, only faster HD makes huge speed increases.

TS1702 I couldn't download a pre-purchased album, so I cancelded the order hoping I could just buy the album. Now it says that I've purchased all of the songs and I can't find them anywhere. My account was never charged either. Please help!

I have looked everywhere in my iTunes for this and I simply can't find them. It says that I have already purchased them, but I haven't. Please help, I have waited a long time to be able to use iTunes again.

Hi M.B.13,
Welcome to the Support Communities!
If you have a computer, you can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
I hope this information helps ….
- Judy

HT1338 My Macbook Pro 13" says that I have no more memory in my startup disk. I've tried clearing files and folders and deleting applications but it still says that I have low memory. How do I fix it?

My MacBook Pro 13" says that I have no more memory in my startup disk. I have tried deleting applications, files, folders, and it still says I have low memory. What is taking up all that space?

First -- do the target disk backup. Somehow get a backup.
You might try booting to Single user mode: http://support.apple.com/kb/ht1492 and removing the files in the command line. When you put files in the trash, the space is still used up until the trash is emptied.
using rm command removes it totally. Just be very careful because you remove the wrong file, and you have to relad the system

HT4623 um i updated my ipod just now and now it says that i have to connect to itunes and it is not lsetting me at all i am really mad because i can not scses my ipod or anything on it so could u please help me get myipod back up and running

please help me with this im very upset and need help figuering out what im supposed to do anmd i need to get all of my music and every thing back sooo plesae help me
it would be amzinfg and if u could email me at [email protected] and help me fix my iopd please pleas ethis is very upsetting or call me at 1715 455 1315 that would be amazing if u could help me fix this asap

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- On a computer with iTunes verion 11.1 sing into iTunes with your account and agree there. Then try another reset on the iPod
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I have just upgraded my ipad2 to the laters version and when I try to sinc with my laptop the laptop sees the iPad but the sinc keeps starting and the stops giving a message saying that the sinc failed to start, I have updated iTunes and same problem

After upgrading to the new ios5 software when singing the iTunes starts sincing and it then fails it says that the sinc failed to start. I have removed iTunes rebooted reinstalled iTunes etc but the problem persists.

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
 Cheers, Tom

HT4436 I want to turn on Notes on my iphone, but it keeps saying that I have to create a new icloud account to do so. Why? I already have an apple account that's @gmail instead of @icloud.

Yeah. So. Basically what the giant-*** title that I didn't think was just a title said: Why should I have to create a new @icloud account? And how do I make my idiot phone not ask me to do so?

It's not asking you to create a new iCloud account or AppleID - it is asking you to create an iCloud email address within your existing iCloud account.
You need to create an iCloud email address because that is where the Notes you want to use are stored and how they are 'synced' between devices and iCloud.

HT1353 I have the 2nd generation IPOD touch. I have always been able to use apps such as Facebook and Pinterest. However now it says I must have IOS 4.3 update requirement bit when I check for updates on ITunes when hooked up to computer says updates co

My IPod touch 2nd generation always was fine with apps such as Facebook and Pinterest but now they say it needs updates IOS 4.3 but when hooked up says updates are complete and now I can't use some apps like Facebook.

To my knowledge the second gen iPod touch cannot update past 4.2.1. App developers are probably requiring newer versions of iOS for their newest apps. Sorry, but your device is becoming incompatible.

I downloaded a album a whole ago and when i syn it with my itunes on my computer it got rid of the songs off my phone and now it says that i have to buy the songs agai

how can i get the songs back without having to buy them again??

Hi, qmonbeck.
Thank you for visiting Apple Support Communities.
You should be able to download past purchases free of charge by following the steps in the article below.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
If the item that you are missing is not listed as a past purchase, it may have been downloaded with another Apple ID or that version is no longer available from the iTunes Store at the request of the record label.
Cheers,
Jason H.

HT1391 I used my PC to download the education app for my ipad. It's seen I already purchased but the app did not show up on my ipad. Do i have to pay that app again on my ipad?

I redeem my app store card for my itune acc. and download an Education App in my PC. Then I connect my ipad to this PC but it doesn't synce each other.
what can i do now? d i have to download and pay that app again in app store ?

Did you select that app and tell iTunes to sync it over to your iPad ? To sync apps from your computer, connect the iPad to it and select it on the left-hand sidebar of your computer's iTunes (on iTunes 11 on a PC you can enable the sidebar via control-S), and then use the Apps tab on the right-hand side of the iTunes screen to select which apps that you want on your iPad
Syncing apps : http://support.apple.com/kb/PH12315
As long as the app remains in the store then you should also be able to redownload it (as long as it's compatible with iPads) directly on your iPad via the Purchased tab in the App Store app.

TS3694 It says error 3194 everytime I try to update or restore my phone. I have tried pretty much everything on the list. It also says that i have an update for itunes but when i try to update itunes, it sends me to update my iphone and wont let me bc err

K, well it says that there is a 3194 error everytime i try to update my iphone on itunes or restore it. I have tried pretty much all the things on the list from here and it is still not working. When I try to update my itunes it says i have a update but then after it tells me to update my phone to iOS 5.1.1 and then here comes the 3194 error again. Please somebody help

to doublecheck you tried everything error 3194 http://support.apple.com/kb/TS3694#error3194

I got free apps on my i pod touch and now its saying that i have to owe $11 and i dont have money what do i do?

i got free apps on my ipod touch from itunes and now they wont let me download anymore apps unless i pay a balance of $11 and i dont have money so i dont know why they would even charge me when i got free apps on there. what do i do?

You must have purchased some apps that weren't free. Apple doesn't pull charges out of no where. So unless you plan on paying, you won't get any new apps.

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

Similar Messages

Maybe you are looking for