I bought a new battery and charger for my macbook 13" and the battery wont hold a charge what can i do
i recently bought a new charger and battery for my mac book and it wont charge what can i do
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I have a 1 TB Time Capsule on a wireless network with my iMac and my wife's MacBook Pro. The TC is almost full. What is the best way/device to increase storage capacity?
Replace the Time Capsule with one that has a larger hard drive. Or erase the one you have and start a new set of backups or backup one of the computers to a different backup drive.
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i am trying to install msnbc app from the app store and keep getting an error message. The app will not install. What can i do?
This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
I have had to put my ipod touch in Recovery Mode and tried to sync it with itunes but it wont restore itself. What can I do?
http://support.apple.com/kb/TS3694#error3194
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
The night that Firefox apparently stopped distributing Firefox for Mac 3.6.25, I had a computer crash that corrupted my copy of 3.6.25. I tried to go to the FTP site to get another copy to reload (using Safari) and the FTP site is apparently gone and Firefox will not let me download that version of Firefox. I'm limping along on Safari and can't update even my corrupted version of 3.6.25 because my processor won't support further updates. I NEED 3.6.25! Is there anyplace that I can get it? What can I do? My corrupted version of Firefox 3.6.25 doesn't work correctly. It opens improperly and doesn't work when it does open.
Hi,
You can try the latest in the [https://www.mozilla.org/en-US/firefox/all-older.html 3.6 series] which is still supported. -
Can i use a 85 watt charger for my macbook pro that came with an 60 watt charger?
My charger broke a few weeks ago and i ordered another one on amazon and that broke within a week so i'm going to just buy another one from the apple store. But i dont want to wait to order one because i currently cant use my laptop since it died (i dont live near an apple store), but theres a store that sells apple products. they only have 85 watt for the laptops though. so would i be able to use that without ANY issues? I would rather order from the apple store than to buy something that can cause problems, so i just want to know if my macbook will be safe if i use an 85 watt instead of the 60 watt, which is what originally came with my laptop. Thank you.
An 85 watt charger will be fine. Generally, you can use a higher-powered charger than the one that came with your MBP - but using a lower-powered charger is not recommended.
Matt -
My daughter shares an Ipod account with me and it has worked fine for years until recently. All of my music and playlists have vanished and only hers remain. When I plug my Ipod in a window pops up stating my ipod is linked to a another Itune account and I can either erase and sync or copy purchased music over. I have never started a different Itune account and most of my music is collected from CD's that are not saved to my computer. How do I keep my music and still be able to add more?
You need to sign out in System Preferences (or Settings)>iCloud and sign back in again with the new password
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I get an error message in iPhoto when I click on thumbnails of pictures in certain albums. It reads 'the volume for "(file name)" cannot be found. Insert the disk or connect to the server volume and wait for it to appear on the desktop, then try again.' What does this mean and how do I fix it?
It means that you imported the files in Referenced mode and have now remvoed them from the Mac. Put the disk or card back.
For more on iPhoto and file management see this User Tip:
https://discussions.apple.com/docs/DOC-6361 -
My daughters forgotten the charger for her MacBook pro. Can she charger it another way?
MMy daughter's forgotten the charger for her MacBook pro. Is there an alternative to charge it?
You're welcome & good luck!
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I have an old iTunes account that I have forgotten the password and security questions for. I really want the music from that account. What can I do to fix this???
Click here and request assistance.
(86588) -
I attempted to purchase the app Civilization V for my Macbook Pro, but the app will not download. How can I get the app to either finish the download or get refunded for the purchase?
Yuk, what a horrible app. But if you insist...
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485 -
I am attempting to convert 8mm video cassettes to dvd using a video cassette player, elgato video capture with rca/usb connections to the mac then editing in imovie and burning dvd-r using idvd. The picture quality is awful. What can I do??????
At what point is the video quality bad? Is it bad on capture? I would recommend using an s-video 1394 firewire converter instead. They capture the video at a higher bit rate. If you have a lot of 8mm tapes to capture, invest in a stand alone DVD recorder. They capture and compress in one shot. If you need to rip it back from the DVD into iMovie again, I would recommend using DVDxDV.
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i brought battery charger for my mac book from the deferent store, and before i plug it to my mac book i want to verify that is genuine product. how do i get to know that?
It should have an Apple part number at the bottom of the charger and an embossed Apple logo on the face of the adapter.
Anyone can stamp a logo on the side, of course, so I would take a good luck at the part number and do an Internet search for the part number, making sure that it's genuine Apple.
Good luck,
Clinton -
I have a 2010 Macbook Pro and am a very new user to Mac community only started to use this PC a few weeks ago.
My Mac is just hanging and I am unable to shut it down or do anything at all. I left it for 2.5 days hoping the battery will run flat but it is not working. Pls help! I am desperate. TxIn order to resolve the issue if it occurs again, more info would be helpful as to what occurred prior to the "hang." One potential fix would be to try a Safe Boot:
After the Mac is completely shut down, push the power button and immediately after the startup tone, hold down the Shift key. The Shift key should be held as soon as possible after the startup tone but not before.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
There should be a message that says "SafeBoot." After the Mac is completely booted, try restarting and see if the issue is gone. -
I bought download Adobe Premier elements last year. It is on my old computer which is not powerful enough. I have a new computer that is, I bought and upgrade for $69 but have got no where after several hours. what do I do?
What are you trying to do? What actions are you taking? What happens when you try?
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